Honda Cars of Rock Hill
Rock Hill, SC
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821 Reviews of Honda Cars of Rock Hill
Low pressure highest quality After experiencing a high pressure sales process from Hendrick Honda in Charlotte, we chose to go to Honda Cars of Rock Hill. From the very beginning, After experiencing a high pressure sales process from Hendrick Honda in Charlotte, we chose to go to Honda Cars of Rock Hill. From the very beginning, we felt comfortable and with the amazing teamwork from salesperson, to sales manager down to the finance manager we were so important that we bought 2 new Honda Accord's! No pressure and they listen to what you want and don't pressure you to buy a car that you really don't want! More
great experience Terence was very friendly and polite. I enjoyed working with him. I had found a certified used car on the website of the dealership and called in adva Terence was very friendly and polite. I enjoyed working with him. I had found a certified used car on the website of the dealership and called in advance to make sure it was still there, as I live in NC. Once I arrived, the car was ready for the test ride. Terence was patient and answered all my questions, was not pushy. He called me and followed up next day on his day off....I drove back and bought the car. Terence explained the different features and even offered me a candy while waiting for all the paperwork. I had a pleasant experience and I'm happy with my Accord. More
Horrible Service These people are completely unprofessional. I gave them a chance to fix a recall problem which is common in the 2002 Honda Civic. This recall can caus These people are completely unprofessional. I gave them a chance to fix a recall problem which is common in the 2002 Honda Civic. This recall can cause shards to project towards your face from faulty airbags. Resulting in death. You would think they would be grateful that you gave them a chance to right this wrong which could result in death and massive lawsuits against Honda. They weren't. They provided a tow and they were supposed to provide a rental car to make up for the time. They did not. They towed my car and that was the last I heard of it. They didn't bother to call me or let me know anything. When I finally called them to ask what was going on they said that my car was finished and was towed back to my house. It was not. I had to call back to let them know it was not there. They instead towed it to the wrong place without even asking me where I wanted the car to go after making me wonder for an hour where my car even was. They refused to right this wrong at all, even going so far as to dismiss my frustration by telling me it was Honda incorporated's fault, they did what they were supposed to do and that it wasn't their problem. Any mechanic I have dealt with in my entire life has called me when my car was done to let me know. Instead they just towed my car without calling me, with absolutely no regard for where it was supposed to go. Thanks to them, I got stiffed with a $50 tow bill to get my car to me. These people are rude and incompetent. I will never go to them for anything and I'm questioning whether I will even bother to buy another Honda. More
First time car buyer! Extremely happy!!!! This was my first time buying a car and was always told that your first experience is horrible so I went in thinking I wasn't going to walk out with t This was my first time buying a car and was always told that your first experience is horrible so I went in thinking I wasn't going to walk out with the car of my dreams. When in reality I walked out with an even better car! Terence and Les were so extremely helpful and kind! They listened to what I wanted, tried to help me find cars in my budget, and most importantly they were extremely patient. They understood this was my first car and wanted to get me in a car that I would love and a car that was safe. I absolutely adore my new Honda HR-V and am so glad I purchased through Honda Cars of Rock Hill. Extremely happy and satisfied first time car buyer/owner I reccommed Terence and his team to anyone interested in buying a car! More
Very Helpful Bill went out of his way to help us find what we wanted. We first started looking at certified used cars. When we found cars outside the Rock Hill Are Bill went out of his way to help us find what we wanted. We first started looking at certified used cars. When we found cars outside the Rock Hill Area he would find the information we wanted to know. Once we found a used car that we wanted Bill was able to get us into a new car for 500 dollars more than the used car. Very helpful and made the purchase of a new Honda an exciting deal. More
Excellent Exerpience Terence and his team provided an excellent personal experience and were very interested in my needs, wants and expectations. They provided me with a Terence and his team provided an excellent personal experience and were very interested in my needs, wants and expectations. They provided me with an easy transition over a set of difficult documents. I had been living out of state with my trade in vehicle having a separate states license and a another states license plate. They were able to look through the correct documents and help me clearly understand what I needed to get in order to clear the documentation obstacles. I reached out to them late on Christmas Eve and they responded within minutes to setup my appointment 2 days later. Excellent team to work with. More
Great service! Recently bought a new Honda Accord and couldn't be happier, both with the car and the service. Terence was friendly and helpful, answered all question Recently bought a new Honda Accord and couldn't be happier, both with the car and the service. Terence was friendly and helpful, answered all questions we had and went out of his way to make sure we had all the options I was looking for. The whole staff was super friendly and accommodating. Highly recommended! Great experience buying my new car! More
Expert Terrence was awesome and so friendly. He was easy going and helpful. We had done a lot of research on the Honda Odyssey and he was on point with all Terrence was awesome and so friendly. He was easy going and helpful. We had done a lot of research on the Honda Odyssey and he was on point with all our questions. Really a great experience. We even walked out financing with them when we have always gone through our bank. They were just that easy and great! More
Pleasant experience for first time Honda owner Terence was very easy to work with and very patient. He was never pushy by any means. My husband and I really took our time researching vehicles and s Terence was very easy to work with and very patient. He was never pushy by any means. My husband and I really took our time researching vehicles and setting a budget for ourselves. Terence worked not only with us but for us with his Honda team so that we could get what we wanted for a price that worked! He took the time to show us all the features of the car and even gave us a little treat for our daughter while we waited. Not that that was necessary, but a small gesture that showed he wanted to provide a pleasant and memorable car buying experience. More
Terrence did a Great job! I have bought several Honda vehicles with this dealership. Terrence was very polite and patient (lol) with us trying to make a decision, which took 5h I have bought several Honda vehicles with this dealership. Terrence was very polite and patient (lol) with us trying to make a decision, which took 5hours....He was very knowledgeable with the "gadgets" on the car. Will recommend to friends. More