Hollywood Chrysler Jeep

All good. Wrangler was fixed satisfactorily. Thank you. I'm finished with the survey. Ok. Thanks. Wrangler was fixed satisfactorily. Thank you. I'm finished with the survey. Ok. Thanks. More

When I arrived to pick up my vehicle, the greeting was unwelcoming; there was no proper hello or any form of acknowledgment. The manager Brandon, who was the first to see me, treated me as if I was in the unwelcoming; there was no proper hello or any form of acknowledgment. The manager Brandon, who was the first to see me, treated me as if I was in the wrong place entirely. Rebecca the front desk, who assisted me, was rude and misplaced my paperwork, directing me to find Sergio the advisor because she claimed my documents were not up there for checkout. After I grabbed Sergio, upon arrival, had to ask her to locate them, as they were mistakenly placed in a bin she had overlooked due to disorganization. I felt overcharged, and when I questioned Brandon the manager about the charges, he couldn't provide a satisfactory explanation. He mentioned that rental fees are typically hidden in the prices, and without warranty, he couldn't assist me further. Additionally, the labor fees were incorrectly calculated as he stated, resulting in me paying $2600 when I should have been charged more for labor fees. I had to pay those fees and pay for my own rental for 9 days. After being told my car was going to be ready in 4 days and now it was 9 days later. More

Professional, thorough and reliable I found Christian to be thoughtful and kind while explaining the necessary work my vehicle requires and seemingly cognizant of the importance of my time be thoughtful and kind while explaining the necessary work my vehicle requires and seemingly cognizant of the importance of my time More

I pick up my car within the estimated time they gave me. I pick up my car within the estimated time that Mr Perez gave me. I pick up my car within the estimated time that Mr Perez gave me. More

My car was at the dealership for 3 weeks. I attempted to contact and text Neyma, and she never responded. My husband had to literally stop by in order to get an update on the vehicle. Horribl I attempted to contact and text Neyma, and she never responded. My husband had to literally stop by in order to get an update on the vehicle. Horrible experience with Jeep. More

Eddie was excellent Eddie is a good mechanic I appreciate the quality service I will come back but earlier in the morning to prevent waiting the quality service I will come back but earlier in the morning to prevent waiting More

Miguel is very professional. He kept me informed in detail about the process and necessary repairs that my car needed and the work was done in a very professional manner. The res He kept me informed in detail about the process and necessary repairs that my car needed and the work was done in a very professional manner. The rest of the service staff are also very good. I have always had a good experience at Hollywood. Thank you More

Peter was Fantastic & Very Professional ? ? We enjoyed our experience at the dealership! Excellent ? We enjoyed our experience at the dealership! Excellent More

Everything I wanted to know was explained . Miguel was friendly, knowledgeable and professional I will definitely spread the word about Hollywood Jeep Miguel was friendly, knowledgeable and professional I will definitely spread the word about Hollywood Jeep More

My experience was great! Miguel received me with kindness. He listened to my concerns and was fast and efficient. Miguel received me with kindness. He listened to my concerns and was fast and efficient. More