Hoffman Lexus

Recent service Hoffman people are always excellent. Never a disappointment with service. In my many many years of vehicle ownership Bob DeNapoli stands out as the be Hoffman people are always excellent. Never a disappointment with service. In my many many years of vehicle ownership Bob DeNapoli stands out as the best service adviser I have ever dealt with. He is knowledgeable about every aspect of the car and always gets it right. What a pleasure to deal with. Thanks Hoffman for employing a person of his character and ability. More

Unsure No so sure I had good results from my recent service visit. When I placed my call initially to make an appointment, I explained my GPS was going on/ No so sure I had good results from my recent service visit. When I placed my call initially to make an appointment, I explained my GPS was going on/off, it was not yet due for my next service but I need someone to look at this new problem that stared the day before, The representative said that there were many GPS systems that needed to be disconnected and reconnected to the battery to re-boot. Sounded like a easy fix. When I went to my appt, the service intake worker didn't know anything about this and looked up for a recall and said nothing showed up, that it doesn't sound familiar and my call goes thru Canada, Nothing against the service adviser who was very cordial, but really? The car was there over the weekend to be figured out. A new battery was installed which showed up as being needed and I was offered a new GPS for 7,000 or a refurbished for 2,100 neither of which I chose. I did receive a call from a service manager who explained that the system isn't working after their consult. I'm not convinced that I need a new system because it works, then stops and at the same time my radio and air conditioner goes down along with it. I will take it to another repair shop or dealer. So... I don't feel satisfied about my last visit completely More

Checklist I didn't know what type of car I wanted to purchase, but I knew what the car must have in order for me to make those monthly payments with a smile. I didn't know what type of car I wanted to purchase, but I knew what the car must have in order for me to make those monthly payments with a smile. I had my checklist in my hand and all of my requirements were met with ease and a smile. My salesmen took me gently by the hand and led me to just what I was looking for. Financing was a breeze. Peter, the financial wizard, worked those numbers so smoothly, I drove away feeling like Christmas in August. More

Very friendly and professional people to deal with. Excellent and thorough service every time I had to bring my car in for service. Anthony Francis was a pleasure to deal with before and after the sale, Excellent and thorough service every time I had to bring my car in for service. Anthony Francis was a pleasure to deal with before and after the sale, and very helpful with questions on the vehicles electronics and Navigation system. Would highly recommend him to anyone looking to purchase a Lexus. More

Outstanding experience Carlos was the salesman who helped me with my new purchase. He is without a doubt an exceptional person to work with. There was no back and forth nego Carlos was the salesman who helped me with my new purchase. He is without a doubt an exceptional person to work with. There was no back and forth negotiating nonsense he was extremely straight forward and to the point. This is the third new vehicle I have ever purchased and by far the BEST experience I've had in doing so. I highly recommend him and the rest of the staff to those who are looking to purchase a vehicle. Peter was also a huge help in making the finance part of the process quick and easy. More

Very professional and every time when i bring my car for service never left disappointed. I'm with Lexus 4 years. Love to come here and enjoying my time while waiting. and every time when i bring my car for service never left disappointed. I'm with Lexus 4 years. Love to come here and enjoying my time while waiting. They always updates you what's going on with your car. They are the best. More

relaxing and efficient I scheduled this to wait and not borrow a car. I was able to relax in the waiting area, have coffee, catch up on news on the television and then do so I scheduled this to wait and not borrow a car. I was able to relax in the waiting area, have coffee, catch up on news on the television and then do some paper work. They sent me a text in case I had any questions while waiting for the maintenance to be done. The time that that my service representative thought would be the wait was a little less. It was nice to know I could make it in a timely manner to my next meeting. More

Hoffman Lexus is the best I want to thank, Matt Louis and Sebastian Chodulski for assisting me again with my new 2016 ES 350 purchase. I absolutely love my car and without the I want to thank, Matt Louis and Sebastian Chodulski for assisting me again with my new 2016 ES 350 purchase. I absolutely love my car and without the professionalism of these gentlemen it would not be possible. They are a credit to the business and Hoffman Auto group. Thank you for great customer service and support throughout the process. I enjoy speaking and dealing with these gentlemen every time I am at the dealership. Mr. Al Ramos was also a great help the day I picked up my car and he made the process extremely easy and low stress. More