Honda West

Brian was the very best in assisting me. Got me exactly wha! Great service and great salesman!i was treated like a valued customer. Brian and Alex were very professional and got me exactly what I wanted and for Great service and great salesman!i was treated like a valued customer. Brian and Alex were very professional and got me exactly what I wanted and for the price I needed. More

Came in w/o an appt for oil change and left an hour later. Immediate courteous service. Nice lounge. Tina was attentive and when realized from out of town got us in and out. Need to be back in 6 months will Immediate courteous service. Nice lounge. Tina was attentive and when realized from out of town got us in and out. Need to be back in 6 months will come here for oil change this time with appt. More

Almost died Hello. Today I had an appointment Friday 11/3 230pm. There was special order part that had arrived for my battery cable to be replaced. The work wa Hello. Today I had an appointment Friday 11/3 230pm. There was special order part that had arrived for my battery cable to be replaced. The work was done and I left Just after 5pm. Once I left your service center I went to the gym nearby on Sahara and Decatur. On my way to the gym the dashboard lit up and it was the orange engine light on my dashboard left hand side. I was at the gym for just over an hour. When I stepped into my car and tried to start it, the car was hesitant and slowly turning over. I tried it a second time and the car started but now the dashboard red battery light had illuminated along side the orange engine light that previously lit up as well. I was planning to bring the car back to your service center but it was past 630pm. As I was driving my car home another dashboard light illuminated, this time it was the orange ABS light on the right hand side. At this point I have no idea what is going on????? Am I safe in my car to drive home????? I did make it home and waited for my partner to come home so he could follow me to your service center. I did not feel safe driving 25 minutes with my car acting the way it was. It barely turned over when I started it at my house, shortly after I was on the road with my partner following behind me in his car. I had him follow me in case the car broke down somewhere along the way. While driving over the speedometer completely stopped and all needles on my dashboard were inactive! I had no idea how fast I was going and when I did stop at a red light the car would barely move and jerked back and forward at times. I was caught in an intersection on Flamingo and Durango, the car had slowed down and wasn’t accelerating, I could’ve been hit by oncoming traffic and died! I drove the rest of the way with an inactive dashboard and speedometer not knowing if I was going to cause some kind of fatal car accident to myself or another driver. I brought my car in Friday 11/3 230pm so it could be worked on and instead your service team and technician allowed me to leave with a faulty car that could have KILLED ME or someone else. I also brought my car in on my day off so I wouldn’t be inconvenienced with having to work the same day. It will be Saturday 11/4 when you read this and now I am being inconvenienced by having to work this afternoon and I have no car to run errands and go to work on time. I have always brought my car to this service center for many years and always bought Honda cars. I am completely disappointed and pissed off that this happened to me. My statement/bill/invoice has a HONDA MULTI-POINT VEHICLE INSPECTION CHECKLIST all of which was reported in the GREEN/SATISFACTORY, but that was INCORRECT. The technician that worked on my vehicle Keoni Jumawan Pantil did not do his job and neither did the service advisor Colby Colte. I also had my car serviced on 10/19/17 and that HONDA MULTI-POINT VEHICLE INSPECTION CHECKLIST was all in the GREEN/SATISFACTORY as well from your service center. So now what can you do??? I would be suing you if I got into a fatal car accident today. How do I know that my car is in great hands and working properly after going to your service center?? I do not expect to pay for any services regarding this matter. I would like you to correct your improper service that you gave to me and my vehicle. I have left my car in a parking spot and completed the overnight/early morning envelope so that you can correct this issue ASAP. More

Colby Cotè has always been great! Regularly have my Honda Pilot serviced and maintained here W.Sahara Honda, and my service advisor of choice has always been Colby Cotè, great and awes Regularly have my Honda Pilot serviced and maintained here W.Sahara Honda, and my service advisor of choice has always been Colby Cotè, great and awesome guy! Highly recommended. He goes the extra mile to make sure you get what you need fast, he also makes suggestions for car maintenance and all. Overall 6/5 star! He should be promoted! Highly accommodating and pleasing personality, and highly knowledgeable. Colby is the best service advisor, have your car checked by him. 👍🏻 -Daryl More

Excellent customer service! My husband and I are very happy and very satisfied and treated us really well. Thank you for helping and went beyond on your service esp our sales per My husband and I are very happy and very satisfied and treated us really well. Thank you for helping and went beyond on your service esp our sales person name Yosebel it's more than 5stars! And to Rodrigo the service advisor and Renato Montes, technician thank you! More

Very Accomodating Ted Trevino did an amazing job! He was very helpful and went out of his way to get me what I wanted. He has taken the time to check on me even after I Ted Trevino did an amazing job! He was very helpful and went out of his way to get me what I wanted. He has taken the time to check on me even after I purchased my car. More

Great Customer Service I gave 4 stars because our salesman was so patient and informative. He did an excellent job relating information and listening to our concerns/ needs. I gave 4 stars because our salesman was so patient and informative. He did an excellent job relating information and listening to our concerns/ needs. If you go to purchase a vehicle I would recommend Davod Ghasemi. He was not pushy in any way. We even left and came back. He had no problems waiting for us to make our decision. More

Friendly polite and professional I came here for an oil change coffee is delicious service is quick and they are polite they treat your car like they would if it were theirs I came here for an oil change coffee is delicious service is quick and they are polite they treat your car like they would if it were theirs More

Excellent service from Honda West . They provided our vehicle to us very quickly and efficiently. Very professional staff. I highly recommend Honda West to everybody. . They provided our vehicle to us very quickly and efficiently. Very professional staff. I highly recommend Honda West to everybody. More

The very best service Whether I come in with an appointment or just come in off the street I always feel like I am a very special customer and when I walk out the door I kn Whether I come in with an appointment or just come in off the street I always feel like I am a very special customer and when I walk out the door I know that whatever reason I am there my service is well taken care of and my car is well serviced. More