Hollywood Chrysler Jeep

Sold me a Gladiator with couple things wrong. Evan and Brandon making it right Their was problem with AC. That was fixed. Problem with back cover. Parts ordered. Will see when Parts come in. Evan and Brandon making it right Their was problem with AC. That was fixed. Problem with back cover. Parts ordered. Will see when Parts come in. More

Awesome My adviser was very courteous and knowledgeable about my questions and answered all of them in a professional and courteous manner I will be coming back again if my automobile need any work done yo about my questions and answered all of them in a professional and courteous manner I will be coming back again if my automobile need any work done you can count on it thanks Hollywood Jeep ?? More

Worst experience, I would never comeback and wouldn’t recommend it to anyone . They charged me for a new registration, they lost my license plate and I have to buy a new license plate and registration recommend it to anyone . They charged me for a new registration, they lost my license plate and I have to buy a new license plate and registration More

Every time I go to get my car serviced, I receive excellent treatment and service from Chris, he is very helpful and pleasant. I appreciate him very much. excellent treatment and service from Chris, he is very helpful and pleasant. I appreciate him very much. More

Quick and helpful Felipe was quick and helpful. They quickly diagnosed the mechanical issue with my vehicle and had it repaired within 3 days. The entire process was covered under the warranty and They quickly diagnosed the mechanical issue with my vehicle and had it repaired within 3 days. The entire process was covered under the warranty and there were no questions asked or any type of haggling. The entire process was simple and painless. More

The dealership is your best friend when purchasing a vehicle. Tells you all the perks of purchasing a vehicle. We purchased the Gladiator and was told it had u connect. We try hooking it up it doesn't h vehicle. Tells you all the perks of purchasing a vehicle. We purchased the Gladiator and was told it had u connect. We try hooking it up it doesn't have it. We were told they would get the chip so we can get it and still waiting. When selling us a vehicle ( Gladiator ) which we haven't had a year yet, and has the Death Wooble 8 times and the manager looked at me and said you can leave it it's gonna cost you $950. We asked for. He said tires. Our tires are fine. I have done my research and jeep is selling these vehicles along with the wrangler knowing this issue is common and doesn't give you any info on the Death Wooble. It's also on the Lemon Law list. According to the Lemon Law if an issue continues more the 3-4 times it's a lemon. We spent $50,000 on this vehicle and expect respect and good customer service. Not being treated like crap cause an issue happened which jeep is aware of. Fix the problem and not passing it on. This is a very serious issue and someone could be seriously hurt or killed. I am upset and will continue to fight this. Brandon Ortega needs classes in how to treat people. Also the only person who has helped is Abigail she answers questions and tries to help. No one answers or returns a call. I had to leave my work and get answers which I shouldn't have to. Just answer the phone or call back to messages. I'm on a chat and I'm not the only one having this issue with Customer Service - Death Wooble- and being treated badly by Jeep personnel and dealerships all over the United States. More

Did not take the time to see what was going with my vehicle after replacing a vendor vehicle after replacing a vendor More

Very fast Very fast. Very courteous and free of charge Nice place Christian was very knowledgeable Very courteous and free of charge Nice place Christian was very knowledgeable More

Sergio took care of so many facets and steps in the repair of my vehicle as there were multiple projects involved and he was thorough, courteous and responsive every step of the way. I am grateful that repair of my vehicle as there were multiple projects involved and he was thorough, courteous and responsive every step of the way. I am grateful that I had the pleasure of getting to work with Sergio in this process and hope to continue to work with him and the dealership for many years to Come. Thank you! More

Express service was as I expected. In and out in about 45 minutes as promised by Miguel. Excellent. In and out in about 45 minutes as promised by Miguel. Excellent. More