
Hoffman Lexus
East Hartford, CT
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Great new car purchase buying experience. Everything from sales to delivery went very smooth. Mark and Al were very thorough and spent the needed time to make sure we understand the offer. Everything from sales to delivery went very smooth. Mark and Al were very thorough and spent the needed time to make sure we understand the offer. More
Certified Lexus I needed my water pump replaced. My vehicle is Certified. Dropped off vehicle in the morning. Got a service loaner for the day. Picked up my vehicle i I needed my water pump replaced. My vehicle is Certified. Dropped off vehicle in the morning. Got a service loaner for the day. Picked up my vehicle in the afternoon at no cost to me. Service was excellent!!! More
Excellent I love my car. The salesman are the best specially Kevin his the best of the best. Thanks Kevin. My Lexus IS beautiful. Have a lot of power is smooth I love my car. The salesman are the best specially Kevin his the best of the best. Thanks Kevin. My Lexus IS beautiful. Have a lot of power is smooth. It's everything that I want. More
Great Experience!!!! Professional, courteous, great price on vehicle. Try them!!!! I purchased a new Vehicle. They were willing to work with me and got me in the vehicle i Professional, courteous, great price on vehicle. Try them!!!! I purchased a new Vehicle. They were willing to work with me and got me in the vehicle in 3 days. Sweet!! More
Members of your employees worked as a team. I want to thank Walter for his time and I had a premonition that he had a Subaru Crosstrex which I bought immediately. Walter was quite professional I want to thank Walter for his time and I had a premonition that he had a Subaru Crosstrex which I bought immediately. Walter was quite professional and very personable.It was fate. Karan did the test drive with me and I enjoyed my conversation with him and he was most knowledgeable. Al Ramos did the finance end of it and he was so very helpful. All three men worked well as a team. I love my Subaru Crosstrex. I am so glad I met them all. More
My new Lexus Fast, quick and right to the point. Salesman showed us three cars of our choice. He was well informed and experienced Good sense of humor as well Fast, quick and right to the point. Salesman showed us three cars of our choice. He was well informed and experienced Good sense of humor as well. More
142K service Greeted immediately by service rep. Bob acknowledged me soon after, brought me into his office, took down all the info, offered me breakfast, which I Greeted immediately by service rep. Bob acknowledged me soon after, brought me into his office, took down all the info, offered me breakfast, which I accepted and with an hour and 20 mins I was on my way; service completed, car washed and a happy customer. Thanks Bob, thanks Hoffman. More
Repair Service Monica Pelletier is an asset to your company.I have had an issue in the past with the service dept. not performing repairs they should have and Monica Monica Pelletier is an asset to your company.I have had an issue in the past with the service dept. not performing repairs they should have and Monica and the service manager made right by it. I continue to bring my car there for repairs however if Monica weren't there I don't know that I would. More
Awesome I have always had an awesome experience with Hoffman Service Department. Monica Pelletier helped me during my latest visit. She was very friendly, p I have always had an awesome experience with Hoffman Service Department. Monica Pelletier helped me during my latest visit. She was very friendly, professional and knowledgeable. She contacted the service tech to take a test drive with me to assist in locating the exact problem my car was having. My experience was as expected - comfortable and completed in the time frame Monica advised. More
Efficient and friendly service experience The service team is always prompt, efficient and friendly. They go out of their way to find ways to help us with our service questions - even if it me The service team is always prompt, efficient and friendly. They go out of their way to find ways to help us with our service questions - even if it means diagnosing work done by other repair organizations. More