Holmes Honda

The service department here i hate it i been here sine about 11:30am. This is the 3rd time me bringing my car back because the speaker making so noise. I just don't want to deal with them anymore about 11:30am. This is the 3rd time me bringing my car back because the speaker making so noise. I just don't want to deal with them anymore More

I would recommend all my friends and family to call Honda in Shreveport Louisiana. Jacob Kilpatrick and Sterling were God sent. Everything I desired those two came through. Even got up 5:30am to deliver my in Shreveport Louisiana. Jacob Kilpatrick and Sterling were God sent. Everything I desired those two came through. Even got up 5:30am to deliver my new Honda Accord. I can go on and on. All I can say is I'm very very pleased. Jacob and Sterling need a raise along with promotion. More

I needed a bigger car without getting a bigger note. I was on the fence about trading in my HR-V but Johnny made the process smooth and pleasant. He not only found a CR-V that fit my specs but was courteo was on the fence about trading in my HR-V but Johnny made the process smooth and pleasant. He not only found a CR-V that fit my specs but was courteous. He genuinely conveyed interest in showing me the upgrades and Bella and whistles of my new car. After expressing my concerns regarding less follow through with a dealership in helping me with out of state registration after buying the car in my last car buying experience, Johnny reassured me that would not be the case and even worked things with the service department to ensure any concerns I had were addresses. Overall, this was the best car buying experience. I recommend seeing Johnny if you want someone that isn't just trying to sell you a car but rather help you find the car your looking for. More

Maintenance costs are ridiculous. The so called "required" maintenance schedule should not be a one size fits all schedule. This is my 5th Honda. Never have I had such high maintenance requiremen "required" maintenance schedule should not be a one size fits all schedule. This is my 5th Honda. Never have I had such high maintenance requirements. I have obviously bought the wrong vehicle and will not be buying another. The review sheet with green, yellow, and red columns is a psychological ploy to manipulate the customer into agreeing to authorize work to be done. I am so disappointed with Holmes' new approach and it has caused me some degree of skepticism in what they tell me. The technician was pleasant. She was only the messenger. Unfortunately, I shot her. More

I purchased a 2020 Honda Accord, Kameron Kennon got us I purchased a 2020 Honda Accord, Kameron Kennon got us through the process very smoothly. He is a great salesman and very knowledgeable about job. I purchased a 2020 Honda Accord, Kameron Kennon got us through the process very smoothly. He is a great salesman and very knowledgeable about job. More

I traded my 2016 HR-V (approx 6 months old) in for a new 2017 CR-V. The chick took my keys & didn't return them, & had the guys detailing what was still MY car, to put on the lot that day, forcing me to tak 2017 CR-V. The chick took my keys & didn't return them, & had the guys detailing what was still MY car, to put on the lot that day, forcing me to take a downgrade loaner until the color I wanted arrived. Just to slide the ridiculous price at us once it was basically too late to turn back. Yeah I was a little naive, but f*xx these dumb pieces of s*it. Worst experience ever, & I f*xxxxx hate Honda as a result. I told as many fellow Airmen as I could, to boycott that s*it hole. More

Customer courtesy Holmes Honda of Shrevport is a great place to purchase a vehicles. I walked onto the car lot but I drove away. They made sure when I was in need of Holmes Honda of Shrevport is a great place to purchase a vehicles. I walked onto the car lot but I drove away. They made sure when I was in need of a vehicle I got one. They went above and beyond to accommodate me with any inconvenience I encountered. Jason Norman is an EXCELLENT sales manager and deserves a promotion. His team is awesome as well. His team was one of the most courteous car lots I have ever visited. I would definitely recommend them. Keep up the good work. More