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Hoffman Lexus
East Hartford, CT
1,617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,617 reviews
September 13, 2016
Satisfied customer My visit for service was great. I'm a very satisfied customer. I would definitely recommend family and friends. great sevice and friendly team . FIV My visit for service was great. I'm a very satisfied customer. I would definitely recommend family and friends. great sevice and friendly team . FIVE. More
by asutton1967
Verified CustomerEmployees Worked With
Al Ramos, Mike Harris, Foy Woody Hammonds
September 13, 2016
Great Experience I purchased a 2016 Lexus AWD is300 from Hoffman Lexus and was very satisfied! My salesman was Michael Ionescu. He was very informative. Michael showe I purchased a 2016 Lexus AWD is300 from Hoffman Lexus and was very satisfied! My salesman was Michael Ionescu. He was very informative. Michael showed and explained all the features of the car and help set up my Lexus Enform account. He was not pushy and was very accomodating andanswered all my questions and concerns. I would graciously refer Michael to anyone that I know that is looking to purchase a Lexus... Sincerely, Thomas Dell More
by Italia2245
Employees Worked With
Al Ramos, Mike Ionescu
September 13, 2016
Oil change I had a very good experience. Only question, I was told he applied a $30coupon to my charges. I do not see it on the statement. Thanks for checkin I had a very good experience. Only question, I was told he applied a $30coupon to my charges. I do not see it on the statement. Thanks for checking. More
by JOANMURPHY33
Employees Worked With
Bob DiNapoli
September 12, 2016
20,000 mile service I was surprised that the service was completed within the time frame given when I booked the appointment. Derrick helped me with my phone connection/ I was surprised that the service was completed within the time frame given when I booked the appointment. Derrick helped me with my phone connection/Bluetooth. I have never liked the way bluetooth works in the NX, my bluetooth in my Toyota is much more advanced. More
by Linter
Employees Worked With
Derrick, Lindsay Fenton
September 12, 2016
1st time servicing used vehicle Vehicle was done in time given, fed me breakfast, worked while I waited, scheduled me for a learn the vehicle session, I look forward to working with Vehicle was done in time given, fed me breakfast, worked while I waited, scheduled me for a learn the vehicle session, I look forward to working with Bob again for my next service. More
by SHERI_BATES
Employees Worked With
Bob DiNapoli
September 12, 2016
Caitlyn was great. So was kevin I had quite a few things going on with my car. They allowed me to leave my car there an extra day and keep the loaner car which was great. Parts cam I had quite a few things going on with my car. They allowed me to leave my car there an extra day and keep the loaner car which was great. Parts came in within a day. More
by drcattini
Employees Worked With
I think it was Kevin warriner. He was African American and sweet. Caitlin was who I worked with. She was great, Kevin Warriner
September 12, 2016
Success - You've talked me out of buying a new care from you Your service center has successfully convinced me not to buy another Lexus product from Hoffman. Too many recommendations for expensive repairs tha Your service center has successfully convinced me not to buy another Lexus product from Hoffman. Too many recommendations for expensive repairs that independent mechanics do not agree with. Have a nice day. More
by ARLEX
Employees Worked With
Monica Pelletier
September 12, 2016
Breaks needed Wonderful personalized service. Bob was very helpful and insightful. I came in to have the breaks serviced. I was quickly setup with a loaner for the Wonderful personalized service. Bob was very helpful and insightful. I came in to have the breaks serviced. I was quickly setup with a loaner for the day and I was off to work within no time. The service at Hoffman is amazing. More
by Happydriver
Employees Worked With
Bob DiNapoli
September 10, 2016
Best experience! Thank you guys!! I had a very stressful past few weeks but as soon as I walked into the dealership and met Tom was the first time I felt at ease. Not only was I taken I had a very stressful past few weeks but as soon as I walked into the dealership and met Tom was the first time I felt at ease. Not only was I taken care of very professionally, I also felt as I was taken care of as if I were a family member of his. He was amazing!! Very honest and helped me find my perfect car!! Peter was also great when dealing with the paperwork and getting everything done at its best! My boyfriend and I have never felt so comfortable in a dealership, even just waiting in there extremely cozy lounge where we were offered a variety of snacks and drinks while relaxing on their comfortable couches watching tv. Overall great experience! Thank you guys so much, and I couldn't be any happier with my car!! More
by ERICAGIUL
Employees Worked With
Sebastian Chodulski, Peter Quagliaroli, Tom Ryan
September 09, 2016
I love my 4runner Excellent service. I am very pleased with my recent experience at Hoffman Lexus. Everyone I worked with was courteous and very helpful! I would rec Excellent service. I am very pleased with my recent experience at Hoffman Lexus. Everyone I worked with was courteous and very helpful! I would recommend this dealership. More
by CGOODIN16
Employees Worked With
Derek Sulliman, Sebastian Chodulski, Peter Quagliaroli, Tom Ryan
