Hoffman Lexus

Terrific! Jocelyn kept me updated on car status. She was friendly, courteous and professional! A+ Highly recommend! Outstanding service! I would do business Jocelyn kept me updated on car status. She was friendly, courteous and professional! A+ Highly recommend! Outstanding service! I would do business here again. Thank you. More

My experience at Hoffman Lexus To whom it may concern: My experience at Hoffman Lexus was wonderful and nothing but the best. The greetings was friendly by everyone involved, all To whom it may concern: My experience at Hoffman Lexus was wonderful and nothing but the best. The greetings was friendly by everyone involved, all my questions were answered promptly, and the negotiation of the price was pleasant. Karan was very knowledge on the vehicle. On the delivery day everything went according with the previous discussion on the phone call, and it was perfect. More

Exelent Service I have not words but Thank You. Very helpful. High quality of courtesy. People were very fruendly. I would be more that likely coming back for service I have not words but Thank You. Very helpful. High quality of courtesy. People were very fruendly. I would be more that likely coming back for service again. More

Excellent customer service Frank Frank followed up right away with my inquiry about a car. Sebastian was helpful & honored the price I saw for the car saving me money. Oren is an exc Frank followed up right away with my inquiry about a car. Sebastian was helpful & honored the price I saw for the car saving me money. Oren is an excellent, professional and sales oerson making sure I was satisfied. And Al in finance knows his numbers, is helpful and a professional . What a team! Thank you. I love my car. More

Excellent service! Smooth process purchasing! Sales man Ethan was great, made the process of buying a car easy! Very informative and made you feel welcome! Finance was easy and went smooth! Sales man Ethan was great, made the process of buying a car easy! Very informative and made you feel welcome! Finance was easy and went smooth! More

ABSOLUTELY THE BEST! Picked up my new vehicle several weeks ago, and can't say enough about Tom Ryan and the team at Hoffman. This is my sixth vehicle working with Tom, h Picked up my new vehicle several weeks ago, and can't say enough about Tom Ryan and the team at Hoffman. This is my sixth vehicle working with Tom, he makes getting into my new vehicles so easy and enjoyable! The service team excels as well, never any issues, and always willing to go the extra mile! Another happy purchase! More

THE BEST !!!!!! I tried to buy from BALIse Lexus but they are crazy!!!!! I live 2.5 miles from them & I went to Hoffman in Conn. 45 miles away!!! YOU CAN'T DO BET I tried to buy from BALIse Lexus but they are crazy!!!!! I live 2.5 miles from them & I went to Hoffman in Conn. 45 miles away!!! YOU CAN'T DO BETTER AT BALISE SALES!!!! More

Happy Driver I couldn't have asked for a better salesman. If you are looking for someone with integrity Foy is your guy. He made the entire car buying process smoo I couldn't have asked for a better salesman. If you are looking for someone with integrity Foy is your guy. He made the entire car buying process smooth and convenient. He is thorough with his work and not afraid to communicate with you every step of the way. He delivered my car in the exact condition I requested. He even contacted me a few days after to make sure everything was good and I satisfied with my purchase. If for looking for a vehicle that you can trust and a salesman focused on servicing you as the customer see Woody at Lexus Hoffman! More

Unexpectedly Amazing I was turned off when going to purchase my vehicle from Hoffman and vowed never to return due to sales manager service. I decided to go for my for ser I was turned off when going to purchase my vehicle from Hoffman and vowed never to return due to sales manager service. I decided to go for my for servicing for the first time and was surprised at the different treatment I received in the service center. Jocelyn was amazing! She was friendly, respectful, and answered any questions I had for her. Due to my interaction with Jocelyn, I have decided that I will retutn and continue to do my servicing at Hoffman. More

part not in stock although service was scheduled Having my car picked up at my work and delivered back there was convenient, however the part that was supposed to be replaced (weather stripping from Having my car picked up at my work and delivered back there was convenient, however the part that was supposed to be replaced (weather stripping from the passengers door) was not in stock. I was told that the part was ordered but the box contained the wrong item. This is getting a bit frustrating as I originally brought the car to Hoffman Lexus myself on Jan. 3rd. At that time the part was ordered, I never got a call saying it was in. I called back myself in the beginning of February to schedule the work and as I mentioned above, the work still was not able to be done. I appreciate that Lexus does try to make servicing convenient for the customers, but I am now beginning for feel inconvenienced. I am hoping that the parts/service department will remember to call this time once the correct part arrives at the shop. More