
Hoffman Lexus
East Hartford, CT
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Delighted Start to finish HL was prompt, attentive, service completed before estimated time and a comfortable environment while waiting. You know they have the Start to finish HL was prompt, attentive, service completed before estimated time and a comfortable environment while waiting. You know they have the system down pat, couldn't be easier. Thanks Micki. More
Very Pleased but One Request I am very pleased with the professional service but please do not change the settings on my seat; it is aggravating. Bob DiNapoli is such a profe I am very pleased with the professional service but please do not change the settings on my seat; it is aggravating. Bob DiNapoli is such a professional and pleasant employee to deal with. Thanks More
Wonderful Service Brought my 08 es 350 Lexus in for service and to check what's wrong with it. Turned out to be the power steering hose were broken. I was in great hand Brought my 08 es 350 Lexus in for service and to check what's wrong with it. Turned out to be the power steering hose were broken. I was in great hands with Jocelyn. She took great care of me, set me up with a loaner. The experience was great overall...from the waiting area and only waiting one day for my car to be done. I'm big on customer service.. and Jocelyn did a great job with me. More
First Scheduled Maintenance I just received my first scheduled service and minor recall repair on my NX 200t. My consultant was Micki and She and the whole service team were outs I just received my first scheduled service and minor recall repair on my NX 200t. My consultant was Micki and She and the whole service team were outstanding. The work was completed timely and I was in communication with her team the whole time for the ETA on when my vehicle would be ready. Car came back to me washed and vacuumed looking as good as the day I got it. Hoffman's service and customer service are second to none. More
Lexus RX350 Great experience with Ryan and Al at Hoffman Lexus. They were very customer oriented and made the whole process go as smoothly as possible. I would li Great experience with Ryan and Al at Hoffman Lexus. They were very customer oriented and made the whole process go as smoothly as possible. I would like to thank them. More
Great Price, exemplary service. Matt was extremely attentive and considerate in helping us lease our new RX350. He worked very hard to find the vehicle we wanted at a very reasonabl Matt was extremely attentive and considerate in helping us lease our new RX350. He worked very hard to find the vehicle we wanted at a very reasonable price. Sebastian supported his efforts as a good manager should. And Rebecca did a wonderful job in explaining the new technology on the vehicle. More
Woody is the best Woody is a star. He helped me when I came in to buy a new car. I had a part that need to replace and was ordered by the service department 3 times. T Woody is a star. He helped me when I came in to buy a new car. I had a part that need to replace and was ordered by the service department 3 times. The fourth time, Woody took care of it and made sure the part is there before I came for maintainace. More
One Stop Shopping for a Car!!! I was treating with respect from the moment I walked into Hoffman. I met Karan, whom I dealt with before and the reason that I returned to lease a car I was treating with respect from the moment I walked into Hoffman. I met Karan, whom I dealt with before and the reason that I returned to lease a car from Hoffman. He is a gentleman, who assists you in making the right decision, but does not pressure you into anything. In my opinion Karen is the face of Hoffman, you are indeed lucky to have him on your staff, a true asset to your organization. More
Smooth transition My fourth purchase from Hoffman. The staff, as always, was efficient, courteous, and professional. Abneil Velazquez explained the process in detail, My fourth purchase from Hoffman. The staff, as always, was efficient, courteous, and professional. Abneil Velazquez explained the process in detail, negotiated fairly, and I got the vehicle I wanted without the hassle. Al Ramos took me through the financing, and took the time to ensure I understood all of the details. If you're looking for a quality luxury car, I highly recommend checking out Hoffman Lexus. More
Great experience It was a great experience. Oren was respectful, patient, informative as he had knowledge of the cars and the brand. Al was also very informative and h It was a great experience. Oren was respectful, patient, informative as he had knowledge of the cars and the brand. Al was also very informative and he helped me with negotiating my lease agreement. More