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Hollywood Chrysler Jeep - Service Center

Hollywood, FL

3.9
1,244 Reviews

1,244 Reviews of Hollywood Chrysler Jeep - Service Center

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December 10, 2024

Received poor service for premium price. time took 6x longer than promised, tech didn’t check air in the tires, and Christian had to quickly do himself where inflated right at maximum, bough More

by HiDefLife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Marlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Alpizar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno, Felipe Perdomo
December 09, 2024

Service Advisor, Chris, was very professional and made sure my car was fixed in a timely fashion. The Service Advisor Manager is also very helpful and she has great customer service. When my bill had a mi More

by NMAROUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Prestia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raheem Kamrudeen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2024

Christi was great and patience. Explained everything that was wrong with my car. Great job More

by lanie_whittaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

I made an appointment a week in advance. I came in for my appointment and they made me wait 2 hours and then said they don’t take appointments. I found this frustrating and left without an o More

by ross76
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know their names
December 06, 2024

Great service provided by the team and very fast service was provided. Friendly staff and environment. More

by TIPPY1182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace, Beatriz and Stacey Ann
December 04, 2024

Giovanni best diesel mechanic and Jorge very good costumer service skills. Definitely I will recommend to anyone their service. More

by ALCIBIADES.A.ANGULO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Alpizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Best Diesel Mechanic
Dec 06, 2024 -

Hollywood Chrysler Jeep responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 04, 2024

Jorge Alpizar was such a great help. I have had many cars and have been to many dealers as a result. And I must say that these guys were the most efficient from customer service to the More

by gutimart967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Alpizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 04, 2024

Very kind and courteous advisor, work was done quick as expected. I would recommend for value and service. More

by BRAYAN.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Morla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Tovar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Alpizar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic Milcent
Dec 06, 2024 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 04, 2024

Staff with lack of customer care profile and lacking in responses. Needed much follow up via phone and when on site, left me unattended waiting for proper paperwork and docs. More

by smilverman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beatriz Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Gilliland
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Alpizar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno, Felipe Perdomo, Vic Milcent
Dec 06, 2024 -

Hollywood Chrysler Jeep responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@hollywoodcj.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 03, 2024

The service was great. My service advisor made sure to inform me at every steps until my repair was completed More

by wolvens.valmyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy-Ann
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