Holm Automotive Center Inc

Holm Automotive Center Inc responded

Wow, thank you for the high praise! We strive to be the best dealership, and hearing that we consistently go above and beyond for customers like you means the world to us. At Holm Automotive Center, our mission is to create meaningful relationships built on Trust, Fairness, Value, and Quality. This commitment applies to every aspect of our business, from sales to service. We're proud that you recognize our dedication to exceeding expectations, whether you're buying a new vehicle or having maintenance performed. This reflects our core values of Customer Care and Determination to provide exceptional service in all areas. Our team is constantly striving to Excel and ensure every customer feels valued throughout their experience. Thank you for choosing Holm Automotive Center. We look forward to being your trusted automotive partner for many years to come! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We're thrilled to hear that you experienced great customer service and that our team was able to get you in and out for your oil change and tire rotation in about an hour. At Holm Automotive Center, we value your time and strive to provide efficient service while maintaining the highest quality standards. This reflects our core values of Customer Care and Determination to get the job done right, while ensuring a positive experience. We appreciate you recognizing the efficiency of our service department. Our team is constantly working to improve processes and ensure a smooth experience for every customer. Thank you for choosing Holm Automotive Center for your service needs. We look forward to seeing you again for your next oil change or maintenance visit! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave this positive review and for recognizing Rick, Chuck, and the entire team at Holm Automotive Center! We appreciate you mentioning their professionalism and efficiency. At Holm Automotive, our core values include Determination and Professional Growth. This means we are constantly striving to improve our processes and knowledge to ensure a smooth and efficient experience for our customers. We are proud that Rick, Chuck, and the staff exemplify these values in their work. Their industrious approach and commitment to Excellence are what set our team apart. Thank you for trusting Holm Automotive with your needs. We look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We're thrilled that you were impressed with the finished product on your vehicle, the timeliness of the service, and the clear communication from our staff. At Holm Automotive Center, we take pride in delivering Quality work in a timely manner. This reflects our core values of Determination to get the job done right and Excellence in everything we do. We are also committed to exceptional Customer Care. This means keeping you informed throughout the service process. We're happy to hear the staff called you regularly to provide updates on your vehicle. Thank you for choosing Holm Automotive Center and trusting us with your vehicle. We look forward to serving you again in the future! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We're thrilled to hear that Chris consistently delivers exceptional service and that you'll always come back to Holm Automotive Center for your vehicle needs. Building lasting relationships with our customers is a core tenet of our mission statement. Your loyalty means the world to us! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We truly appreciate you trusting Holm Automotive Center with your vehicle's care. At Holm Automotive, our core value of Customer Care is paramount. This means going the extra mile to ensure your experience is positive and convenient. We're thrilled to hear that we were able to accommodate your needs by taking your vehicle in before the scheduled time and finishing the work early. Our team is also committed to Determination and Efficiency. This means working hard to get the job done right, while respecting your valuable time. We're proud that our technicians were able to complete the service ahead of schedule. We appreciate you acknowledging that we exceeded your expectations. This motivates us to continually improve and ensure every customer feels valued throughout their experience at Holm Automotive. Thank you for choosing us! Please don't hesitate to reach out if you have any questions or need any future service. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave a review! We're happy to hear that you experienced good, courteous, and prompt service during your recent visit for car service and tires. At Holm Automotive Center, we strive to provide a positive and efficient service experience for all our customers, and we appreciate you recognizing our team's efforts. We understand your question about the cost of the lug nuts. Lug nut pricing can vary depending on several factors. We would be happy to discuss the specific lug nuts used on your vehicle in more detail and explain the reasoning behind the cost. Please don't hesitate to contact our service department directly at 785-263-4000. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to leave this positive review and for recognizing Josh's excellent service! We appreciate you mentioning that he provided helpful suggestions without being pushy. At Holm Automotive Center, our core value of Customer Care is paramount. This means listening to your needs and concerns and providing honest recommendations, while respecting your decision-making process. We're proud that Josh exemplifies this value in his interactions with customers. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Greetings Mr. Jimerson, A huge thank you for your loyalty and this fantastic review! We are truly honored that you choose Holm Automotive Center for all your automotive needs and that you consider us the BEST. At Holm Automotive, our mission is to create meaningful relationships based on Trust and Quality service, and your continued patronage is a testament to our success. Our team is determined to deliver an outstanding experience every time you visit. This reflects our core values of Customer Care and Excellence in everything we do. Knowing that we consistently exceed your expectations motivates us to keep improving. We look forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We're thrilled to hear that the team at Holm Automotive Center was both respectful and willing to work with you on your needs. At Holm Automotive, our core value of Teamwork is essential. We believe that by working together, we can achieve the best possible outcome for every customer. It sounds like our team exemplified this value by collaborating to find a solution that met your specific needs. Customer Care is another core value we take very seriously. This means treating you with respect and being understanding of your situation. We're proud that the team made you feel valued and listened to throughout the process. We appreciate you acknowledging that the team was willing to work with you. This reflects our Determination to find solutions and ensure a positive experience for every customer. Thank you for choosing Holm Automotive Center. We look forward to seeing you again in the future! Sincerely, the Holm Automotive Team of Abilene.