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Honda Cars of Rock Hill

Rock Hill, SC

4.8
821 Reviews

686 Galleria Blvd

Rock Hill, SC

29730

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821 Reviews of Honda Cars of Rock Hill

June 02, 2014

Extremely Pleased, Great Experience My wife and I did a lot of research on cars, finance options and dealerships. We decided that after several months of information gathering, referals More

by jpriper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Suggs, Mike Maiden, Jerry Whitehead
Jun 03, 2014 -

Honda Cars of Rock Hill responded

Thank you for taking the time to share your comments and feelings about your experience at Honda Cars of Rock Hill! We are so very happy you enjoyed your time with us and look forward to your future visits. Please let me know if I can ever assist you. Pam Oakes, Manager. 803-366-8161, ext. 248.

May 19, 2014

Not your typical car dealership Buying a car should be a pleasant experience, BUT ... there's the haggling and wondering if you got the best deal and then trying to sort out the trut More

by meldelan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Suggs, Russ Crumpton, Pete Pistone, Justin Westall, Mike Maiden, Jim Scott
May 07, 2014

A Wonderful Experience!! I began my car shopping online and submitted a request for a Honda Fit. At the time, I was specifically looking for a 13 Fit Sport but before driving More

by doverhousemonroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Scott
Sep 10, 2014 -

Honda Cars of Rock Hill responded

Thank you for taking the time to share your comments and feelings about your experience at Honda Cars of Rock Hill. We look forward to your future visits. Please let me know if I can ever assist you. Pam Oakes, Manager. 803-909-4848.

April 24, 2014

Saved the day Being a frequent traveler, my radio has often been a lifesaver. Recently my young daughter left the ignition on in my 2008 Acura and caused the batte More

by Christy wood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Matchunis , Andy Hicks
Sep 10, 2014 -

Honda Cars of Rock Hill responded

Thank you for taking the time to share your comments and feelings about your experience at Honda Cars of Rock Hill. We look forward to your future visits. Please let me know if I can ever assist you. Pam Oakes, Manager. 803-909-4848.

April 10, 2014

GREAT! My 97 Audi blew the timing belt, so it was time for a new car. Jim Scott and Jerry Whitehead helped me, and in fact Jerry suggested I test drive the A More

by brettstaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Scott, Jerry Whitehead
April 05, 2014

When we couldn't come together on the numbers, the saleperson's response: "I wish your husband had come with you tonight. He would have understood this better." More

by sillywoman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry Whitehead
Apr 10, 2014 -

Honda Cars of Rock Hill responded

Thank you for your feedback as it is very important to us. We apologize you did not have a positive experience and would like to make every effort to rectify the situation. Here at our dealership, we take pride in Customer Service and want you to know that there is nothing more important to us than pleasing our customers. Joel Suggs, General Manager - 800-249-3306, ext. 225 – joel.suggs@hendrickauto.com

April 03, 2014

Excellent Service I followed Andy Hicks from NC, to SC to buy my 2nd Odyssey from him. Honda Cars of Rock Hill is a beautiful facility with an awesome inventory, if the More

by courtneychanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Pistone, Fred Woodfin, Andy Hicks
April 02, 2014

Brandi Herold I had a great experience working with Al and Andy to purchase a 2014 Accord. They were very helpful and easy to work with. I was expecting the whole p More

by Bnherold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Laporta, Mike Maiden, Andy Hicks
March 28, 2014

My wife and I, traded our 2004 Honda Pilot for a 2014 CRV. When we arrived at the dealership we were greeted by Walt Folker, Sales Consultant. He treated us with respect and was very knowledgeable with More

by jimprice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Westall, Walt Folker
March 14, 2014

high pressure sales tactics. Over exaggerated needed repair missed by their service department, that has been doing all maintenance. Not disclosing the details Of loan even though I asked several times More

by tony...
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Killingsworth, Jimmy Colon, Walt Folker
Mar 27, 2014 -

Honda Cars of Rock Hill responded

We are disappointed to read that your recent experience was not satisfactory and for this we apologize. We do not want anyone to leave our dealership believing we have not made every effort to earn their business. Tony, our focus is to provide consumers excellent customer service every day. Please contact me or our General Manager, Joel Suggs and explain what made you so unhappy with us so that we can rectify what transpired. You can reach Joel at joel.suggs@hendrickauto.com or myself at pam.oakes@hendrickauto.com or by phone at 803-366-8161. We look forward to hearing from you soon.

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