Hollywood Chrysler Jeep - Service Center

Terrible customer service and useless diagnostic. Had issues with auxiliary battery and was told there was nothing wrong with the vehicle. I diagnosed this myself after the fact. Was promised a 3 Had issues with auxiliary battery and was told there was nothing wrong with the vehicle. I diagnosed this myself after the fact. Was promised a 3 day diagnostic that took 5. Had to call numerous times for updates. They lost my keys when I went to pick up the car. Terrible experience!!! More

I felt over charged for the service. Air filters cost at max )7 dollars , I was charged $65 for 2. and a large shop fee. I brought this car there and had all my oil changes in your fac Air filters cost at max )7 dollars , I was charged $65 for 2. and a large shop fee. I brought this car there and had all my oil changes in your facility. When I question the young lady , telling her my history , she responded by saying " this is what I was trained to do"In all these years I've never had in issues with the services.I was charged A $159 for what? More

Neyma was very helpful and got me the quotes I needed on tires even though I only needed a recall on the jeep. I got the tires with you finally. Thanks. tires even though I only needed a recall on the jeep. I got the tires with you finally. Thanks. More

Was a great experience at Chrysler Ventura dealer from the beginning with my advisor Justin Ponder very kind and knowledgeable about the job I need in my Pacifica minivan, Yanquiel Alvarez did a very prof the beginning with my advisor Justin Ponder very kind and knowledgeable about the job I need in my Pacifica minivan, Yanquiel Alvarez did a very professional job in my van and now is running nice and smooth, so definitely I will go back to your dealer again for service, regards to all. More

Great Service, I came in for an oil change on my 2006 Jeep Wrangler with 54,000 original miles, the service staff are exceptional, they were very polite and welcoming. Service was quick. Very happy. H Jeep Wrangler with 54,000 original miles, the service staff are exceptional, they were very polite and welcoming. Service was quick. Very happy. However I do have one complaint, I took advantage of the dealership’s car wash services, I paid the porter directly, my complaint is the towel used to dry my vehicle was dirty and left streaks on the windshield which made it difficult to see while driving in the afternoon sunlight. Additionally the tire treatment sprayed from the tires onto my black wheel guards and onto the body of my car leaving obvious spots. I haven’t taken any actions to remove the stains but I’m hoping they come off. More

Stacey Ann was great! Hollywood Jeep saved me $400 vs. other Jeep dealerships and they were great to work with, Hollywood Jeep saved me $400 vs. other Jeep dealerships and they were great to work with, More

The Sales team took control of the process. All I did was pay and sign. They made it seamless. All I did was pay and sign. They made it seamless. More

They listened to what I needed and we eventually got there. I would highly recommend the dealer and the sales team was great. there. I would highly recommend the dealer and the sales team was great. More

Doesn’t effective own up to or take leadership position on behalf of his staff. “Service” director knows nothing about service. on behalf of his staff. “Service” director knows nothing about service. More

You guys suck worst experience ever car in shop for 2 months no updates ever months no updates ever More