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Honda Morristown
Morristown, TN
287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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287 Reviews of Honda Morristown
May 10, 2021
Terrible service. Went in for an oil change. Had an appointment at 10:45 am. At 2pm it’s still not done. I should have gone to knoxville. First and last time here. appointment at 10:45 am. At 2pm it’s still not done. I should have gone to knoxville. First and last time here. More
by s.jones485
Employees Worked With
Brad
May 07, 2021
Darryl Setsor is the Best, very professional,very courteous and knows the Vehicle inside and out I own two Honda's 2002 Accord and CRV20 courteous and knows the Vehicle inside and out I own two Honda's 2002 Accord and CRV20 More
by doris.mcgaha1218@gmail.com
Employees Worked With
Darryl Setsor
April 28, 2021
Had my oil and transmission fluid changed today. Todd Jordan was amazing that man knows his job. And wow so friendly. Thanks todd will see you next time. Jordan was amazing that man knows his job. And wow so friendly. Thanks todd will see you next time. More
by Kennycox01
Employees Worked With
Todd Jordan
April 15, 2021
Had my CRV serviced today by Todd Jordan. Very friendly, and anxious to make sure you are completely satisfied. Very happy with the service. Thank you. and anxious to make sure you are completely satisfied. Very happy with the service. Thank you. More
by janettep514
Employees Worked With
Todd Jordan
April 11, 2021
Had a great experience this time with the service department. My car needed an oil change, new tires, alignment, and more. I knew it would take a while to get everything done and I live quite a ways department. My car needed an oil change, new tires, alignment, and more. I knew it would take a while to get everything done and I live quite a ways away. Todd gave me an estimate for services and a time frame. He went above and beyond regarding both. My car was done an hour ahead of time and he was spot on for the cost. I really appreciated his hard work and honesty. More
by Bmaples
Employees Worked With
Todd Jordan
March 19, 2021
Stephen Brault Thank you for assisting and helping me find the right vehicle. You did a great job.. I love my new CRV Thank you so much find the right vehicle. You did a great job.. I love my new CRV Thank you so much More
by deniseholder90@yahoo.com
Employees Worked With
Stephen Brualt
February 22, 2021
Update honda morristown.. Josh in service department states he can not help me. I posted complaint on facebook and they replied,sorry for bad experience and Josh will contact you.. well, 3 weeks and no states he can not help me. I posted complaint on facebook and they replied,sorry for bad experience and Josh will contact you.. well, 3 weeks and no contact. PLEASE, dont make a mistake like I did and buy in morristown. Go on to Knoxville or Johnson city. More
by Lisa
Employees Worked With
Josh
January 26, 2021
Purchased new 2019CRV Touring. Vibration is steering wheel at 5,000 miles. Short story, tires bad and not covered under warranty. Car is UNSAFE to drive due to vibration in steering wheel and tires. J wheel at 5,000 miles. Short story, tires bad and not covered under warranty. Car is UNSAFE to drive due to vibration in steering wheel and tires. JOSH states not Honda issue. 5 visits, service charges, alignment fees, new wheel bearings & 18,000 miles later to find out Morristown will not help, not their issue. I would NEVER recommend Honda Morristown to anyone. My dream car is now my nightmare. If you buy a bad gallon of Mayfield milk, do you take it back to the store you purchased it from or Mayfield?? Honda Morristown is HORRIBLE. I should have went to Johnson City or Knoxville. I should've known what was in store, due to the sales. Clint was a great sales person, until I signed the papers. Honda Morristown has ZERO CUSTOMER SERVICE. Don't buy in Morristown. More
by Lisa
Employees Worked With
JOSH - IN SERVICE DEPT
September 14, 2020
I purchased a 2021 Honda Pilot. I thought I purchased at the internet prices and was also received a good trade in. When I found out that I did not receive the Internet price, because the instructions wer the internet prices and was also received a good trade in. When I found out that I did not receive the Internet price, because the instructions were hidden in other parts of the web side, Rusty said he will correct it, he then lowed my trae in value to make up the difference, stating it had faults. Funny it didn't have faults on the first inspection of the car. When I took the issue with Steve, he he stated (via msg) he will check with Rusty and then get back to me. Well he never did More
by rcycholl
Employees Worked With
Steven Brooks, Rusty Shehee
April 08, 2020
Dishonest and untrustworhty They sold me a app package that tracks my car without informing me, explaining it was optional or divulging the price. Had I known, I would never have They sold me a app package that tracks my car without informing me, explaining it was optional or divulging the price. Had I known, I would never have purchased the app. Additionally, it was never set up. So now I have a app that I cannot use and am out the price of the app. More
by rsears67
Employees Worked With
Steven Brooks
