Hollywood Chrysler Jeep - Service Center

Neyma was great always letting me know every few days what was the status of my car. Communication is key makes me feel like they really care. Richard Vargas Thank you what was the status of my car. Communication is key makes me feel like they really care. Richard Vargas Thank you More

Douze was awesome and provided me with such great care on the express department. He was very knowledgeable and provided great suggestions for the service of my car. the express department. He was very knowledgeable and provided great suggestions for the service of my car. More

Everyone was great from start to finish. They were busy and didnt treat me like they were (hope that makes sense). Will be back i was satisfied including the price of everything. I wishe They were busy and didnt treat me like they were (hope that makes sense). Will be back i was satisfied including the price of everything. I wished i got everyone's name. Thank you More

My car got stuck at the Seaport Christian was amazing. He kept us informed as to what was going on. He even asked us to keep in contact with him to make sure that we got home safely. Unfortunately, the de He kept us informed as to what was going on. He even asked us to keep in contact with him to make sure that we got home safely. Unfortunately, the dealership was not able to figure out what was wrong with the car however they really did try their best to do soChristian is an amazing employee and he deserves to be recognized as such More

Great experience. Chris was able to provide the Service we needed to keep our on road. Thank you. Chris was able to provide the Service we needed to keep our on road. Thank you. More

My Jeep Wrangler was at the body shop for 3 months (way too long). When I picked it up, the Close Fuel Door light was on, and as I drove, it went into Red Turtle mode as I was about to get on the highway. too long). When I picked it up, the Close Fuel Door light was on, and as I drove, it went into Red Turtle mode as I was about to get on the highway. Now they tell me it’s another week or so before I get my car back. I think my case is worth for Jeep Parent to look at the failure in the quality control process, as an unsafe to drive and not properly fixed vehicle was released to a client More

I will never understand how you can give out appointments yet take days to actually look at the vehicle. In Massachusetts when you get an appointment for service you show up and they look at your car then an yet take days to actually look at the vehicle. In Massachusetts when you get an appointment for service you show up and they look at your car then and there. Here we were given an appointment for 9:40 AM on Monday December 16th. We never got to see Christian after 30 minutes or more a woman finally took our car in. We were told it would be 2 days before they could look at it. We rented a car for three days and finally took it back and picked up our car on the third day at 4:30 PM and it had not even been looked at. This is not satisfactory in my book. Why do you take in more cars then you can service? It cost me $185.00 and still have no answer to my problem. This is my fourth jeep and I love it, but It will be my last as your South Florida service stinks. This is the second dealer who has done this to me and it just is not satisfactory. More

Not a good experience. My car was there for some time sent by towing. It took over three weeks just to get to speak to some one from service. Almost a month even after cal My car was there for some time sent by towing. It took over three weeks just to get to speak to some one from service. Almost a month even after calling numerous times throughout.I asked to have the old part saved for me. Did not save it even after reminding before & during work. Got a different story up until time to pick up car. Manager never bothered to come out or speak but once which the phone call dropped during conversation. Manager never returned calls. It was 2months before I was able to speak to when called from a new#. More

Everyone provided exceptional service and made my rental experience seamless. Will definitely rent from here moving forward. experience seamless. Will definitely rent from here moving forward. More

Great service thank you Zelma from shaneice sweeting it was nice good and on point was nice good and on point More