Hoffman Lexus

First Lexus Purchase I have been a very happy driver of Volvos for the last 25 years and decided to look at the Lexus RX350. The overall experience was very positive. Th I have been a very happy driver of Volvos for the last 25 years and decided to look at the Lexus RX350. The overall experience was very positive. The first day I entered the dealership it was very busy, so it took some time for someone to get to me, but it was all good. Very professional attitudes all around. It all felt familiar even though I had not been there previously. The emphasis was not only on the current transaction but on how the dealership would make it easy to get the car serviced. A+ More

Excellent service The service provided by Hoffman Lexus was truly excellent. The appointment process was seamless and my vehicle repairs were undertaken immediately up The service provided by Hoffman Lexus was truly excellent. The appointment process was seamless and my vehicle repairs were undertaken immediately upon arrival. The staff was very friendly and helpful.. More

Pleasant Experience Had to wait a bit, but all in all, service experience was good. Gave me an estimate of cost of each item they recommended needed to be performed on my Had to wait a bit, but all in all, service experience was good. Gave me an estimate of cost of each item they recommended needed to be performed on my vehicle. I picked what items were a priority & everything was done to my satisfaction. More

Lexus 2017 NX200t Smooth as silk, experience and vehicle! First Lexus (or any Toyota brand), first Hoffman purchase and it was flawless from the start to driving off the lot. Dealt with Tom Ryan who was both First Lexus (or any Toyota brand), first Hoffman purchase and it was flawless from the start to driving off the lot. Dealt with Tom Ryan who was both responsive to all pre-purchase inquiries and tailored the transaction to my needs.....now, whether I actually "needed" a 2017 Lexus is an entirely different story :-) Looking forward to driving it!! More

Great job , done timely and efficiently. Micki Freeman was friendly and efficient and helped me get in and out quickly. Loaner car made it very easy for me to s , done timely and efficiently. Micki Freeman was friendly and efficient and helped me get in and out quickly. Loaner car made it very easy for me to stay on schedule for the day. Thank you More

Excellent Service Recently purchased a 2013 RX 350 and needed a spare key. Everyone was friendly and professional and the process ran smoothly. (Unlike using this rev Recently purchased a 2013 RX 350 and needed a spare key. Everyone was friendly and professional and the process ran smoothly. (Unlike using this review app!) Very happy with the experience. More

Friendly Long time family customers returned for another purchase. Pleasure working with Bob, Tom, and Sebastian. Love the car so far and would definitely reco Long time family customers returned for another purchase. Pleasure working with Bob, Tom, and Sebastian. Love the car so far and would definitely recommend Lexus to friends if they are looking. More

Charge fairly, dealer workmanship as expected They charge a little over $100 for an oil change and full inspection. Meanwhile new country Mercedes charged $500 for the same exact service! Frien They charge a little over $100 for an oil change and full inspection. Meanwhile new country Mercedes charged $500 for the same exact service! Friendly and good all around service. More

Bad gas Helped out of stater who got bad gas over the holidays. Could have taken advantage of my situation. Was honest, and very professional. Kept me posted Helped out of stater who got bad gas over the holidays. Could have taken advantage of my situation. Was honest, and very professional. Kept me posted each step of the way and stored car for several days until I could return for pick up. More

Jocelyn Vincent!!!! This young lady defies the definition of what "Amazing Customer Service" means. She would go above and beyond to make your service experience to be sm This young lady defies the definition of what "Amazing Customer Service" means. She would go above and beyond to make your service experience to be smooth, pleasurable and efficiently. She is the epitome of what Hoffman stands for, Therefore, they are very lucky to have her. More