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Hoffman Lexus

East Hartford, CT

4.6
1,640 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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1,640 Reviews of Hoffman Lexus

February 21, 2017

Happy and satisfied! I walked into the dealership knowing what I wanted for a vehicle and Karan found me exactly what I wanted. I am comfortable with the price, the car, t More

by Nutmeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Karan Singh
Feb 22, 2017 -

Hoffman Lexus responded

Hi Nutmeg, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that Karan helped you find the exact vehicle that you wanted as well as helped you with the simonizing and extended warranty. We are here for you anytime you need us and we are dedicated to ensuring an exceptional experience at every visit. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 21, 2017

Thuy Dang car owner First day I work on to the dealer, I'm feeling very comfortable, because salesman Abniel Velazquez come over help me everything I need, and he very ha More

by hollynails2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micki Freeman, Niel Velazquez
Feb 22, 2017 -

Hoffman Lexus responded

Hello hollynails2015, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are pleased to read that Abniel helped you with the process and ensured that we found you the vehicle to suit all your needs. We are also happy to hear that you worked with Micki in service and that she has provided you with great service. See you again when your new vehicle is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 21, 2017

Service for routine maintenance- no problem scheduling for date I wanted,courteous driver (alittle late but I was notified with a phone call so not a proble More

by Mcd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob DiNapoli
Feb 22, 2017 -

Hoffman Lexus responded

Hi Mcd, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to read that our team was courteous and provided you with easy scheduling and prompt service. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead as well as delivering a nicely washed car. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 21, 2017

Terrific! Jocelyn kept me updated on car status. She was friendly, courteous and professional! A+ Highly recommend! Outstanding service! I would do business More

by Helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyn Vincent
Feb 22, 2017 -

Hoffman Lexus responded

Hi Helen, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to read that Jocelyn was friendly, courteous, and professional. We look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 20, 2017

Exelent Service I have not words but Thank You. Very helpful. High quality of courtesy. People were very fruendly. I would be more that likely coming back for service More

by KSANDOVALC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Feb 22, 2017 -

Hoffman Lexus responded

Hello KSANDOVALC, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are happy to read that Monica and the team were courteous, friendly, and provided you with high quality service to your vehicle. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 20, 2017

My experience at Hoffman Lexus To whom it may concern: My experience at Hoffman Lexus was wonderful and nothing but the best. The greetings was friendly by everyone involved, all More

by jcorreia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Al Ramos, Karan Singh
Feb 21, 2017 -

Hoffman Lexus responded

Hi jcorreia, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to learn that our team was friendly, pleasant, knowledgeable, and answered all your questions promptly and thoroughly. We are here for you anytime you need us so let us know anytime you have any further questions or service needs. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 20, 2017

Excellent service! Smooth process purchasing! Sales man Ethan was great, made the process of buying a car easy! Very informative and made you feel welcome! Finance was easy and went smooth! More

by Sharon Falge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Ethan Williamson
Feb 20, 2017 -

Hoffman Lexus responded

Hello Sharon, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that Ethan was informative, made you feel welcome, and ensured that the entire process was smooth and easy! We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 19, 2017

Excellent customer service Frank Frank followed up right away with my inquiry about a car. Sebastian was helpful & honored the price I saw for the car saving me money. Oren is an exc More

by ESBcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Al Ramos, Oren Corridon
Feb 20, 2017 -

Hoffman Lexus responded

Hello ESBcar, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that our team was helpful, professional and ensured that you were completely satisfied with your purchase. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when it is time for your regularly scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 16, 2017

ABSOLUTELY THE BEST! Picked up my new vehicle several weeks ago, and can't say enough about Tom Ryan and the team at Hoffman. This is my sixth vehicle working with Tom, h More

by DebbyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Chodulski, Bob DiNapoli, Tom Ryan, Jocelyn Vincent
Feb 16, 2017 -

Hoffman Lexus responded

Hello DebbyC, Thank you for continuing to choose Hoffman Lexus and congratulations on your most recent purchase! We are happy to Tom and the team ensured that your purchasing experience was enjoyable and easy! We are also glad that our service team does a great job as well! We are here for you anytime you need us and we are dedicated to ensuring an exceptional experience at every visit. See you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 15, 2017

THE BEST !!!!!! I tried to buy from BALIse Lexus but they are crazy!!!!! I live 2.5 miles from them & I went to Hoffman in Conn. 45 miles away!!! YOU CAN'T DO BET More

by paul rossmeisl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abniel Velazquez, Walter Pethick, Peter Quagliaroli
Feb 15, 2017 -

Hoffman Lexus responded

Hello Paul, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that our team was able to provide you with a five star experience! We look forward to seeing you again when it comes time for your regularly scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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