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Holm Automotive Center Inc

Abilene, KS

Overview
Employees
Reviews
Vehicles
4.8
6,064 Reviews
Whether you want to lease a new Buick or buy a new Chevrolet, we've got a vehicle for you at the Holm Automotive Center! At our Buick and Chevy dealership in Abilene, KS, we have an outstanding inventory of new and used cars, along with a top-notch service center. Come pay us a visit today!
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2005 North Buckeye Avenue

Abilene, KS

67410

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Showing 6,064 reviews

December 21, 2024

Wonderful service department would recommend them to anyone. Very friendly and helpful busniesss for puchasing a vehicle. More

by lhern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 21, 2024

I like bringing my car to Holm’s for servicing. They are always friendly and there is a comfortable space to wait while they work on your car. More

by Jeepers!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Bacon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 20, 2024

Great service. Always very nice to work with. Very friendly. Clean. Love that they have evening appointments. More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 20, 2024

Was greeted promptly by staff. Because of a computer problem caused by an electrical issue they were not sure what the nature of the visit. Chuck Loader asked me if this was routin More

by Kevin Miller
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 20, 2024

Chuck Loader is one of a kind! He does an excellent job taking care of the customer. Timely, friendly and professional service! More

by bambam44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 19, 2024

Always have great service they get my vehicle in and serviced within a short period of time. Very friendly employees that are very helpful. I would recommend anyone that's looking to purchase a vehi More

by lhern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
December 19, 2024

Did fine! I am pleased to have your business available in Abilene. You do a good job! More

by Ljb
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Haley Swanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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December 18, 2024

The service was provided promptly (Service Engine Light was on) and professionally. The technician even delayed his lunch break to reduce my waiting. More

by Mistrbones
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Holm Automotive Center Inc responded

Thank you for sharing your positive experience! We're pleased to hear the service was provided promptly and professionally and that our technician went the extra mile to reduce your wait time. This dedication reflects our core values of Industriousness, Customer Care, and Concern for Others. We strive to provide exemplary service in all areas of our business every minute of every day. We appreciate you recognizing our team’s commitment to serving our clients efficiently. Sincerely, the Holm Automotive Team of Abilene.

December 18, 2024

We always enjoy working with everyone at HOLM Automotive. All are professional and friendly. They are one of the best parts of Abilene. More

by Renden
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Avers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2024 -

Holm Automotive Center Inc responded

Thank you so much for the incredibly kind words! We're truly honored to hear you enjoy working with everyone at Holm Automotive and that you consider us one of the best parts of Abilene. Our team strives to be professional and friendly, reflecting our core values of Customer Care, Concern for Others, and Teamwork. We aim to create meaningful relationships based on Trust, Fairness, Value, and Quality, as stated in our mission, and your feedback lets us know we are succeeding. We appreciate your support and are proud to be part of the Abilene community. Sincerely, the Holm Automotive Team of Abilene.

December 17, 2024

I enjoy working with the front desk folks. Some of the technicians I believe need more training. I had one look at my vehicle and nothing was wrong with it. The next time I brought it in only More

by Ethe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Avers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Loader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Sare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Holm Automotive Center Inc responded

Thank you for your feedback. We appreciate you highlighting the positive interactions you've had with our front desk staff. We strive to provide friendly and efficient service at every point of contact, reflecting our core value of Customer Care. We also appreciate you bringing to our attention the inconsistency in the diagnostic assessment of your vehicle. We take this seriously, as accurate and efficient service is a cornerstone of our commitment to excellence. While we are pleased the issue was eventually identified, we understand your concern regarding the initial misdiagnosis. We are determined to never quit improving and being all that we are capable of being. We value your feedback as it helps us identify areas where we can improve our training and processes to ensure consistent and accurate service for all our customers, which reflects our core value of Professional Growth. We will address this internally to ensure our technicians have the necessary training and resources to provide the highest quality of service. Sincerely, the Holm Automotive Team of Abilene

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