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Honda Morristown

Morristown, TN

3.0
284 Reviews

4190 W Andrew Johnson Hwy

Morristown, TN

37814

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284 Reviews of Honda Morristown

April 15, 2021

Had my CRV serviced today by Todd Jordan. Very friendly, and anxious to make sure you are completely satisfied. Very happy with the service. Thank you. More

by janettep514
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Jordan
April 11, 2021

Had a great experience this time with the service department. My car needed an oil change, new tires, alignment, and more. I knew it would take a while to get everything done and I live quite a ways More

by Bmaples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Jordan
March 19, 2021

Stephen Brault Thank you for assisting and helping me find the right vehicle. You did a great job.. I love my new CRV Thank you so much More

by deniseholder90@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Brualt
February 22, 2021

Update honda morristown.. Josh in service department states he can not help me. I posted complaint on facebook and they replied,sorry for bad experience and Josh will contact you.. well, 3 weeks and no More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh
Feb 24, 2021 -

Honda Morristown responded

Lisa, we apologize you were not happy with the managers suggestions. We will honor that discounted price for you if you do happen change your mind. Thank you for your input, Honda Morristown

January 26, 2021

Purchased new 2019CRV Touring. Vibration is steering wheel at 5,000 miles. Short story, tires bad and not covered under warranty. Car is UNSAFE to drive due to vibration in steering wheel and tires. J More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JOSH - IN SERVICE DEPT
Feb 02, 2021 -

Honda Morristown responded

We hate to hear about your negative experience Lisa. We hope that management was able to help get your issues resolved. If you have any other questions or concerns feel free to reach out to us anytime!

Feb 08, 2021 -

Lisa responded

Morristown came to the conclusion it is a tire and not their issue. I asked for a new tire(s) to replace the bad one(s). They decided that the price of a new tire(s) is worth a bad review, loss of a repeat customer and recommendation. I should have gone to Johnson City. I will for my Ridgeline.

September 14, 2020

I purchased a 2021 Honda Pilot. I thought I purchased at the internet prices and was also received a good trade in. When I found out that I did not receive the Internet price, because the instructions wer More

by rcycholl
Recommend Dealer
No
Employees Worked With
Steven Brooks, Rusty Shehee
April 08, 2020

Dishonest and untrustworhty They sold me a app package that tracks my car without informing me, explaining it was optional or divulging the price. Had I known, I would never have More

by rsears67
Price
Recommend Dealer
No
Employees Worked With
Steven Brooks
December 14, 2019

the best place to go buy a new truck or car the crew at honda morristown is top notch they bend over backwards to make it the best possible Nathon and the new Sales mangers did a awesome job get More

by Edward Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathon , rusty , sales manger
November 18, 2019

Lied to about price Bought a new 2019 Civic touring. Vehicle was listed on Morristown Honda's website for $25,853 and of course the salesman Trace acted as if he simply More

by bhj6268
Price
Recommend Dealer
No
Employees Worked With
Trace Elmore
August 29, 2019

Honda Morris town experience Great people and dealer ship and very clean and they believe in taking care of their customers. The only thing is that I am still waiting on the secon More

by Horse
Recommend Dealer
Yes
Employees Worked With
Steven Brooks, Clint Hawk
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