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Holm Automotive Center Inc

Abilene, KS

Overview
Employees
Reviews
Vehicles
4.8
5,864 Reviews
Whether you want to lease a new Buick or buy a new Chevrolet, we've got a vehicle for you at the Holm Automotive Center! At our Buick and Chevy dealership in Abilene, KS, we have an outstanding inventory of new and used cars, along with a top-notch service center. Come pay us a visit today!
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2005 North Buckeye Avenue

Abilene, KS

67410

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Showing 5,865 reviews

January 23, 2024

Everyone is always polite and accommodating. The areas are always spotless with coffee and snacks available while you wait, along with TV access. More

by Ann123
Recommend Dealer
Yes
Employees Worked With
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
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Feb 08, 2024 -

Holm Automotive Center Inc responded

We're delighted to hear everyone you encountered was polite and accommodating, and that you enjoyed the clean facilities, snacks, and TV! We strive to create a welcoming and relaxing experience for all our customers. We will make sure Lora our custodial engineer sees your review too, like Josh and our GM Technicians, she takes great pride in her work. Sincerely, the Holm Automotive Team of Abilene.

January 20, 2024

Great service and friendly people! The experience is what you expect when going to a quality service department More

by scott.eldred1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Baier
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Feb 08, 2024 -

Holm Automotive Center Inc responded

We can't thank you enough for the great review and patronage on your most recent visit. Alan really makes folks feel at home and he will be encouraged by your kind words. Looking forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.

January 19, 2024

Excellent service and exceptional customer service as well. I feel confident that my vehicle is in too running condition when I get it serviced at Holm Automotive. More

by rondabradley4913
Recommend Dealer
Yes
Employees Worked With
Alan Baier, Alan Baier
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Feb 08, 2024 -

Holm Automotive Center Inc responded

Knowing you received excellent service and exceptional customer care makes us tremendously happy! We strive to create a seamless and trusting experience for all our customers, and Alan Baier is known for going above and beyond. Thank you for choosing Holm Automotive and highlighting your positive interaction with him! Sincerely, the Holm Automotive Team of Abilene

January 19, 2024

Was in and out in reasonable time. The estimate was very close to the cost. More

by CH30286
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Angel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Holm Automotive Center Inc responded

Thank you so much for the great review of Rick Angel and the Collision Center Team at Holm Automotive Center. Nobody likes surprises so we aim to estimate as closely as possibly using the latest industry standards for technology and continuing the educational growth for our employees who take on this ever changing and demanding work. We hope to see you for all your vehicle needs! Sincerely, the Holm Automotive Team of Abilene.

January 18, 2024

The service was great. I really appreciate the communication and all the updates on my vehicle and when it would be done. Keep up the great work. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alan Baier
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Feb 08, 2024 -

Holm Automotive Center Inc responded

We're delighted you had a great service experience! We prioritize clear communication and regular updates, and we're thrilled Jamie Avers, Josh Sare, and Alan Baier exceeded your expectations. Thank you for choosing Holm Automotive and highlighting their excellent work! Sincerely, the Holm Automotive Team of Abilene.

January 17, 2024

In the past 5 years I have bought 5 used vehicles from dealers and this experience with Holm Chevrolet was hands down the best. Ours sales person, Michelle was outstanding and very quick to respond to any More

by Hardwork50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Holt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ross Taplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Wobbeking
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Holm Automotive Center Inc responded

It's truly gratifying to hear that Michelle made your car-buying experience at Holm Automotive Center the best you've had in 5 years! We understand how important it is to feel comfortable and informed throughout the process, and Michelle's responsiveness and expertise are key to achieving that. Thank you for highlighting Michelle's outstanding service! We'll be sure to share your kind words with her. Don't forget you also receive up to 2 years complimentary maintenance with any vehicle purchase so be sure to get scheduled through Michelle! Sincerely, the Holm Automotive Team of Abilene.

January 17, 2024

So I am waiting on the correct color of door mirror. I would rather not give a review yet. I'm saddened that wrong color was installed in the first place. More

by Noel
Recommend Dealer
No
Employees Worked With
Alan Baier, Alan Baier
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Feb 08, 2024 -

Holm Automotive Center Inc responded

We apologize for the error made in correcting your vehicle and any failure to communicate what had transpired. We thank you for working with the Collision Center Manager Chuck Loader and allowing us to correct the issue and hope you'll continue to visit us for all your vehicle needs. Sincerely, the Holm Automotive Team of Abilene.

Feb 12, 2024 -

Noel responded

Appreciate you reaching out to me. Part was painted and installed. Looks great.

January 16, 2024

It's great, I'll be going back in the future, highly recommend. It's great, I'll be going back in the future, highly recommend, good service and understanding. More

by Z2013
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Avers
Report | Print
Feb 08, 2024 -

Holm Automotive Center Inc responded

Thanks for the awesome review on your most recent service visit. Coming up with enough words to fill the review sites criteria can be challenging so we are incredibly pleased to see highly recommended twice! Thanks again for the business and excellent review, hope to see you again very soon! Sincerely, the Holm Automotive Team of Abilene.

January 15, 2024

It is a very good place people care They alway do the best they can to help More

by Schreineralan4
Recommend Dealer
Yes
Employees Worked With
Josh Sare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sare
Report | Print
Feb 08, 2024 -

Holm Automotive Center Inc responded

Thank you for taking the time to share your positive experience at Holm Automotive Center in Abilene! We're thrilled to hear that you felt our team genuinely cares and strives to assist you to the best of their ability. Your feedback aligns perfectly with our core value of Customer Care, which emphasizes serving our clients with serious dedication and providing exemplary service in every aspect of our business. Thank you once again for choosing Holm Automotive Center. We appreciate your trust and look forward to serving you again soon! Sincerely, The Holm Automotive Team of Abilene

January 15, 2024

The car buying 6 months ago was less than average. The salesman was selfish and I would give him a 0/5 rating. Things were asked to be done before I left the dealership and they were only partially do More

by kss
Recommend Dealer
Yes
Employees Worked With
Alan Baier, Alan Baier
Report | Print
Jan 16, 2024 -

Holm Automotive Center Inc responded

Greetings KSS, First, we as company are incredibly sorry and embarrassed to have failed at a customer experience on so many levels. I understand your frustration, and I appreciate you mentioning your concerns so we may address them. It's crucial for Holm Automotive to address every customer's experience, positive and negative, to continuously improve. Our owner Tim Holm personally asked me to reach out and extend his mobile number so that he can understand more about what transpired and make sure we do not let it happen again. We truly value your time and hope you will contact us at your convenience. Thank you - Jamie Hughes, Internet Manager - Holm Automotive Group

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