Hoffman Lexus

Smoothest car purchase I've ever had! I came to the Hoffman group 2 years ago for my first Lexus, that was a good experience, very easy no pressure, I came back last week to upgrade and ge I came to the Hoffman group 2 years ago for my first Lexus, that was a good experience, very easy no pressure, I came back last week to upgrade and get a new car, this time it was a great experience, I dealt with Matt Louis, awesome, we picked out the car, went for a ride, hammered out the details, met with the "deal maker" and boom, 45 minutes later I'm done, picked up the car the next day, 15 minutes with Peter in finance, 15 minutes with Rebecca going over new technology and programming my info into the car, all while Matt was handling the rest of the logistics for my old car and plates for the new car, I've had a lot of experiences at multiple dealerships throughout the years, this was by far my best, the level of professionalism, attention to detail and value for my time was excellent, not to mention I feel like I got a good deal, I usually leave a car lot dealing like I overpaid, great job Matt Louis and team, ES350, More

Amazing service and outstanding inventory As a first-time Lexus customer, I was attracted to the CT because of the lease special and decided to check out cars on line. Hoffman is conveniently As a first-time Lexus customer, I was attracted to the CT because of the lease special and decided to check out cars on line. Hoffman is conveniently located and had a car that appeared to meet my exact criteria from colors to features. I went over to investigate further and to see if they could make the deal work. The moon and stars must have been aligned because I got an excellent deal and drove away the same day with my new car. Putting this into perspective, I arrived at 2 pm on the last day of the month, likely the busiest day of the month for any dealership, and still got my car that day. Carlos (the salesman) knew a lot about the cars and was prepared to answer all of my questions. He and Peter (the finance guy) made the deal work so that it met my objectives and was as painless a process as possible. I believe they truly want to provide excellent service. I actually am looking forward to seeing them again in 3 years! More

Great experience with my 1st Lexus purchase!!!! I looked at many Suv's but I'm very happy with my decision to purchase my first Lexus! I absolutely love it! I had a great experience with everyone I looked at many Suv's but I'm very happy with my decision to purchase my first Lexus! I absolutely love it! I had a great experience with everyone that I worked with at Hoffman Lexus!!! Thank you! More

90 K service Service people and the service rep, especially Bob DiNapoli, did an outstanding job. Found some issues I was not aware of and took care of them at a Service people and the service rep, especially Bob DiNapoli, did an outstanding job. Found some issues I was not aware of and took care of them at a very reasonable price. More

97,000. Mi. Service I am very pleased with the way my car was serviced and especially pleased with the way Ms. Pelletier handled everything. She couldn't have been more I am very pleased with the way my car was serviced and especially pleased with the way Ms. Pelletier handled everything. She couldn't have been more responsive and helpful. Whoever did the service also did a great job and the car seems to be much more responsive than ir was prior to the service. More

Very Happy Hoffman Lexus exceeded our expectations in all regard. Our sales agent was diligent in seeing that everything promised was delivered. The financial Hoffman Lexus exceeded our expectations in all regard. Our sales agent was diligent in seeing that everything promised was delivered. The financial agent made the transaction as painless as possible, and the service department put the car in top shape, so when we drove away, we were satisfied customers. Follow up on a couple of minor points a day or so later was prompt and efficient. We turned to Hoffman this time, because the dealership had treated us so well over the past 14 years when we took an earlier Lexus, purchased elsewhere, for servicing when we were in the area. More

Nice, caring, knowledgeable and patience Tom is a fantastic individual. He was very kind to my retired parents throughout their entire car purchasing experience. He took his time with my mot Tom is a fantastic individual. He was very kind to my retired parents throughout their entire car purchasing experience. He took his time with my mother and made her feel comfortable. After years of buying cars, I would probably say Tom is one of the best in the business. Although gentle is not a word generally associated with car salesperson, that adjective best describes his demeanor. I would highly recommend Tom Ryan to anyone. Due to his stellar behavior, my next Lexus will be purchased through him as well. More

Satisfaction Been with Hoffman (Sales & Service) at this location since 1990. I'm HAPPY! Always taken care of as a princess. Will stay at this location and deale Been with Hoffman (Sales & Service) at this location since 1990. I'm HAPPY! Always taken care of as a princess. Will stay at this location and dealership. More

Great service! From the moment I got there everyone was extremely cordial. I don't know anything about cars so everyone was nicely explained to me. Sarah was excel From the moment I got there everyone was extremely cordial. I don't know anything about cars so everyone was nicely explained to me. Sarah was excelente and very patience More

Wonderful The sales person who helped me, Kevin was exceptional. Was not pushy and got me the exact car I wanted. Kevin is very personable and great. The sales person who helped me, Kevin was exceptional. Was not pushy and got me the exact car I wanted. Kevin is very personable and great. More