Holm Automotive Center Inc

"Be honest with me, do you need your car tomorrow?" UMM, YEA My husband took my car up Monday, the 30th to see if my car needed a new tire and they said it needed two new tires that they needed to order. Fine, My husband took my car up Monday, the 30th to see if my car needed a new tire and they said it needed two new tires that they needed to order. Fine, keep my car over night and get the tires. We went up the 31st to pick it up at 12:30 and it wasn't ready yet...they said they would call. We weren't too happy as they usually are more punctual with their service. Mike Wehling called me at 5:00 and said they're having a hard time getting a lift open to get my car in and said "Kari, be honest with me, do you need your car tomorrow?" I told him I needed my car to get to work Thursday morning so, yes, I needed my car. I don't appreciate getting talked to like I'm being dishonest in any way shape or form by him or anyone. That was no way to begin a conversation with me and it was definitely a way to end a relationship. They want me to give an overall rating of this service center. No stars here. You dropped the ball Holm's. I appreciate the tires but no way to treat customers as if they are being dishonest. Customer Service needs some work. More

Amazing deal and great Customer service I was searching for a specific car, nationwide. I found the exact car I wanted at Holm. They set up the shipping and everything, as well as helped me I was searching for a specific car, nationwide. I found the exact car I wanted at Holm. They set up the shipping and everything, as well as helped me out with an unbelievable deal. Despite being 1400 miles away, I will search their site the next time I need a car. More

Excellent! I have never been to a dealership that has was so courteous and friendly! I would recommend Holm Automotive to everyone looking for a car or for maint I have never been to a dealership that has was so courteous and friendly! I would recommend Holm Automotive to everyone looking for a car or for maintenance on their vehicle. More

Excellent customer service No hassle and laid back atmosphere with excellent customer service. Very knowledgeable sales staff. Would recommend to family and friends. Will contin No hassle and laid back atmosphere with excellent customer service. Very knowledgeable sales staff. Would recommend to family and friends. Will continue to be a customer in the future. More

Awesome The whole experience was awesome. I suppose it helped that we knew exactly what we wanted! Mandi and JR were great to work with. I would recommend Hol The whole experience was awesome. I suppose it helped that we knew exactly what we wanted! Mandi and JR were great to work with. I would recommend Holm to everybody I know. More

One of the best, friendliest dealerships I have ever been in. My wife and I have purchased several vehicles with them and will not use anyone else. Michelle and JR saw to all of my needs and will always rema in. My wife and I have purchased several vehicles with them and will not use anyone else. Michelle and JR saw to all of my needs and will always remain our go too. More

Unexpected service Very appreciative of the ability to get our vehicle in for an unexpected alternator. Thank you very much for making this happen and in quick order. Very appreciative of the ability to get our vehicle in for an unexpected alternator. Thank you very much for making this happen and in quick order. More

Our redhot Chevy Colorado Kent and JR were both such friendly , easy people to work with and made the whole experience really excellent ! They have been attentive to any concer Kent and JR were both such friendly , easy people to work with and made the whole experience really excellent ! They have been attentive to any concerns that we have and we feel well taken care of ! Thanks a million and we love our new truck ! More

Willing to deal Found the vehicle, size and color we were shopping for. Finalized in one afternoon, every very friendly and helpful, from the receptionist to addition Found the vehicle, size and color we were shopping for. Finalized in one afternoon, every very friendly and helpful, from the receptionist to additional sales staff. More

2018 Chevy Trax We were looking for a low miles car for our daughter. I called Kent when I saw it on their website and he confirmed the car was available and the feat We were looking for a low miles car for our daughter. I called Kent when I saw it on their website and he confirmed the car was available and the features that it had. Kent met us at the door and had it ready for a test drive. There was no hard push to sell on the spot. I asked Kent to touch base in the morning. We ended up going back the next day after looking at another dealer. The price at Holm was competitive and the service was excellent. Jed handled the paperwork very efficiently with an excellent customer first approach. Kent completed the delivery and worked through all the nice new connectivity features. We have bought several cars over the years and the experience at Holm was probably the best. More