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Honda Cars of Rock Hill

Rock Hill, SC

4.8
821 Reviews

686 Galleria Blvd

Rock Hill, SC

29730

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821 Reviews of Honda Cars of Rock Hill

January 23, 2017

Low pressure highest quality After experiencing a high pressure sales process from Hendrick Honda in Charlotte, we chose to go to Honda Cars of Rock Hill. From the very beginning, More

by Skb1660
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lanier, Fred Woodfin, Andy Hicks, Shelby Mayfield, Jeff Rhodes
January 15, 2017

great experience Terence was very friendly and polite. I enjoyed working with him. I had found a certified used car on the website of the dealership and called in adva More

by rbnc16
Recommend Dealer
Yes
Employees Worked With
Terence Brown
January 14, 2017

Horrible Service These people are completely unprofessional. I gave them a chance to fix a recall problem which is common in the 2002 Honda Civic. This recall can caus More

by adayandforever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 14, 2017 -

Honda Cars of Rock Hill responded

We are sorry to hear of your displeasure, but would like to set the record straight. American Honda in California reached out to you to get recalls taken care of and after several years of unsuccessful attempts to get these recalls handled, called us and asked for our help. At their direction and with your permission, we towed your Honda from Precision Tune in a non-running condition to perform these recalls. We pushed your Civic into and out of our service department and completed three recalls in less than two hours. We called you at 2:59 and left a message, and again at 3:20. After no response, we towed your vehicle back to Precision Tune. As for the rental car, you never asked for one but we would have gladly provided one for you if you had come down to our dealership. Rental agencies require paperwork to be filled out by the driver in order to rent a car, even if American Honda is paying the charges. We are very sorry you are unhappy with your service visit, but feel that we did a great service to you by towing your car to and from its current location at no charge and performing three safety recalls in a short period of time.

January 05, 2017

First time car buyer! Extremely happy!!!! This was my first time buying a car and was always told that your first experience is horrible so I went in thinking I wasn't going to walk out with t More

by HistoryTeach09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Brown, Les Stewart
January 01, 2017

Very Helpful Bill went out of his way to help us find what we wanted. We first started looking at certified used cars. When we found cars outside the Rock Hill Are More

by theonlyme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Hicks, Shelby Mayfield, Bill McGrath, Matt Donovan
January 01, 2017

Excellent Exerpience Terence and his team provided an excellent personal experience and were very interested in my needs, wants and expectations. They provided me with a More

by kirtws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Brown
December 30, 2016

Great service! Recently bought a new Honda Accord and couldn't be happier, both with the car and the service. Terence was friendly and helpful, answered all question More

by Hmabercrombie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terence Brown, Les Stewart
December 29, 2016

Expert Terrence was awesome and so friendly. He was easy going and helpful. We had done a lot of research on the Honda Odyssey and he was on point with all More

by Jhudd09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Woodfin, Terence Brown
December 28, 2016

Pleasant experience for first time Honda owner Terence was very easy to work with and very patient. He was never pushy by any means. My husband and I really took our time researching vehicles and s More

by Mitchellhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Woodfin, Terence Brown, Matt Donovan
December 27, 2016

Terrence did a Great job! I have bought several Honda vehicles with this dealership. Terrence was very polite and patient (lol) with us trying to make a decision, which took 5h More

by Karen
Recommend Dealer
Yes
Employees Worked With
Terence Brown
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