
Hoffman Lexus
East Hartford, CT
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Service of new car Valet was great, service was on time and very professional and courteous. Service vehiclecwas fresh and clean. Overall great experiences . nice peop Valet was great, service was on time and very professional and courteous. Service vehiclecwas fresh and clean. Overall great experiences . nice people Oh oh oho ob More
The least painless way to service my Lexus When I bring in my 2013 Lexus 450h in for service up to the present, I've been able to relax with my wife in the dealership's waiting area. While the When I bring in my 2013 Lexus 450h in for service up to the present, I've been able to relax with my wife in the dealership's waiting area. While the proper maintenance or repair is adequately being done to my car we're relaxing in the waiting area on comfortable easy chairs reading the newspapers and having refreshments supplied by the dealership. They always ask us if we'd like a breakfast sandwich but we decline since we once tried them and they were awful. My wife loves their coffee/ cappucino machine. In addition their restrooms are kept very clean. My only real complaint is that one of the waiting areas has a television and the other does not. These two areas adjoin each other. We prefer waiting in the room without the television. However, the noise from the television enters our room and we have to deal with listening to dumb & noisy daytime game shows while we're trying to relax and read a newspaper or our book. What I'm trying to say is that the room we're in should be sound proof to reduce the noise emanating from the other room. I'm sure other customers would feel the same way about this annoyance. More
100k mile service Very thorough service center. Have only used Hoffman for service since purchasing vehicle and have never been disappointed. Service Advisors are very Very thorough service center. Have only used Hoffman for service since purchasing vehicle and have never been disappointed. Service Advisors are very professional and helpful to ensure you are aware of your options and make the best decision for your unique situation. More
Another great experience Third purchase from Hoffman. As always nothing but courteous knowledgeable personnel. Tom Ryan, as in the past, was professional making the whole expe Third purchase from Hoffman. As always nothing but courteous knowledgeable personnel. Tom Ryan, as in the past, was professional making the whole experience pleasant. Definitely will come back More
Tire Service I purchased new tires in October and needless to say picked up a screw in my front passenger side tire. It had a slow leak so needed to be repaired. I purchased new tires in October and needless to say picked up a screw in my front passenger side tire. It had a slow leak so needed to be repaired. More
Superb service If you're looking for a great experience with your car purchase, I would highly recommend Hoffman Lexus. The service they offered was superb and met e If you're looking for a great experience with your car purchase, I would highly recommend Hoffman Lexus. The service they offered was superb and met everyone of my expectations. Everyone that met were friendly, professional and courteous. This is by far the best car buying experience I have had. More
Love my Lexus Just leased my third Lexus RX350. The 2017 model truly upps the game. I love to outside sleek, modern design and I especially like how they improved Just leased my third Lexus RX350. The 2017 model truly upps the game. I love to outside sleek, modern design and I especially like how they improved the look of the RX350 from the back. And all the cool new features - WOW. I can now respond to a text via text. open the rear hatch by passing my hand (or elbow if hands are full of stuff) over the logo - talk about convenience! My salesperson, Oren Corridon, was outstanding. He took me through the car step by step until I was comfortable. Oren was so patient with me as I test drove other models, gave me time to think about all the options never pushing me to make a quick decision. Oren Corridon is a experienced, knowledgeable and professional salesperson. Oren is a wonderful addition to an outstanding dealership. Thank you Hoffman Lexus. More
Excellent customer service. Without an appointment the service was excellent, and the price was fair.Everyone of the employees i came in contact was very warm and friendly. Without an appointment the service was excellent, and the price was fair.Everyone of the employees i came in contact was very warm and friendly. More
Excellent Everyone I dealt with was extremely friendly, courteous and helpful. All my questions were answered in great detail, and I was very comfortable driv Everyone I dealt with was extremely friendly, courteous and helpful. All my questions were answered in great detail, and I was very comfortable driving this new car home . Would not hesitate to recommend this dealership. More
Excellent This is my third Lexus Never be disappointed with vehicle or service Always first class. I highly recommend your dealership . Both sales and servic This is my third Lexus Never be disappointed with vehicle or service Always first class. I highly recommend your dealership . Both sales and service are doing a great job. More