Hollywood Chrysler Jeep

???? to “ Describe your experience with the dealership in a few sentences. ” They were very professional and helpful I felt very comfortable communicating with them. Steve and Allison is amazing. It was a a few sentences. ” They were very professional and helpful I felt very comfortable communicating with them. Steve and Allison is amazing. It was a pleasure visiting Chrysler Jeep. More

Jordan took the time to listen and give great customer service overall. Man of good character service overall. Man of good character More

The experience and professionalism of Mr. Bruno Caldas made my experience with the dealership very good and highly recommended. (sent with Gentle Effect) Bruno Caldas made my experience with the dealership very good and highly recommended. (sent with Gentle Effect) More

My family and I have purchased four vehicles from this dealership, and every experience has been excellent. The General Manager, Nick Burba, is amazing to work with professional, helpful, and truly dedica dealership, and every experience has been excellent. The General Manager, Nick Burba, is amazing to work with professional, helpful, and truly dedicated to putting the customer first. We’ve always felt valued and well taken care of. Thank you, Nick! More

Great job ? ? The service was great and i satisfied of the quality of service provided. ? The service was great and i satisfied of the quality of service provided. More

my car was turned in on 3/2 and was told it would be two or three days turn around. On 3/5 I was told that a part needed to be ordered and it would be on 3/10, then updated to 3/11. After no word, I called or three days turn around. On 3/5 I was told that a part needed to be ordered and it would be on 3/10, then updated to 3/11. After no word, I called on 3/13 and was told the tech was staying late to complete the job and the car will be ready on 3/16 at 9 AM. On 3/16, at 10 AM. I reached out to my service advisor by text and phone call but she did not respond. I then called the general number and was told that all service advisors were in a meeting. So I drove over at 11 AM only to be told by my service advisor that the car was not ready and would need a few more hours. My next concern is that I told them there was a coolant leak, it was obvious. After receiving the car, it is apparent that they did not take care of it as it has shimmied and shakes quite often since the repair was done. Nonetheless, I am disappointed on both ends. More

It was quick and efficient and she was helpful. Mechanic was great too ?? It was quick and efficient and she was helpful. Mechanic was great too. Everyone friendly Mechanic was great too ?? It was quick and efficient and she was helpful. Mechanic was great too. Everyone friendly More

I just wanted to share great experience I had with the GM Nick Burba at this dealership. The manager truly stands out for his professionalism and commitment to customer satisfaction. Thank you for taking you Nick Burba at this dealership. The manager truly stands out for his professionalism and commitment to customer satisfaction. Thank you for taking your time and taking care of us!! More

I was mad with the service of the technician who worked on the vehicle, he did not clean up the mess that he made while replacing the radiator .The amount of money that I spent on getting my car serviced I on the vehicle, he did not clean up the mess that he made while replacing the radiator .The amount of money that I spent on getting my car serviced I could of use that money to put a down payment on a new car. The advisor was pushing for me to spend between 4,000-$5,000 and I keep telling him that I can’t afford it, that’s when he suggested that I financed the repair and I explicitly said no. The next day he tried to squeeze in the same amount I was against of paying. When he told me $4300, I thought that was for the radiator and the water pump with labor. The only maintenance I agreed to do was the radiator flush.I told him the highest I’m willing to go was $2,000-2,500. The fact that he came back and told me I needed a new radiator and water pump I thought that is why it was soooo high. When i talked to him Monday morning I told him I would skip the other maintenance and come back in two weeks. I felt that he ignored my request and was xxxx bent on pushing the other maintenance that I did not want at the time so he could have gotten some kind of financial gain. As a woman it sucks when you’re not heard because when I discussed the $2,000 -$2,500 it was not recorded he had me initial it on a paper but the next day when he called me it was on a recorded line and he was discussing maintenance I told him the radiator flush I’m ok with that’s it. I basically was disappointed when I showed up and I let him know. The car was returned with coolant splatter under the hood next to the radiator, I couldn’t believe that they didn’t even clean the car on the outside and under the hood. I took my car to Arrigo last year to get my brakes done, front and back and the service was awesome and they washed my car without me even expecting it and I paid less and walked away feeling like the service was above and beyond. Hollywood Chrysler have falling off dramatically I couldn’t believe this, it’s not the first time that I experienced dissatisfaction with this dealership, last year I paid for service that was not done and when I came that Monday I told Steve about it and I told him to make sure it got done this time. More