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Hoffman Lexus

East Hartford, CT

4.6
1,640 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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1,640 Reviews of Hoffman Lexus

April 10, 2017

New RX350 Hoffman Lexus was great to do business with. Although we had differing opinions on the trade-in value of my Mercedes, they were willing to work with m More

by LT007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Ramos, Oren Corridon
Apr 12, 2017 -

Hoffman Lexus responded

Hello LT007, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to hear that Oren was top-notch and extremely pleasant to deal with and that Al was professional and also great to deal with in the financing process. See you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 10, 2017

Florida drive Hi I brought my car in before a drive to Florida. My battery died in Virginia and had to be replacrd.i wish I was given a heads up that the battery wa More

by KBIRBARA
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Soucy
April 07, 2017

Quality and professional Always a pleasure to have Jocelyn as my advisor. Smart, professional, and honest. Nothing bad to say about that gal. Tell her Ethan says HI More

by HELLOFAMASON85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jocelyn Vincent
Apr 12, 2017 -

Hoffman Lexus responded

Hi HELLOFAMASON85, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are pleased to read that Jocelyn was smart, professional, and honest. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead so let us know anytime you have any further questions or service needs! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 07, 2017

Amazing experience Great experience, people very helpful, so nice personal, great service, definitely I would recommend... Fantastic dealership They approved me very f More

by aboguerra81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Quagliaroli, Foy Woody Hammonds
Apr 12, 2017 -

Hoffman Lexus responded

Hello aboguerra81, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to hear that our team was helpful, personal, and ensured prompt customer service. See you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 06, 2017

smooth, efficient comfortable settings and professional Monica was top notch as well as all the other attendants at the lounge. Thank you for your personal attention and keep up the good work More

by PMIDDEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Apr 12, 2017 -

Hoffman Lexus responded

Hi PMIDDEI, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are pleased to read that Monica and the team ensured that you received personal attention and top notch service. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead so let us know anytime you have any further questions or service needs! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2017

Good experience as far getting car service Everything was fine and I was treated very nice. When I called to make appointment I was told it would be around $50 but it was $70 but no big deal. More

by SNOWEY817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Salimando
Apr 12, 2017 -

Hoffman Lexus responded

Hi SNOWEY817, Thank you for trusting Hoffman Lexus for your vehicle service needs. We apologize that your visit was more expensive than you expected however we are pleased to read that our team ensured that you were treated nicely. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead so let us know anytime you have any further questions or service needs! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2017

Very good customer service even excellent I would say I rate my service a 10. Good customer service. One of the best. Friendly and helpful in explaining the work that needed to be done. More

by LADYHECKSTALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Salimando
Apr 12, 2017 -

Hoffman Lexus responded

Hi LADYHECKSTALL, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are pleased to read that our team was friendly, helpful, and provided you with great customer service. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead so let us know anytime you have any further questions or service needs! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2017

First time Hoffman Lexus buyer I have to say that my wife and I were very impressed with the excellent level of service at the dealership . Karan Singh provided outstanding knowled More

by awgreen216
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Pethick, Karan Singh, Rebecca Halprin
Apr 12, 2017 -

Hoffman Lexus responded

Hello awgreen216, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to hear that Karan was knowledgeable, easy to speak to, and ensured that you had an overall outstanding experience. Thank you for the recommendation! See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2017

Great Experience Matt Louis was easy to work with and addressed all my needs promptly and perfectly - Great Experience all the way around and I would certainly recomme More

by kcyr75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Louis
Apr 11, 2017 -

Hoffman Lexus responded

Hello kcyr75, Thank you for choosing Hoffman Lexus and congratulations on the purchase of your new vehicle! We are happy to read that Matt was easy to work with and addressed all your needs promptly and perfectly. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. Thank you for the recommendation! See you again when you are in for your regularly scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 04, 2017

an A+ dealer and service provider My husband and I have been loyal Lexus owners for many years. From excellent service, accommodating our busy calendars, to providing a loaner when nee More

by BEVLGREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Apr 11, 2017 -

Hoffman Lexus responded

Hi BEVLGREEN, Thank you for trusting Hoffman Lexus for your vehicle service needs. We are so pleased to hear that our team always ensures that all of your needs and questions are taken care of with knowledge and a smile. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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