
Hoffman Lexus
East Hartford, CT
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Great Sarah Gagnon did a great job in setting everything up. I had got a loaner car and was on my way in a few minutes. Work was done sooner than I expected Sarah Gagnon did a great job in setting everything up. I had got a loaner car and was on my way in a few minutes. Work was done sooner than I expected. More
Hoffman Lexus Service Dept Recent service at Hoffman Lexus met all expectations!From the moment I was greeted by Sarah Gagnon my service tech to the finish everything was perfec Recent service at Hoffman Lexus met all expectations!From the moment I was greeted by Sarah Gagnon my service tech to the finish everything was perfect! More
The staff worked with me. I was very happy with all the people that I talked with last Friday afternoon. Although my appt was on Saturday at 11 , I was not able to drop off t I was very happy with all the people that I talked with last Friday afternoon. Although my appt was on Saturday at 11 , I was not able to drop off the car off at that time. With some suggestions, it worked out nicely that I could bring my car in after 4 on Friday to do the check in so I could keep my Saturday appt. My car was ready when promised. I had a loaner which made everything managable. It was easy and everyone at Hoffman Lexus were professionals and friendly. More
Another Great Experience As always the service at Hoffman Lexus was excellent. We have bought 4 cars in a row from Hoffman Lexus because they make the ownership so easy. The s As always the service at Hoffman Lexus was excellent. We have bought 4 cars in a row from Hoffman Lexus because they make the ownership so easy. The staff is very attentive and provides honest assessments and quick turn-a-rounds. I would highly recommend this dealership to anyone interested in a quality vehicle with worry free maintenance and service. More
160 K Service Appointment I was able to schedule my 160K service and coordinate a loaner car for this Saturday appointment. The vehicle service was completed within the time f I was able to schedule my 160K service and coordinate a loaner car for this Saturday appointment. The vehicle service was completed within the time frame estimated and the personal service by assistant service manager, Bob DeNapoli, was excellent. More
Great A loner for six days. Amazing. Sarah was great. Very friendly and kept me informed. Called every other day to keep me informed. Very helpful. She has A loner for six days. Amazing. Sarah was great. Very friendly and kept me informed. Called every other day to keep me informed. Very helpful. She has been my service consultant several times and I will always ask for her. More
Maintainer first service Good service for pick up vehicle from home and loan vehicle meantime.Vehicle got back as it was espected in time.Good service..Vehicle was washed and Good service for pick up vehicle from home and loan vehicle meantime.Vehicle got back as it was espected in time.Good service..Vehicle was washed and vacuumed thoroughly. More
Great service We were greeted inside and our service rep went over our appointment thoroughly. We waited in their very comfortable lounge area and had a great cup o We were greeted inside and our service rep went over our appointment thoroughly. We waited in their very comfortable lounge area and had a great cup of coffee. Our car was ready when promised, washed and vacuumed. More
Excellent service Rapid service for a problem with fan/motor on heating/ a/c unit. Very fair prices. Great pickup and delivery of loaner car as well. Highly recommend H Rapid service for a problem with fan/motor on heating/ a/c unit. Very fair prices. Great pickup and delivery of loaner car as well. Highly recommend Hoffman for all service. More
My experience Unfortunately, the intermittent problem with my alarm was not solved. However, the service was great. The use of a loaner car was much appreciated. I Unfortunately, the intermittent problem with my alarm was not solved. However, the service was great. The use of a loaner car was much appreciated. I would come back for more work. More