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Holm Automotive Center Inc - Service Center

Abilene, KS

4.8
3,779 Reviews

3,779 Reviews of Holm Automotive Center Inc - Service Center

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May 16, 2024

Had vehicle problems during travel. 100 per cent effort by staff/mechanics fixed problem. Best service by any dealer I have experienced. More

by Dauntless6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Holm Automotive Center Inc responded

At Holm Auto, we understand how stressful car trouble can be, especially while traveling. We're so grateful you entrusted us with your vehicle, and incredibly proud of our staff and mechanics for giving 100% effort to fix the problem. Their dedication is what truly sets us apart. Hearing you say this is the best service you've ever experienced from a dealer means the world to us! Thank you for choosing Holm Auto, and we're happy to get you back on the road safely! Sincerely, the Holm Automotive Team of Abilene.

May 15, 2024

The Holm Automotive Body Shop was very efficient. I found the staff to be friendly and eager to help. My vehicle was finished well before the expected time. More

by jeannie.reinstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Angel, Shayla Robison
May 29, 2024 -

Holm Automotive Center Inc responded

At Holm Automotive Collision Center, efficiency and friendly service are our top priorities! We're so happy to hear our staff impressed you with their willingness to help. It's fantastic news that your vehicle was finished well ahead of schedule, getting you back on the road faster. We strive to exceed expectations every time! Thank you for the fantastic review, we'll be sure to share it with the team! Sincerely, the Holm Automotive Team of Abilene.

May 15, 2024

Good service, friendly, and knowledgeable, very helpful in the process of buying a vehicle this is the second time we have used Holmes. More

by lylewhight
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Hasselman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Sare
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Holm Automotive Center Inc responded

At Holm Automotive, we pride ourselves on delivering exceptional service throughout the car buying journey. We're thrilled to hear you found our staff friendly, knowledgeable, and helpful – that's exactly what we strive for! Be sure to let Jamie, Josh, or Miranda know what we might do to earn those other two stars on your next visit! Sincerely, the Holm Automotive Team of Abilene.

May 15, 2024

Staff were super nice and had me back on the road in 45 minutes!! Great service More

by loriw786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Holm Automotive Center Inc responded

Holm Auto Gets You Back on the Road Fast! At Holm Auto, we appreciate your kind words! Our staff takes pride in being super nice and efficient. We're thrilled they were able to service your vehicle in just 45 minutes, getting you back on the road quickly. That's what great service is all about! Thanks for choosing Holm Auto, and we look forward to seeing you again next time! Sincerely, the Holm Automotive Team of Abilene.

May 13, 2024

Easy to work with, and able to explain all that needs to be done in simple terms. More

by David K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Angel, Shayla Robison
May 14, 2024 -

Holm Automotive Center Inc responded

Thanks so much David, Chuck and the team will really appreciate the review! Sincerely, the Holm Automotive Team of Abilene.

May 13, 2024

Chuck and Shayla were great. The bodywork done on my vehicle was very good. I only wish there was better communication between the Salina Dealership and the Abilene body shop. My More

by ARONSONE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin Sutton, Shayla Robison
May 14, 2024 -

Holm Automotive Center Inc responded

Thank you for your review! We're thrilled to hear that Chuck and Shayla at the Abilene body shop provided excellent service and the bodywork on your vehicle was top-notch. We deeply apologize for the communication breakdown between the Salina dealership and the Abilene body shop that resulted in a week-long delay for your repair. We understand how frustrating that must have been, and it's not the experience we want for our customers. We're taking this issue seriously and are actively working on improving communication channels between our locations to prevent similar situations in the future. Thank you for your patience and understanding. Sincerely, the Holm Automotive Team of Abilene.

May 15, 2024 -

Holm Automotive Center Inc responded

Thank you for your review! We're thrilled to hear that Chuck and Shayla at the Abilene body shop provided excellent service and the bodywork on your vehicle was top-notch. We deeply apologize for the communication breakdown between the Salina dealership and the Abilene body shop that resulted in a week-long delay for your repair. We understand how frustrating that must have been, and it's not the experience we want for our customers. We're taking this issue seriously and are actively working on improving communication channels between our locations to prevent similar situations in the future. We appreciate your patience and understanding, Sincerely, the Holm Automotive Team of Abilene.

May 12, 2024

Best customer service! It doesn’t matter who you deal with because everyone is very friendly and helpful! More

by Debra S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Holm Automotive Center Inc responded

You just made our day at Holm Auto! Friendly and helpful customer service is a core value for us, and hearing that everyone you interacted with embodied that spirit is truly rewarding. Thank you for taking the time to leave such a positive review! Sincerely, the Holm Automotive Team of Abilene.

May 11, 2024

Great service department. ..Fast professional and friendly...I don't take my cars anywhere else. More

by RonKJensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Sherbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Bacon
May 14, 2024 -

Holm Automotive Center Inc responded

That's music to our ears at Holm Auto! Thank you for leaving such a fantastic review about our service department. We set high standards for speed, professionalism, and friendliness, and knowing we achieved all three for you is a huge compliment to our team. There's no greater loyalty than a customer who says they "don't take their cars anywhere else." We appreciate your trust in our service department and their ability to handle your car's needs efficiently and courteously. Sincerely, the Holm Automotive Team of Abilene.

May 10, 2024

Holm Chevrolet always does a great job. Jamie Evers is very helpful and always takes care of my auto needs. More

by nbaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hodges
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Angel
May 14, 2024 -

Holm Automotive Center Inc responded

Hi there! We at Holm Auto appreciate you taking the time to leave a review, and we're thrilled to hear that Jamie Evers provided you with excellent service! We strive to take care of our customers' auto needs quickly and efficiently, and it means a lot to know we achieved that for you. Sincerely, the Holm Automotive Team of Abilene.

May 10, 2024

Chris Eckert was pleasant to work with. He was professional, attentive and a real nice person. More

by sjbiggs50
Recommend Dealer
Yes
Employees Worked With
Chris Eckert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Holm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carson Sherbert
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Holm Automotive Center Inc responded

Thank you for leaving such a positive review about Holm Automotive! We're thrilled to hear you had a great experience working with Chris Eckert. Chris truly embodied the Holm Automotive spirit with his professionalism, attentiveness, and overall pleasant demeanor. We strive to create a welcoming environment where our customers feel comfortable and valued, and Chris clearly achieved that for you. We appreciate you taking the time to recognize his efforts! Thank you for you business, we look forward to seeing you soon! Sincerely, the Holm Automotive Team of Abilene.

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