Hoffman Lexus
East Hartford, CT
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Roy Angus’ service was subpar at best. He did not seem to want to help or communicate effectively. Not the service you’d expect from Lexus service. He did not seem to want to help or communicate effectively. Not the service you’d expect from Lexus service. More
When I arrived at Hoffman Lexus for service Sarah Gagnon, service advisor noted that my reservation had not been communicated. She was extremely patient and accommodating and scheduled my car in for Gagnon, service advisor noted that my reservation had not been communicated. She was extremely patient and accommodating and scheduled my car in for service. Sarah listened to my concerns and clearly outlined these to the service technician. I found Sarah to be highly professional and Hoffman Lexus to provide excellent service. I certainly would recommend them. More
Mike Fitzgerald if I don’t talk to Mike I would of walk away from this car I am going to buy now Mikes a real car guy hard find these days everyone was very friendly and helpful away from this car I am going to buy now Mikes a real car guy hard find these days everyone was very friendly and helpful More
This dealership went above and beyond our expectations for our recent service visit. Monica was a pleasure to work with on providing a loaner car and arranging for the technology expert to connect our pho for our recent service visit. Monica was a pleasure to work with on providing a loaner car and arranging for the technology expert to connect our phones to the Lexus app. More
Roy was very professional in getting my safety recall updated in a great timely manner instead of taking a loaner vehicle. The waiting area was comfortable, and having an array of hot beverages plus list updated in a great timely manner instead of taking a loaner vehicle. The waiting area was comfortable, and having an array of hot beverages plus listening to tv or surf on the phone. Roy and the Lexus team had addressed any issues I had with my Lexus. Thank you. More
Hoffman Lexus is the best dealership. I have been a customer for 17 years and have never been disappointed with their staff or workmanship. They are number 1 in my book. I have been a customer for 17 years and have never been disappointed with their staff or workmanship. They are number 1 in my book. More