Hoffman Lexus

Best service ever!!! I've been coming to Hoffman Lexus for nearly 15 years now. The service here is second to none. From day one I have been dealing exclusively with Bob D I've been coming to Hoffman Lexus for nearly 15 years now. The service here is second to none. From day one I have been dealing exclusively with Bob DiNapoli. All I can say is wow! I don't think I could ever leave. I have been treated with nothing but respect from day one and trust him implicitly for all of my automotive needs. More

A loyal Customer I have always found the team at Hoffman Lexus professional. Whether it is sales, finance or service, I rate them the highest in Customer Satisfaction I have always found the team at Hoffman Lexus professional. Whether it is sales, finance or service, I rate them the highest in Customer Satisfaction! For example, On Saturday I reviewed my options for a new Lexus. On Monday, I picked up my new lease. This is my Second Hoffman Lexus and my sixth lease from the network of Hoffman Dealerships. Far none- Lexus stands out for its Customer - centered approach. I highly recommend! More

Excellent We had scheduled appointment at 8 am and our car was taken in on time. We were told that the 5000-mile service would take about 90 minutes, and lo beh We had scheduled appointment at 8 am and our car was taken in on time. We were told that the 5000-mile service would take about 90 minutes, and lo behold, it was completed on time. All requests were addressed. Very pleased. Only one comment - our car was not washed exterior and interior - that was the only surprise since we were used to this service on our previous car. Pleasant staff. More

Great customer seevice Very pleasant staff with quick, efficient service. I am always greeted with a smile and feel welcome. Always a great experience! It's worth the 45 min Very pleasant staff with quick, efficient service. I am always greeted with a smile and feel welcome. Always a great experience! It's worth the 45 minute drive! More

Review of Sales Associate Tom Ryan I had the pleasure of working with Thomas Ryan at the East Hartford Lexus dealership. He was extremely professional, courteous and accommodating. He w I had the pleasure of working with Thomas Ryan at the East Hartford Lexus dealership. He was extremely professional, courteous and accommodating. He was always quick to get back to me whenever I had a question as well as being extremely patient in the process while I chose the correct vehicle for me.. Clearly Tom understands service and that going above and beyond is what makes the difference for the customer. There are a lot of car dealerships to buy from but I will return because of the experience and service I received! More

Service Always friendly, outstanding and pleasant to deal with!!! I have been dealing with this Hoffman dealerships for over 40 years. I have never had a b Always friendly, outstanding and pleasant to deal with!!! I have been dealing with this Hoffman dealerships for over 40 years. I have never had a bad experience!! More

Great Service was great. Service took the same time that was explained when I left the vehicle for service. Nice they washed and vacuumed vehicle. Very m Service was great. Service took the same time that was explained when I left the vehicle for service. Nice they washed and vacuumed vehicle. Very much appreciated. More

The best service is better than no service at any cost My service advisor was very pleasant to converse with, knowledgeable and communicated with me about my concerns regarding the repairs that were comple My service advisor was very pleasant to converse with, knowledgeable and communicated with me about my concerns regarding the repairs that were completed incorrectly by another repair shop other than a Lexus service center; even going the extra when the work was completed by this Lexus Service Center Hoffman. My car drives like the first day drive it in 2005. I am so pleased. More

Happy customer Had a great experience buying this car. Everyone there made us feel welcome and very comfortable. We would definitely recommend Hoffman Lexus and Matt Had a great experience buying this car. Everyone there made us feel welcome and very comfortable. We would definitely recommend Hoffman Lexus and Matt Louis! More

Professionalism A quick note to state that Bob Dinapoli has provided outstanding professionalism, courtesy, expertise and service regarding the maintenance and repair A quick note to state that Bob Dinapoli has provided outstanding professionalism, courtesy, expertise and service regarding the maintenance and repair of my Lexus cars on several occasions throughout the years. Today, a repair was handled flawlessly and efficiently. Bob has totally earned my TRUST and exemplifies the spirit of "Hoffman---Driven by Trust". Sincerely, Mitchell More