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Hoffman Lexus
East Hartford, CT
1,617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,617 reviews
February 13, 2017
excellent experience I received excellent service on my purchase of my new LX. Walter did a great job taking care of me with numbers and Kevin followed thru with bring the I received excellent service on my purchase of my new LX. Walter did a great job taking care of me with numbers and Kevin followed thru with bring the cart to my house and showing me all the toys in the truck!! I can say enough about the way these guys worked my deal and how I was treated. Also, when visiting the service dept. I am always treated professionally by Micky, and taking care of whatever my needs are with my vehicles. Thank you both. Joe and Joan More
by JMALKOON
Verified CustomerEmployees Worked With
Kevin Schoffield, Walter Pethick, Al Ramos
February 13, 2017
Satisfied Customer I had a scheduled appointment for rear lights replacement and thankfully, my car battery died on the spot. Replacement was made and Monica was a plea I had a scheduled appointment for rear lights replacement and thankfully, my car battery died on the spot. Replacement was made and Monica was a pleasant younglady. More
by EM.DAS007
Employees Worked With
Monica Pelletier
February 09, 2017
Service Organized, efficient yet courteous service. Bob Dinapoli gets it right by placing emphasis on customer service excellence time and time again. There Organized, efficient yet courteous service. Bob Dinapoli gets it right by placing emphasis on customer service excellence time and time again. There is nothing missing from his commitment to making the customer the center of their business. Just can't imagine going anywhere else to purchase a vehicle. Bob at Hoffman has been spoiling me and my family for 17 years. Thanks Hoffman for making my experience perfect!! Bob Dinapoli is the reason I stay at Hoffman More
by JANICE.SNYDER
Employees Worked With
Bob DiNapoli
February 08, 2017
I didnt have appointment but was greeted warmly and shown just what I was looking for. Drove away 2 days later in my new car. couldnt be happier and shown just what I was looking for. Drove away 2 days later in my new car. couldnt be happier More
by pckinney
Employees Worked With
Sebastian Chodulski, Anthony Lopez
February 08, 2017
Thanks! Jocelyn was so friendly and wonderful! She made a recommendation on which services I should get for my appointment and she ended up saving me so much Jocelyn was so friendly and wonderful! She made a recommendation on which services I should get for my appointment and she ended up saving me so much time and money. Greatly appreciated. More
by MSANTOS713
Employees Worked With
Jocelyn Vincent
February 07, 2017
Excellent service Jocelyn provided me with excellent customer service! She was super friendly and communicated well with my husband and myself about the work that neede Jocelyn provided me with excellent customer service! She was super friendly and communicated well with my husband and myself about the work that needed to be done. More
by BSARGISIAN
Employees Worked With
Jocelyn Vincent
February 06, 2017
Excellent service! Excellent service. Monica discussed exactly what needed to be fixed and exactly what options were available. What could wait and what shouldn't.. Wor Excellent service. Monica discussed exactly what needed to be fixed and exactly what options were available. What could wait and what shouldn't.. Work was completed faster than time estimated Very happy with the extra attention that they devote to their customers! Monica didn't make me feel rushed, pressured, overwhelmed or intimidated. Very pleasant experience. More
by D-BRENNAN
Employees Worked With
Monica Pelletier
February 06, 2017
Excellent service I didnt have schedule appointment when i called them they accepted my emergency request . I had a gone to office and they had tested my car on tires I didnt have schedule appointment when i called them they accepted my emergency request . I had a gone to office and they had tested my car on tires level which i requested. They completed it very soon. More
by Ln
Employees Worked With
Sarah Gagnon
February 05, 2017
Very Happy!! Last week My husband and I went into Hoffman Lexus with our 2 little girls not knowing what to expect. Reggie Plante put us at ease right away!! He wo Last week My husband and I went into Hoffman Lexus with our 2 little girls not knowing what to expect. Reggie Plante put us at ease right away!! He worked with us, talked with us, explained things with detail, and even made my girls some hot chocolate all with no pressure or haggling! Our financial person also was amazing. We have not one complaint from the moment we walked in to driving out that same day with the car that fit our family! More
by ShellyRT
Employees Worked With
Reggie Plante
February 05, 2017
Recall service at Hoffman Lexus Our reception and service was excellent! The staff at Hoffman are truly experts in hospitality!! I have recommended Hoffman to several of my friends Our reception and service was excellent! The staff at Hoffman are truly experts in hospitality!! I have recommended Hoffman to several of my friends who are contemplating purchasing a new car. More
by bhstom59
Employees Worked With
Al Ramos, Tom Ryan, Jocelyn Vincent
