
Hoffman Lexus
East Hartford, CT
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Always a pleasant experience!! Since our very first experience at Hoffman Lexus over 10 years ago,we have been treated like family! Tom Ryan and Al Ramos have always gone above and Since our very first experience at Hoffman Lexus over 10 years ago,we have been treated like family! Tom Ryan and Al Ramos have always gone above and beyond to make sure we were thoroughly satisfied not only with the vehicle but with the overall Hoffman experience-- which is the reason we are and always will be repeat customers!! If you're in the market for a Lexus talk to Tom at Hoffman Lexus! You won't be sorry!! More
Took a new lease out on a 300 Carlos was very easy to work with and I find automobiles very trying. Decision had to be made as to whether to purchase my leased car or lease another Carlos was very easy to work with and I find automobiles very trying. Decision had to be made as to whether to purchase my leased car or lease another. More
Satisfied customer. z Needed loose driver's side window adjustment on my Lexus. Needed help with Bluetooth connection. Service dept personnel were courteous, efficient, Needed loose driver's side window adjustment on my Lexus. Needed help with Bluetooth connection. Service dept personnel were courteous, efficient, and knowledgeable. Received help above and beyond what I expected, plus breakfast and a cleanly washed car. Left happy! More
Excellent Service I decided to wait vs pick up and drop off another vehicle. I needed the 10,000 mile check up. Micki as always gave Excellent Service!. Excellent serv I decided to wait vs pick up and drop off another vehicle. I needed the 10,000 mile check up. Micki as always gave Excellent Service!. Excellent service. More
Amazing service from sales to finance. Sales and finance worked with me in getting the car I wanted. The finance dept. Was able to get the car payments, where i was able to afford a brand n Sales and finance worked with me in getting the car I wanted. The finance dept. Was able to get the car payments, where i was able to afford a brand new car. More
oil change but then other stuff had to be done. just my opinion. that is all. the wait in the beginning for a service rep took a little longer than expected. Plus my husband and I didn't like stand just my opinion. that is all. the wait in the beginning for a service rep took a little longer than expected. Plus my husband and I didn't like standing there. Wish there were seats so we don't just stand there waiting for over 15 mins. More
Overall Great Experience! My experience purchasing a certified used car was very good. Ethan, my sales person, was excellent and I would recommend others to call him when the My experience purchasing a certified used car was very good. Ethan, my sales person, was excellent and I would recommend others to call him when they are looking for a new car. I would recommend the Hoffman Lexus dealership to others and would return to purchase my next vehicle. More
Releasing another Lexus ES350 I started the day at 8:00a.m. for service on my ES350. That experience alone is so comfortable that I never ask for another Auto . I rather wait and r I started the day at 8:00a.m. for service on my ES350. That experience alone is so comfortable that I never ask for another Auto . I rather wait and relax. Well a asked to see Walter because I usually stop to say hello when I go for service. Well before I left that day, I had a new release on a new ES350. Walter and Karan were so helpful explaining the new 3 month forward offer. I actually left that day with a new LEXUS 2016 at $25 less per month. This is the 5th Lexus I obtained from Hoffman LEXUS. I can truly say that Walter, Karan and Ramos are very trustful people. I must put Walter at the top of my list at Hoffman. I left that day without even thinking about a release. I'm very happy and satisfied with your personnel. Sincerely, Dom Lombari. More
replace window actuator Very professional staff. Work was done while I waited. The waiting area was very clean and comfortable. Happy to continue to have my vechicle services Very professional staff. Work was done while I waited. The waiting area was very clean and comfortable. Happy to continue to have my vechicle services at Hoffman Lexus. More
Excellent customer experience The entire Hoffman Lexus team was friendly, easy to work with and respectful throughout the buying process. We were treated well and we would not hesi The entire Hoffman Lexus team was friendly, easy to work with and respectful throughout the buying process. We were treated well and we would not hesitate to drive the distance (35 miles) again. Thank you! More