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Honda Morristown
Morristown, TN
283 Reviews
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283 Reviews of Honda Morristown
April 05, 2016
love this dealership John Wilson was a very professional and courteous salesman and I feel like he was a big reason we bought a car from honda morristown! He was very hel John Wilson was a very professional and courteous salesman and I feel like he was a big reason we bought a car from honda morristown! He was very helpful in getting us what we wanted and answered all questions and concerns ! I wouldn't go anywhere else after buying a car here :-) More
by legsgirl1
Employees Worked With
John Wilson , Andy Irwin, Kibbee McCoy
March 20, 2016
Love my New Civic! I am Very satisfied with my new car purchased! They had me in my car very quick! The customer service was really good! I like the year of oil changes I am Very satisfied with my new car purchased! They had me in my car very quick! The customer service was really good! I like the year of oil changes and the lifetime warranty. John was great! More
by BigG
Employees Worked With
John Wilson
January 14, 2016
BEWARE!!! LIARS!! 2007 Nissan Murano First contact via internet. I was then inundated with 8 phones call (left no messages) and several emails..one with a video from Ru 2007 Nissan Murano First contact via internet. I was then inundated with 8 phones call (left no messages) and several emails..one with a video from Rusty Shehee in just 2 days. Very rude and irritating, hardly anyone answer calls from unknown numbers. I called and spoke with Joe and made an appt. the next day (2 days before Christmas). When I arrived 15 min early my friend and I had to wait and then Joe acted like he had no clue that I had an appt or who I was. I had just spoke with him that morning. Joe passed me off to Clint Hawk. We test drove and my friend and I took it to my mechanic. The problems were the CVT transmission which my mechanic also showed that there was an extended warranty because of the issues Nissan has with the CVT. Nissan will replace the CVT at NO COST to Honda Morristown or myself. There was also bad brakes and rotors, muffler needed replacing, oil filter gasket leaking and the radiator was leaking. Clint then introduced me to Steven and I showed him the list and explained the transmission and it's warranty. Steven even offered for my mechanic to do the transmission which he declined because it has to be done by Nissan. We all agreed that Honda was to send the car over to Nissan (down the street from them) and then my mechanic was doing all the other repairs. They said they should have the car to Nissan by saturday (because of Christmas) and Clint was going to call me and let me know. I asked if there was anything else that they needed from me and they all said no. So for the next 3 weeks I kept in constant contact with Clint calling him every week for progress reports. He told me how they were waiting on parts and that they were still working on it etc. Monday Jan 11,2016 I called spk with Kelly and she said Clint was with a customer and could she help. I explained I was checking on the Murano, put me on hold and came back and said that IT HAD BEEN SOLD WEEKS AGO!!! I said that was impossible and explained the whole story. She said that she had to find out what was going on and would call me back. No returned phone call. Tues Jan 12, 2016 called spk with Kelly and she stated that she had been left with the impression that someone else was suppose to have called me and then transferred me to Jimmy. Jimmy then tried to tell me that they don't send cars off for repairs and that they don't hold cars without a deposit. I then told him the whole story and I knew what they had done... they had the transmission repaired by Nissan and then sold it at a higher price when IT HAD COST THEM NOTHING!! There was silence from Jimmy. I then said that what they had done to me was awful and that I was going to let everyone know. He then asked if he could get me another Murano for the same price and he promised that he would call me back the very next day. Well you guessed it.. no one has called. I have been without a car for 3 weeks waiting on this Murano. The car was priced at 7499.00 and no I can NOT afford much and my car had died. So yes I needed a good deal. This car had been sitting in their back lot and they had not even cleaned it. So these people took the info that my legitimate hard working mechanic (best there is and doesn't gouge people on repairs) gave and used it for their own greedy selves. So beware if you ever decide to go there. I WOULD NOT RECOMMEND THEM EVER!! More
by missmary
Employees Worked With
Jimmy Clark, Steven Brooks, Rusty Shehee, Clint Hawk
January 02, 2016
Happy customer We are a repeat customer with Morristown Honda and as always we were very pleased. Everyone was friendly, courteous and kind. Our salesman Robert Pet We are a repeat customer with Morristown Honda and as always we were very pleased. Everyone was friendly, courteous and kind. Our salesman Robert Petrone, was great - helpful, but not pushy. His easy-to-talk-to manner is pleasant and refreshing. Jimmy Clark took care of our paperwork and was fantastic. Finally, Mr.Kibbee McCoy was the best, he was very personable and informative in explaining every detail on operating our new Honda CRV. We enjoyed our dealing with Morristown Honda today and all employees we met. Barry & Terry Tannr More
by btanner
Employees Worked With
Jimmy Clark, Kibbee McCoy
December 21, 2015
From Lemons to Sour Lemonade Bought a used Nissan that had unknown problems. They replaced struts for me but still had issues. They were able to get me a new car after a week with Bought a used Nissan that had unknown problems. They replaced struts for me but still had issues. They were able to get me a new car after a week with a new loan. They lied and got a loan in an extreme amount. I could have bought a better car with less miles for the amount my loan is! Here I thought they were helping me but they put me in the hole even more for a "better" car. Ha. I would not recommend this place. More
by Anonymous
Employees Worked With
Andrew Creech, Rodney Shropshire , Darryl Setsor, Steven Brooks
December 20, 2015
My First Honda This is our first dealing with Morristown Honda and to say the very least we are very pleased. Everyone was friendly, courteous and kind. Our salesman This is our first dealing with Morristown Honda and to say the very least we are very pleased. Everyone was friendly, courteous and kind. Our salesman Robert, was great in helping us select the right auto which was a 2016 CR-V. Matt was great in financing. Mr. McCoy was the best, he was very personable and informative in explaining and setting up all the bells and whistles. We enjoyed our dealing with Morristown Honda and all employees we met. We give them all a big 10. Lawrence and Gail McCoy More
by tailpipe
Employees Worked With
Robert Petrone, Jimmy Clark, Matt Mozzachiodi, Kibbee McCoy
December 18, 2015
2016 Honda Civic EX-T I live in Bristol, and the tri-cities Honda dealers could not match prices at Morristown Honda, ( nor are customer sales reviews as high) this is the I live in Bristol, and the tri-cities Honda dealers could not match prices at Morristown Honda, ( nor are customer sales reviews as high) this is the second Honda purchase from Morristown Honda. Good pricing, and courteous staff, (Kibbee McCoy, Rodney, and Clint.) Actually, every person I came into contact there was. It is going on 12 whole days since my purchase and still pleased. I never had to contact dealership with last Honda for any issues, so I can not comment on mechanical service / repair, but expect it to be good, just as sales service. If I use that service, I will leave a comment about it as well. More
by gatorgirl37620
Employees Worked With
Rodney Shropshire , Clint Hawk, Kibbee McCoy
December 17, 2015
Great service I came in after someone totaled my vehicle. I was offered help by several people, all great and very helpful. After searching and searching, I couldn' I came in after someone totaled my vehicle. I was offered help by several people, all great and very helpful. After searching and searching, I couldn't find anything I liked. Then I found a 2013 Toyota Camry, named Ruby! Everyone was awesome about helping me get this vehicle. Thanks you guys! I appreciate it all! More
by Marisa!
Employees Worked With
Greg Fraizer, Mike Brooks (used sales), Steven Brooks, Kibbee McCoy
December 13, 2015
great experience My salesman, John Wilson was very helpful in finding me the perfect car. Very polite, not pushy and knowledgeable about Hondas. Delivery coordinator, My salesman, John Wilson was very helpful in finding me the perfect car. Very polite, not pushy and knowledgeable about Hondas. Delivery coordinator, Kibbee McCoy was also very helpful in setting up and showing me the features I wasn't familiar with. Both very personable people. Great experience. More
by joyce
Employees Worked With
John Wilson , Kibbee McCoy
December 05, 2015
Excellent Experience. Friendly staff. Worked to find the vehicle I wanted. Great communication throughout the process. Straightforward, honest, and ethical. I highly recomm Friendly staff. Worked to find the vehicle I wanted. Great communication throughout the process. Straightforward, honest, and ethical. I highly recommend Honda Morristown. They'll treat you right. Ask for Birdie! More
by Anon
Employees Worked With
Birdie Niner, Kibbee McCoy, Jimmy Clark, Matt Mozzachiodi
