Hollywood Chrysler Jeep

Terrible customer service and useless diagnostic. Had issues with auxiliary battery and was told there was nothing wrong with the vehicle. I diagnosed this myself after the fact. Was promised a 3 Had issues with auxiliary battery and was told there was nothing wrong with the vehicle. I diagnosed this myself after the fact. Was promised a 3 day diagnostic that took 5. Had to call numerous times for updates. They lost my keys when I went to pick up the car. Terrible experience!!! More

The level of customers at this dealer is nothing but trash. Ana when a customer emails you asking you for a phone call, please don't send then one of your worse salesperson that has no clue about selli trash. Ana when a customer emails you asking you for a phone call, please don't send then one of your worse salesperson that has no clue about selling cars or being extremely rude to the point I got rude i hung the phone on him. You on the other hand I can see is on the same level as him. On behalf of the company an apology should have been the first thing coming out of your email. Clearly you don't have any customer service as well. Trust me you will never earn my business. To the clueless salesperson you told to call me hear are some pointers you need. Go get some customer service training! More

Great Service, I came in for an oil change on my 2006 Jeep Wrangler with 54,000 original miles, the service staff are exceptional, they were very polite and welcoming. Service was quick. Very happy. H Jeep Wrangler with 54,000 original miles, the service staff are exceptional, they were very polite and welcoming. Service was quick. Very happy. However I do have one complaint, I took advantage of the dealership’s car wash services, I paid the porter directly, my complaint is the towel used to dry my vehicle was dirty and left streaks on the windshield which made it difficult to see while driving in the afternoon sunlight. Additionally the tire treatment sprayed from the tires onto my black wheel guards and onto the body of my car leaving obvious spots. I haven’t taken any actions to remove the stains but I’m hoping they come off. More

The dealership was clean and the staff were very welcoming. I felt very welcomed at the establishment welcoming. I felt very welcomed at the establishment More

One of the most honest salesman I’ve had the pleasure of working with. Wouldn’t work with anyone else. working with. Wouldn’t work with anyone else. More

Stacey Ann was great! Hollywood Jeep saved me $400 vs. other Jeep dealerships and they were great to work with, Hollywood Jeep saved me $400 vs. other Jeep dealerships and they were great to work with, More

The Sales team took control of the process. All I did was pay and sign. They made it seamless. All I did was pay and sign. They made it seamless. More

They listened to what I needed and we eventually got there. I would highly recommend the dealer and the sales team was great. there. I would highly recommend the dealer and the sales team was great. More

Doesn’t effective own up to or take leadership position on behalf of his staff. “Service” director knows nothing about service. on behalf of his staff. “Service” director knows nothing about service. More

You guys suck worst experience ever car in shop for 2 months no updates ever months no updates ever More