
Hoffman Lexus
East Hartford, CT
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REVIEW THEY WERE MOST HELPFUL, ESPECIALLY WITH THE LOANER CAR. ALSO, CALLED MY CELL PHONE TO TELL ME THE SERVICE TECH RECOMMENDED NEW TIRES. VERY PROFESSION THEY WERE MOST HELPFUL, ESPECIALLY WITH THE LOANER CAR. ALSO, CALLED MY CELL PHONE TO TELL ME THE SERVICE TECH RECOMMENDED NEW TIRES. VERY PROFESSIONAL, EXCELLENT! More
Service Apointment I always use Mikki Freeman for my service advisor. She is very attentive to detail and ensures that things are handled correctly the first time. I always use Mikki Freeman for my service advisor. She is very attentive to detail and ensures that things are handled correctly the first time. More
Love Hoffman Lexus I love this dealership! From the first day we bought our Lexus RX, O have been impressed with the knowledge and professionalism of the entire staff.. I love this dealership! From the first day we bought our Lexus RX, O have been impressed with the knowledge and professionalism of the entire staff....courteous, fast and helpful, they aim to please! More
good service Excellent communication via Monica. Hassle-free experience. Just moved to CT 2 wks ago and found you. Understand that you offer pick up and delivery f Excellent communication via Monica. Hassle-free experience. Just moved to CT 2 wks ago and found you. Understand that you offer pick up and delivery for service- excellent More
I purchased a car My sales person Matt was helpful and courteous. We took 2 test drives. The financing process was smooth and we are very happy with the vehicle and t My sales person Matt was helpful and courteous. We took 2 test drives. The financing process was smooth and we are very happy with the vehicle and the employees we dealt with. More
Excellent service I have been a repeat customer of Hoffman Lexus for 20+ years. Bob DiNapoli always provides a quality service experience. One of the main reasons I kee I have been a repeat customer of Hoffman Lexus for 20+ years. Bob DiNapoli always provides a quality service experience. One of the main reasons I keep on coming back is the quality of the sales and service staff. More
Excellent customer service, I was so pleased to go to this dealer , walk in talk to a sales associate which in fact is a friend of mines but no more nor less he treated me like I was so pleased to go to this dealer , walk in talk to a sales associate which in fact is a friend of mines but no more nor less he treated me like any other customer that's shopping for a new or pre owned vehicle, have to say no pressure what so ever I knew what I was looking for and all he ask was were I wanted to be and if I wanted to proceed and within a few hours I got the truck I wanted I was happy he was happy and they did everything in there power to get me the loan even with not so great credit I have to say thank you again mark and Hoffman for making my car buying experience one of the best ever. More
Service for Lexus SUV Bob DiNapoli always provides top notch customer service. He is both engaging and knowledgable. Also, I always appreciate the staff upon entering th Bob DiNapoli always provides top notch customer service. He is both engaging and knowledgable. Also, I always appreciate the staff upon entering the service area and the attentiveness of everyone who touches my vehicle. Lastly, my car service was stellar as well. Thanks and keep up the good work! Joy More
Very friendly and pleasant Service was fine. I do not have anything further to add other that I am pleased with all the past service I have received from Hoffman Lexus. Service was fine. I do not have anything further to add other that I am pleased with all the past service I have received from Hoffman Lexus. More
Creative solution Recently brought my car into Hoffman Lexus for an oil change but also had a throaty sound coming from the exhaust. They found a hole in my exhaust and Recently brought my car into Hoffman Lexus for an oil change but also had a throaty sound coming from the exhaust. They found a hole in my exhaust and rather than go with a full replacement they offered to weld it up solving the issue while saving me money. More