
Hoffman Lexus
East Hartford, CT
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Monica is THE BEST!!!!!! I brought 2 cars into Hoffman for servicing this past week. Monica handled both transactions. She is so warm, professional, thorough and totally exc I brought 2 cars into Hoffman for servicing this past week. Monica handled both transactions. She is so warm, professional, thorough and totally excels at her job. It is because of the superior service that we get from reps like Monica, Bob and Mickey that we continue to not only have our cars serviced but also continue to purchase cars at this dealer. Well done as always Monica. You are the best!!! More
The best ever. They're the best in salesmanship, very friendly yet very professional in services. They are also very helpful and encouraging. I will go back there ag They're the best in salesmanship, very friendly yet very professional in services. They are also very helpful and encouraging. I will go back there again and always recommend them to people. More
Buying or selling Cheapest guys in town and great service !! I have bought many cars at Hoffman and always been satisfied with the sales and service. Waiting room ni Cheapest guys in town and great service !! I have bought many cars at Hoffman and always been satisfied with the sales and service. Waiting room nice and breakfast too. More
Painless Great group of people working here...amazing service . Sarah Gagnon was fabulous and set me up with everyone and everything I needed. Staff all timely Great group of people working here...amazing service . Sarah Gagnon was fabulous and set me up with everyone and everything I needed. Staff all timely courteous friendly. More
The Hoffman team was very pleasant to work with. In particular, the primary Hoffman representative Karan did make the difference. He was very professional and knowledgeable, and he took the time t In particular, the primary Hoffman representative Karan did make the difference. He was very professional and knowledgeable, and he took the time to explain the various options/packages and pricing to help my decision of what to include in my Lexus purchase from Hoffman. More
Feel like family Always very professional, knowledgable sales group, customer service people ready to help. No pressure sales. Will always go back to the Hoffman famil Always very professional, knowledgable sales group, customer service people ready to help. No pressure sales. Will always go back to the Hoffman family of dealers. More
Not a good experience. It took 2 hours for a simple oil change. The recommended services were quoted at an outrageous price, then written up at lower prices when services we It took 2 hours for a simple oil change. The recommended services were quoted at an outrageous price, then written up at lower prices when services were declined. More
Routine service Good customer service, once you can get through on the phone. Scheduled a loaner a few days before which was a must for me. Everything went smoothly Good customer service, once you can get through on the phone. Scheduled a loaner a few days before which was a must for me. Everything went smoothly. Easy in and out. More
Recent Lexus Lease My first lease and Hoffman Lexus made it so convenient. I had a lot of questions and Tom Ryan was a pleasure to deal with. The car is beautiful and is My first lease and Hoffman Lexus made it so convenient. I had a lot of questions and Tom Ryan was a pleasure to deal with. The car is beautiful and is everything I was looking for. More
Lexus car maintenance The service was excellent and I received a follow up e mail. I also received a text message with contact info in case I needed to call to find out abo The service was excellent and I received a follow up e mail. I also received a text message with contact info in case I needed to call to find out about the service progress. More