Honda Cars of Rock Hill

Excellent customer service. Mr. McGrath was a pleasure to meet and provided excellent customer service. Mr. McGrath was a very patient and and knowlegable about the vehicle I c Mr. McGrath was a pleasure to meet and provided excellent customer service. Mr. McGrath was a very patient and and knowlegable about the vehicle I chose to buy. More

Excellent Financial Services Mr. Mayfield provided professional financial services so that we could buy the car we wanted. He was a pleasure to work with and had excellent custome Mr. Mayfield provided professional financial services so that we could buy the car we wanted. He was a pleasure to work with and had excellent customer service. More

Great service Dealing with Honda of Rock Hill was actually a pleasure given their customer service, flexibility, patience and attention to detail. Most car buying Dealing with Honda of Rock Hill was actually a pleasure given their customer service, flexibility, patience and attention to detail. Most car buying experiences are extremely painful, unnecessarily complicated ordeals. These guys went the extra mile to accommodate our situation and specific needs. Jim Scott was a phenomenal salesman and took the time and energy to make this a good experience, even on a very busy Saturday. Thanks guys. More

Turned in vehicle My husband and I turned in our Honda Odyssey and they were SO easy to deal with. Bill McGrath was both knowlegable and helpful. We did not feel pressu My husband and I turned in our Honda Odyssey and they were SO easy to deal with. Bill McGrath was both knowlegable and helpful. We did not feel pressured or pushed to buy and felt like we were very fairly dealt with. So nice to know we have such an honest and awesome dealership in our area!! I would reccomend them to anyone! More

GREAT service! Bill was a pleasure to deal with! He took his time and made sure everything was taken car of correctly. We enjoyed getting to know him! Bill was a pleasure to deal with! He took his time and made sure everything was taken car of correctly. We enjoyed getting to know him! More

Terrible I recently went in to buy a car at Rick Hendrick's Rock Hill Honda and was approved.  It was on a Saturday.  We were given the car and told that all t I recently went in to buy a car at Rick Hendrick's Rock Hill Honda and was approved.  It was on a Saturday.  We were given the car and told that all the tags and paperwork would be forward to us.  I was so excited.  My first new car that I would finance on my own. 3 weeks later, (this past Wednesday) I get a call that my financing fell through and I had to return the car to the dealership.  I was crushed.  But even more so to find out that they had already sold my trade-in.  The night before I returned the car, I diligently looked through the paperwork, seeing if their were any loopholes to work to my advantage.  I didn't find any.  But I did see in paragraph 4 on the back of one of my pages that they did have to return my trade-in at return of their vehicle, Thursday.  So that at least provided some comfort.  So I was shocked when Matt Donovan, financial advisor, told me my car was gone.  I politely showed him paragraph 4 and the look on his sheet white face was of terror.  He stepped out of the room and came back in a few minutes later and suddenly they had relocated my car.  At another dealership in Statesville.  They had bought it at an auction and drove it up there to sit on their lot.  They were not supposed to take my car off the lot until all sales were through with my financing, per the contract.   Andy, the head financial advisor said that they would have my car back today, Friday.  I called all day today and left numerous voicemails.  No one would respond.  So finally I went to the dealership.  Matt finally came and we got the ball rolling on getting my car back.  He went outside and got it for me and drove it to the front. I got in the car and my windshield is completely broken, my drivers side door paneling is ripped, the window is stuck at 4 inches open, the cruise control light is stuck on, and my aftermarket radio that I paid 300 dollars for is fried. I went back inside to question them about the condition of my car.  Andy told me that they didnt have anything to do with the condition od the car and he is free to move it wherever he wants.  They told me they would call the police if I didn't immediately leave the lot. That's how you do business Mr. Hendrick?  Give people back their cars in worse conditions than they were sold to you?  You were going to give me 1000 for it, now I'll be lucky to get 200. "Spot deals" are illegal in most states.  SC should be one of them.  I would have much rather have been told to come back on another day than have been put through what I've gone through. More

Excellent to work with! I enjoyed my experience at Honda Cars of Rock Hill. The employees made me feel comfortable, and helped me with the out-of-state vehicle purchase proc I enjoyed my experience at Honda Cars of Rock Hill. The employees made me feel comfortable, and helped me with the out-of-state vehicle purchase process. I am very happy with my car. More

We had a very pleasant experience My wife and I were shopping for her a car, found exactly what we were looking for, in our price range. Dealership atmosphere was very relaxing and fri My wife and I were shopping for her a car, found exactly what we were looking for, in our price range. Dealership atmosphere was very relaxing and friendly. More

Our First Honda We had a pleasant experience with Honda of Rock Hill. Jim Scott was a very courteous and helpful sales associate. We appreciate his patience. We are We had a pleasant experience with Honda of Rock Hill. Jim Scott was a very courteous and helpful sales associate. We appreciate his patience. We are enjoying our new Honda. More

Couldn't be happier! I went in to just look and wound up driving off with my new Odyssey a few hours later. Steve Morris was the best sales associate ever - not only was h I went in to just look and wound up driving off with my new Odyssey a few hours later. Steve Morris was the best sales associate ever - not only was he extremely laid back and knowledgeable, but he also went above and beyond to entertain my children while we were there. The day after I traded in my car, I realized I had left something sentimental behind. I called Steve and he immediately retrieved the item from my old car. I absolutely love my new car and would recommend Honda Cars of Rock Hill and Steve Morris to anyone looking for a new car! More