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Hollywood Chrysler Jeep

Hollywood, FL

Overview
Employees
Reviews
Vehicles
4.1
2,641 Reviews
Hollywood Chrysler Jeep stocks a great selection of both new and used vehicles for sale in Hollywood, FL. However, our reputation for selection and service has reached far beyond our home town and car shoppers from Fort Lauderdale, Miami, Coral Springs, Pembroke Pines and many other surrounding Florida areas turn to our dealership for all of their automotive needs! Our inventory ranges from all different styles and price points, so rest assured we have the perfect vehicle option for you! In fact, our dealership provides so much more than just a quality vehicle selection, we offer finance, repair and maintenance services in Hollywood, FL and for the surrounding areas as well. To add ease and convenience for any vehicle need, we encourage you to explore our website where we feature a lot of handy online tools that can save you time and money.
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2100 N State Road 7

Hollywood, FL

33021

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Showing 2,640 reviews

September 12, 2024

I have no idea who Felipe is I have sold my jeep 2 years ago and I no longer have this vehicle besides I never liked the service at the dealership even having coverage on my car you guys always tried to ri More

by chrisv2vz
Recommend Dealer
No
Employees Worked With
Felipe Perdomo
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September 09, 2024

Not good service it took 3 days to get my car no one called or text me when my car was completed and I been calling everyday , they even but the wrong mileage sticker on my car More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Moreno
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September 05, 2024

I met Miguel, worked with Oscar and closed with CJ. It was a great experience. I asked a lot of questions and got a lot of great answers. My new Rubicon X looks fabulous. More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Diaz
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Sep 11, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 03, 2024

If I can give Mike & this dealership zero stars I would. Don’t waste your money or your time. They are full of lies from the moment they take your money. You will not get a return call from the service mana More

by Jeanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Beatriz Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Clinton , Neyma Cuello, Dreama Butcher
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Sep 11, 2024 -

Hollywood Chrysler Jeep responded

Thank you for sharing your concerns and also for your patience during this process. Hollywood Chrysler Jeep apologizes for the continued frustration experienced with the 2022 Jeep Wagoneer. Hollywood Chrysler Jeep has completed the necessary repairs to the vehicle, which include: - Safety Recall 66B - Safety Recall A7A - Multi-point Inspection - Navigation system reboots and does not work properly - Passenger navigation system inoperable - Ventilation on the passenger side part under the seat - and explained its is a ventilated seat it's not supposed to blow air, it's supposed to vacuum air - Window moldings replaced - CarPlay disconnection issues / radio without sound - Uconnect service box display issues - Rear left passenger door gets stuck - Front passenger side floor vibration at high speeds - Vehicle shaking at speeds over 70 mph - Wagoneer Loaner was provided as soon as it became available, before that Jeanie Pena also had a utility transportation provided Before delivering the vehicle to Jeanie Pena's home, it was road-tested by all the managers and technicians at the dealership. Hollywood Chrysler Jeep believes the vehicle is now driving as it should. However, if issues are still being experienced, Hollywood Chrysler Jeep recommends trying another dealership and asking for a second opinion. Regarding the loaner vehicle, thank you for returning it. I’m sure there is an understanding that, as no further repairs are currently required on the vehicle, the loaner will no longer be covered. Please feel free to contact Beatriz Jimenez directly if there are any further questions or concerns.

Sep 12, 2024 -

Jeanie responded

My issue unfortunately is ongoing and not resolved. Beatriz Jimenez does not answer nor does anyone else whom I’ve tried contacting at that dealership and I do have the proof of my infinite amount of unanswered calls, texts and emails. My vehicle still has the same issues and my recalls which they state were resolved still reflect as an open and unresolved under my vehicle vin by Mopar. My Main Screen was not replaced and the Uconnect needing repair is still there. I do not wish this nightmare that I have been living upon anyone. I have recordings of the way I was mistreated and disrespected by Beatriz Jimenez and Miguel Ortiz. My issue needs to be resolved at another level, these individuals need to be dealt with accordingly. Beatriz’s response of contacting her for a resolution is in no way a resolution. I can provide proof of my ongoing issue which they claim they fixed as well as the recalls that are open which they claim they repaired. As a business owner myself I find the operation of this business a true disgrace to the consumer. I would truly hate for this to continue and others to fall victim of the fraud I’m dealing with. Something needs to be done.

September 02, 2024

Excelente atención y facilidad para tramitar garantías y servicio , agradezco a Miguel Moreno por su genial atención y comunicación More

by gmuiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Moreno
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Sep 11, 2024 -

Hollywood Chrysler Jeep responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 28, 2024

Great experience working with Claude! He was very knowledgeable and professional. I will definitely be sharing my experience with others! More

by hmisionary12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Claude McClain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Hollywood Chrysler Jeep responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 28, 2024

Everyone was helpful from the moment I walked in. My salesman had the car i was looking for ready to go upon arrival. Very much pleased. More

by marien0306
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valeria Ricoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Rodriguez
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Aug 30, 2024 -

Hollywood Chrysler Jeep responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 27, 2024

amazing service. fast and reliable. no headache. took only limited time to finches service. I'll be back More

by INDOEASY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Perdomo
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Aug 28, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 27, 2024

Every time I come in I’m always taken care of so professionally!!!! This time was the best! Miguel,went above and beyond for me! Thank you! More

by brettndaisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Moreno
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Aug 28, 2024 -

Hollywood Chrysler Jeep responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 27, 2024

This purchase was the greatest experience I've had at a car dealership ever. Straightforward honest and so customer friendly. I wouldn't buy a car anywhere else highly recommend. More

by medfish113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Diaz
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Aug 28, 2024 -

Hollywood Chrysler Jeep responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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