750 Connecticut Blvd
East Hartford, CT 06108
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sales Dept.
service Dept.
finance Dept.
management Dept.
internet Dept.
parts Dept.
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Courteous, helpful and willing to spend time with the customer…even after 21 years! All personnel who I have dealt with during this time, could not possibly do better, in my opinion.
Had all four tires replaced at Hoffman dealership. When I left, the tire pressure warning light was on and the display showed dashes instead of pressure readings. I immediately called and was told that a sensor battery must have “died.” Strange timing considering the sensors were working before the vehicle went into the dealership and suddenly failed after several hours there. What was most disappointing was the dealership’s lack of accountability. No one checked the sensors before returning the car to me, which forced me to waste work time bringing the vehicle back. Despite the issue occurring while the car was in their care, the only resolution offered was a $50 discount toward a repair bill totaling over $1,000. Honesty, integrity, and customer service are not what I experienced here. Extremely disappointed.
Buying a car is usually a very stressful endeavor, but Chris Coriano made it much easier. He listened to what our needs were and helped to find the perfect car for us. I would recommend him and Hoffman Lexus to anyone wanting a Lexus..
Exceptional service and car is clean after service. Staff is very professional and prompt to call back once service is completed.
Great service and the people who work on the vehicle were very knowledgeable and they did a great job washing the car and the interior mats
Cannot say enough about the superb and conscientious service I received from Monica and fabulous service from those in garage that serviced my automobile. Thank you all!
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