Hoffman Lexus

Service was fine but the dealership was being renovated You had to wait listening to constant noise and smells I had a headache The dealership should have warned customers so they wouldn’t be tortured for You had to wait listening to constant noise and smells I had a headache The dealership should have warned customers so they wouldn’t be tortured for two hours More

$750 for Hoffman advantage plan up front I get 3 oil change and rotation terrible change and rotation terrible More

Very good service and value I have good experience. great deler I got back again. great deler I got back again. More

I went in for a planned, tire, rotation, and alignment. It was discovered that the brakes were just above minimum, so I had that work done as well. Matt, the service advisor, was exceptionally helpful, and It was discovered that the brakes were just above minimum, so I had that work done as well. Matt, the service advisor, was exceptionally helpful, and I’d highly recommend dealing with he and this dealership. I’ve always gotten great service. More

After researching hybrid vehicles on line we set up an appointment to see th NX. We had an easy and relaxed visit to look at the NX450h., Having never owned a Lexus it was good to know what the car was li appointment to see th NX. We had an easy and relaxed visit to look at the NX450h., Having never owned a Lexus it was good to know what the car was like in person. Lionel Edwards was our sales rep. He was very knowledgeable about the NX and helped with providing information leading to our decision to finance. The car was delivered to us clean and ready to go! More

Excellent service. Friendly and courteous greeting.Service to be done was explained in detail.I recommend Hoffman Lexus very highly. Friendly and courteous greeting.Service to be done was explained in detail.I recommend Hoffman Lexus very highly. More

I purchased a 2007 Lexus from Hoffman and have consistently had all service done there. They are the best in terms of quality of service, respect for the customer and attention to detail. You ne consistently had all service done there. They are the best in terms of quality of service, respect for the customer and attention to detail. You never have to worry about what is happening to your car when it is in their care. To top it off, their valet service is reliable, a real luxury with your vehicle in safe hands, looking like new. Hoffman sets the standard in this region, that's for sure. More

Always professional, courteous, on time, respectfull. Everyone I was in contact with was exceptional including MICKI, and Tech guy Derrick in East Hartford. Everyone I was in contact with was exceptional including MICKI, and Tech guy Derrick in East Hartford. More

The crew at Hoffman Lexus always treats me like I am their most important customer. The work there is exemplary. I never go anywhere else with my RX450. their most important customer. The work there is exemplary. I never go anywhere else with my RX450. More

The appointment was fantastic. They took me on time and gave me an estimate of how long and it was right on time. The work they did was excellent and they even washed the car after They took me on time and gave me an estimate of how long and it was right on time. The work they did was excellent and they even washed the car afterwards. They truly are build on trust. More