
Hoffman Lexus
East Hartford, CT
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Tom Ryan and Hoffman a pleasure From the moment we met Tom Ryan, we knew we were in good hands. He was a pleasure to work with and very accommodating. Tom understood exactly what we From the moment we met Tom Ryan, we knew we were in good hands. He was a pleasure to work with and very accommodating. Tom understood exactly what we were looking for and worked with us to make it happen. It was an excellent buying experience, and would highly recommend him, AND Hoffman Lexus. More
Salesman was courteous and attentive to our requests Appreciate Hoffman meeting our price to win our business, and Karan was good. It took two attempts to prep our car. When we drove it off it was not we Appreciate Hoffman meeting our price to win our business, and Karan was good. It took two attempts to prep our car. When we drove it off it was not well cleaned on windshield and hood paint had swirl marks. Paperwork man bordered on awful. He tried to sell us at least 5 overpriced ( suspect high commission) items. This was a big turnoff and made us feel that were in one of those used car lots on the Berlin Turnpike. More
Excellent experience Sales personnel were very attentive. As soon as you walked in the door You were greeted in a very professional manner. This carried throughout the wh Sales personnel were very attentive. As soon as you walked in the door You were greeted in a very professional manner. This carried throughout the whole process without undue pressure. More
Very professional team all around The best experience in car buying, Walter pethick, Karan singh and Peter quagliaroli were exceptional. That's the way car buying should be.love it. The best experience in car buying, Walter pethick, Karan singh and Peter quagliaroli were exceptional. That's the way car buying should be.love it. More
Professional, coordinated and efficiently done. I do not fill out this aspect of the survey. My answer is in the above block. Also, I see no need, on your part, to send me two emails and a personal I do not fill out this aspect of the survey. My answer is in the above block. Also, I see no need, on your part, to send me two emails and a personal telephone call the day before service to remind me that I have an appointment..OVERKILL. More
Excellent Service As usual, the service was excellent and the car was ready when they said it would be. Working with Bob DiNapoli makes everything easy, as he goes ou As usual, the service was excellent and the car was ready when they said it would be. Working with Bob DiNapoli makes everything easy, as he goes out of his way to please. More
Great Help Mr Robert Dinapoli, my service rep, is one of the most efficient and attentive individuals I've had the pleasure to with at Hoffman Lexus. Tony B Mr Robert Dinapoli, my service rep, is one of the most efficient and attentive individuals I've had the pleasure to with at Hoffman Lexus. Tony B More
Good experience People whom we dealt with were courteous, knew what they did, able to explain things clearly. The car that i bought was in a great condition and this People whom we dealt with were courteous, knew what they did, able to explain things clearly. The car that i bought was in a great condition and this team was able to get things done as told More
Great Service My sales guy, Matt Louis is fantastic. I'm really happy with my new car. He has checked in on me and the car and I love that. My sales guy, Matt Louis is fantastic. I'm really happy with my new car. He has checked in on me and the car and I love that. More
My first car This was the best service I had. Each time I visited the dealership I was greeted with the same enthusiasm and respect. Ethan really took the time to This was the best service I had. Each time I visited the dealership I was greeted with the same enthusiasm and respect. Ethan really took the time to get to know me and what I wanted and expected. Thank you so much for helping me buy my first car! More