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Honda Morristown

Morristown, TN

3.0
284 Reviews

4190 W Andrew Johnson Hwy

Morristown, TN

37814

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284 Reviews of Honda Morristown

July 27, 2021

Bought a 2018 Honda CRV 2 weeks ago and love it. Jamie MacDonald was a great salesman. Very professional and friendly. He answered all of my questions and took good care of me. The rest of the staff wa More

by Jenniferls1129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie MacDonald
July 20, 2021

Honda Morristown has great salespeople and provides a great buying experience ! Stephen Brault is extremely helpful and understanding and a hard worker! He is very impressive and enjoys helping others! More

by Jenna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Brault
June 10, 2021

Wifes CRV is great but when she went in for routine service they sold her a differential fluid change and a brake fluid change. That's xxxxxxxx. We have had Toyota and Honda vehicles for years, and t More

by mwbucha49
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure
Jun 11, 2021 -

Honda Morristown responded

We hate to hear you had a negative experience. Our service manager would like to call you but we do not have your number on file. Please DM or call Josh or Gareth at your earliest convenience. Thank you, Honda Morristown Service

June 06, 2021

I worked with Tyler on getting my dream vehicle and Sean and Nathan were also so great! Everyone stayed over past closing for us to get there. I have never been happier!! Please go see these guys if you wan More

by Christinahammett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Nathan, Sean
May 30, 2021

This Memorial Day is a good time to talk about men of integrity...among many other things, men and women of integrity “do the right thing even if nobody is watching”...believe me, I know men and women of More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Jordan, Josh
May 31, 2021 -

Honda Morristown responded

Scott, we hate to hear you had a negative experience. If you could send us a message with your contact info, my service manager wants to reach out to you.

Jun 10, 2021 -

Honda Morristown responded

Scott, we tried to find your contact info but were unsuccessful. If you could send a DM or give us a call we would love to talk to you and makes things right.

Jun 11, 2021 -

Scott responded

I came to the dealership a week ago and spoke in person with Josh. I was assured I would get a “partial refund” instead of a full refund for unused services. (I have not received that refund yet.). Not really satisfied with that response but it appears to be all that Morristown Honda will do. The original event should never have occurred and my original feedback regarding integrity remains appropriate regardless of whether or not any “partial refund” is received.

May 22, 2021

Had a great experience leasing a car with the help of Michael Bell. He was very patient and helpful during the process. I’ve been getting cars from Honda Morristown since 1988! More

by Amymichellethomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bell
May 19, 2021

Michael Bell is the best! Very professional and has a great personality. I would highly recommend this guy to anyone that is looking to buy a car! More

by BigRed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Bell
May 10, 2021

Terrible service. Went in for an oil change. Had an appointment at 10:45 am. At 2pm it’s still not done. I should have gone to knoxville. First and last time here. More

by s.jones485
Customer Service
Recommend Dealer
No
Employees Worked With
Brad
May 13, 2021 -

Honda Morristown responded

We hate to hear of your negative experience. Our service manager Josh would like to speak to you. Please give us a call at your earliest convenience.

May 20, 2021 -

Honda Morristown responded

Our service manager really would like to speak to you. Could you please reach out to us with your contact info? Thank you, Honda Morristown

May 07, 2021

Darryl Setsor is the Best, very professional,very courteous and knows the Vehicle inside and out I own two Honda's 2002 Accord and CRV20 More

by doris.mcgaha1218@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Setsor
April 28, 2021

Had my oil and transmission fluid changed today. Todd Jordan was amazing that man knows his job. And wow so friendly. Thanks todd will see you next time. More

by Kennycox01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Jordan