
Hoffman Lexus
East Hartford, CT
Filter Reviews by Keyword
By Type
Showing 1,620 reviews
recall on es350 i made an appointment for a recall and was told it would be 45 minutes to check and see if I needed any parts.Hoffmann Lexus took me on time and I was i made an appointment for a recall and was told it would be 45 minutes to check and see if I needed any parts.Hoffmann Lexus took me on time and I was on my way in 45 minutes.I did not need any parts.Everyone was polite and very friendly. More
I had an amazing experience They were very prompt and did a great job! I was impressed with the quick responses and completion of work. They also were able to text quickly with They were very prompt and did a great job! I was impressed with the quick responses and completion of work. They also were able to text quickly with the status of my car. More
easy and smooth Easy in and easy out! No stress and no hassle. Waited less than 90 minutes. Comfortable and convenient area with Wi-Fi and beverage. Would recommend. Easy in and easy out! No stress and no hassle. Waited less than 90 minutes. Comfortable and convenient area with Wi-Fi and beverage. Would recommend. More
Good Customer Service I have received excellent customer service and would recommend this dealership. I received follow-up from the dealership regarding my satisfaction wit I have received excellent customer service and would recommend this dealership. I received follow-up from the dealership regarding my satisfaction with the service I received. More
Excellent service by Sarah and others Overall excellence in all aspects from arrival to service to snacks to drop off at work to pickup. Have been using Hoffman since I bot my 2001 Lexus 1 Overall excellence in all aspects from arrival to service to snacks to drop off at work to pickup. Have been using Hoffman since I bot my 2001 Lexus 16 yrs ago. More
Best service around Bob Dinapoli and his team are just outstanding. They make servicing my vehicle a joy, something I actually look forward to. There is no effort on my Bob Dinapoli and his team are just outstanding. They make servicing my vehicle a joy, something I actually look forward to. There is no effort on my part, as they drop off a loaner to my place of work. And they return the car cleaned both inside and out. In other words, there is no work for me, and yet the car comes back better than when I gave them the car. I coudn't be happier. More
Karan best sales person ever Karan is an excellent sales person the best I have ever seen. He represented Lexus to the highest standard. He gets 5 stars , Karan adds value to the Karan is an excellent sales person the best I have ever seen. He represented Lexus to the highest standard. He gets 5 stars , Karan adds value to the dealership and has great patience and integrity. I would recommend Lexus to anyone. More
120,000 check-up Considering that there were more issues on our 1999 Lexus than we expected, Sarah was very patient as I was checking with my husband as to what he wan Considering that there were more issues on our 1999 Lexus than we expected, Sarah was very patient as I was checking with my husband as to what he wanted done. I'm sure our indecision complicated things for the mechanics, so we thank them for their help. More
Hoffman Lexus is the BEST This has been the best experience I have ever had at a dealership. Personnel are fantastic. Karan, Peter and Rebecca were great to work with. This has been the best experience I have ever had at a dealership. Personnel are fantastic. Karan, Peter and Rebecca were great to work with. More
love the Lexus brand This is my third Lexus purchase and I really am sold on this brand as they have been very reliable and safe. My previous 2 cars were a 1992 Lexus ES This is my third Lexus purchase and I really am sold on this brand as they have been very reliable and safe. My previous 2 cars were a 1992 Lexus ES and a 2003 RX 330 each were driven by me over 10 years before selling them on to other family members. This time when we made our purchase our Sales Rep was Ryan Mendez who was very informative, friendly and concerned that we would be satisfied completely with our purchase. More