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Honda Morristown
Morristown, TN
287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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287 Reviews of Honda Morristown
April 17, 2016
The entire staff are professional and very helpful. I have Been going to this dealership for several years. I have purchased 3 Hondas with them. They have always been helpful, friendly, and courteous w I have Been going to this dealership for several years. I have purchased 3 Hondas with them. They have always been helpful, friendly, and courteous with us. We are senior citizens, but they have always treated us with respect. They always have answered every question we have every asked. I would not go anywhere else for a car or service on my car More
by Terry
Employees Worked With
Rodney Shropshire , Kibbee McCoy
April 16, 2016
Buying my first Honda Everyone was polite and very helpful during my buying process. The employees were very good with explaining all new devices and how they work on the H Everyone was polite and very helpful during my buying process. The employees were very good with explaining all new devices and how they work on the Honda I purchased. Finance department was also great to deal with. More
by Car guy, brenda123
Employees Worked With
John Wilson
April 12, 2016
Rude salesman Was talked to very rude! Had things said behind my back while they may have good prices I'd rather be treated with respect and possibly pay more as to Was talked to very rude! Had things said behind my back while they may have good prices I'd rather be treated with respect and possibly pay more as to be treated and talked down to! More
by Unsatisfied customer
Employees Worked With
Steven Brooks
April 10, 2016
Great! Had a great experience Rusty my salesman was awesome all the staff way super helpful and made my purchase pleasant I Love my new Honda Civic. Had a great experience Rusty my salesman was awesome all the staff way super helpful and made my purchase pleasant I Love my new Honda Civic. More
by Tbrunson22
Employees Worked With
Greg Frazier, Rusty Shehee, Kibbee McCoy
April 05, 2016
love this dealership John Wilson was a very professional and courteous salesman and I feel like he was a big reason we bought a car from honda morristown! He was very hel John Wilson was a very professional and courteous salesman and I feel like he was a big reason we bought a car from honda morristown! He was very helpful in getting us what we wanted and answered all questions and concerns ! I wouldn't go anywhere else after buying a car here :-) More
by legsgirl1
Employees Worked With
John Wilson , Andy Irwin, Kibbee McCoy
March 20, 2016
Love my New Civic! I am Very satisfied with my new car purchased! They had me in my car very quick! The customer service was really good! I like the year of oil changes I am Very satisfied with my new car purchased! They had me in my car very quick! The customer service was really good! I like the year of oil changes and the lifetime warranty. John was great! More
by BigG
Employees Worked With
John Wilson
January 14, 2016
BEWARE!!! LIARS!! 2007 Nissan Murano First contact via internet. I was then inundated with 8 phones call (left no messages) and several emails..one with a video from Ru 2007 Nissan Murano First contact via internet. I was then inundated with 8 phones call (left no messages) and several emails..one with a video from Rusty Shehee in just 2 days. Very rude and irritating, hardly anyone answer calls from unknown numbers. I called and spoke with Joe and made an appt. the next day (2 days before Christmas). When I arrived 15 min early my friend and I had to wait and then Joe acted like he had no clue that I had an appt or who I was. I had just spoke with him that morning. Joe passed me off to Clint Hawk. We test drove and my friend and I took it to my mechanic. The problems were the CVT transmission which my mechanic also showed that there was an extended warranty because of the issues Nissan has with the CVT. Nissan will replace the CVT at NO COST to Honda Morristown or myself. There was also bad brakes and rotors, muffler needed replacing, oil filter gasket leaking and the radiator was leaking. Clint then introduced me to Steven and I showed him the list and explained the transmission and it's warranty. Steven even offered for my mechanic to do the transmission which he declined because it has to be done by Nissan. We all agreed that Honda was to send the car over to Nissan (down the street from them) and then my mechanic was doing all the other repairs. They said they should have the car to Nissan by saturday (because of Christmas) and Clint was going to call me and let me know. I asked if there was anything else that they needed from me and they all said no. So for the next 3 weeks I kept in constant contact with Clint calling him every week for progress reports. He told me how they were waiting on parts and that they were still working on it etc. Monday Jan 11,2016 I called spk with Kelly and she said Clint was with a customer and could she help. I explained I was checking on the Murano, put me on hold and came back and said that IT HAD BEEN SOLD WEEKS AGO!!! I said that was impossible and explained the whole story. She said that she had to find out what was going on and would call me back. No returned phone call. Tues Jan 12, 2016 called spk with Kelly and she stated that she had been left with the impression that someone else was suppose to have called me and then transferred me to Jimmy. Jimmy then tried to tell me that they don't send cars off for repairs and that they don't hold cars without a deposit. I then told him the whole story and I knew what they had done... they had the transmission repaired by Nissan and then sold it at a higher price when IT HAD COST THEM NOTHING!! There was silence from Jimmy. I then said that what they had done to me was awful and that I was going to let everyone know. He then asked if he could get me another Murano for the same price and he promised that he would call me back the very next day. Well you guessed it.. no one has called. I have been without a car for 3 weeks waiting on this Murano. The car was priced at 7499.00 and no I can NOT afford much and my car had died. So yes I needed a good deal. This car had been sitting in their back lot and they had not even cleaned it. So these people took the info that my legitimate hard working mechanic (best there is and doesn't gouge people on repairs) gave and used it for their own greedy selves. So beware if you ever decide to go there. I WOULD NOT RECOMMEND THEM EVER!! More
by missmary
Employees Worked With
Jimmy Clark, Steven Brooks, Rusty Shehee, Clint Hawk
January 02, 2016
Happy customer We are a repeat customer with Morristown Honda and as always we were very pleased. Everyone was friendly, courteous and kind. Our salesman Robert Pet We are a repeat customer with Morristown Honda and as always we were very pleased. Everyone was friendly, courteous and kind. Our salesman Robert Petrone, was great - helpful, but not pushy. His easy-to-talk-to manner is pleasant and refreshing. Jimmy Clark took care of our paperwork and was fantastic. Finally, Mr.Kibbee McCoy was the best, he was very personable and informative in explaining every detail on operating our new Honda CRV. We enjoyed our dealing with Morristown Honda today and all employees we met. Barry & Terry Tannr More
by btanner
Employees Worked With
Jimmy Clark, Kibbee McCoy
December 21, 2015
From Lemons to Sour Lemonade Bought a used Nissan that had unknown problems. They replaced struts for me but still had issues. They were able to get me a new car after a week with Bought a used Nissan that had unknown problems. They replaced struts for me but still had issues. They were able to get me a new car after a week with a new loan. They lied and got a loan in an extreme amount. I could have bought a better car with less miles for the amount my loan is! Here I thought they were helping me but they put me in the hole even more for a "better" car. Ha. I would not recommend this place. More
by Anonymous
Employees Worked With
Andrew Creech, Rodney Shropshire , Darryl Setsor, Steven Brooks
December 20, 2015
My First Honda This is our first dealing with Morristown Honda and to say the very least we are very pleased. Everyone was friendly, courteous and kind. Our salesman This is our first dealing with Morristown Honda and to say the very least we are very pleased. Everyone was friendly, courteous and kind. Our salesman Robert, was great in helping us select the right auto which was a 2016 CR-V. Matt was great in financing. Mr. McCoy was the best, he was very personable and informative in explaining and setting up all the bells and whistles. We enjoyed our dealing with Morristown Honda and all employees we met. We give them all a big 10. Lawrence and Gail McCoy More
by tailpipe
Employees Worked With
Robert Petrone, Jimmy Clark, Matt Mozzachiodi, Kibbee McCoy
