
Hoffman Lexus
East Hartford, CT
Filter Reviews by Keyword
By Type
Showing 1,617 reviews
10,000 mile service for LX470 Bob was very friendly and great to work with. He handled the service with very well. A true professional. I look forward to working with him again. Bob was very friendly and great to work with. He handled the service with very well. A true professional. I look forward to working with him again. More
2nd Lexus My wife and I just picked up our second Lexus. She wanted the NX SUV and it is beautiful. Tom Ryan was again a pleasure to deal with and Al in the fin My wife and I just picked up our second Lexus. She wanted the NX SUV and it is beautiful. Tom Ryan was again a pleasure to deal with and Al in the finance office was wonderful. They cared about us and our experience. Thank you! More
very satisfied Michael was pleasant, patient and helpful, going over options we were interested in. I am a man of few words, and feel like a minimum number of words Michael was pleasant, patient and helpful, going over options we were interested in. I am a man of few words, and feel like a minimum number of words is like a teacher telling me how long a paper I need to write. More
Service Call Good service. Good polite and professional interaction. I waited a little longer than I would have thought when I first dropped off the car to see a r Good service. Good polite and professional interaction. I waited a little longer than I would have thought when I first dropped off the car to see a representative. More
What a great experience buying a car This was hands down the best experience with buying a car. I was treated with respect and made to feel very comfortable. I have piece of mind knowing This was hands down the best experience with buying a car. I was treated with respect and made to feel very comfortable. I have piece of mind knowing I have an A-1 team of professionals to handle my auto needs. Matt was kind, friendly and willing to assist with any of my questions. When it came to financing Peter was an amazing asset to the car buying process! This guy knows his stuff and made the experience hands down the best ever. Many "props" to these guys. Thank you and look forward to working with you again. Jill N. More
Routine service- amazing customer service Always s very pleasant experience!! Monika is so professional and just pleasant to work with! It's because of the service department that I always cho Always s very pleasant experience!! Monika is so professional and just pleasant to work with! It's because of the service department that I always choose to purchase a Hoffman Lexus vehicle!!! More
Tom Ryan is #1 I just purchased my 3rd Lexus from Tom Ryan. How many car sales people do you know that sell you a car, sell you another six years later and are still I just purchased my 3rd Lexus from Tom Ryan. How many car sales people do you know that sell you a car, sell you another six years later and are still there when your first car is ready to be traded in and upgraded. I can't say enough about Tom's patience & professionalism. After purchasing three cars from Tom, I really hope he's still there when I'm ready for my next Lexus. He goes the extra mile and just really knows his business. Gone are the days of researching and haggling. There is ZERO stress with Tom. He is responsive, willing, kind, polite and grateful. He even makes sure my kids are happy, customer service that good doesn't happen every day. If you are in the market for a car, you would be doing yourself and your family a disservice if you didn't ask for Tom Ryan! More
oil change at Hoffman Lexus A very nice experience. We rely on Bob Dinapoli to keep our car going and to tell us what we need done. He comes through every time! Your waiti A very nice experience. We rely on Bob Dinapoli to keep our car going and to tell us what we need done. He comes through every time! Your waiting room is so comfortable. More
Service Visit Was treated in a professional manner, updated on service progress, facility was welcoming, everyone I spoke with was friendly and helpful. I apprecia Was treated in a professional manner, updated on service progress, facility was welcoming, everyone I spoke with was friendly and helpful. I appreciated the good and timely service. More
A Quarter Century of Excellence The Hoffman Family has been selling automobiles for a lot longer than a quarter century, but I've been doing business with Hoffman Lexus for 25 years. The Hoffman Family has been selling automobiles for a lot longer than a quarter century, but I've been doing business with Hoffman Lexus for 25 years....since the 1st or 2nd year that the brand has been available in the US. I've driven nothing but a Lexus in that time. There are two equal reasons for that. The unparalleled quality of Lexus automobiles, and, the equally superior quality of the men and women at Hoffman Lexus. They act with integrity, standing behind their product and their deals, in sales and service. Long may they wave. More