
Hoffman Lexus
East Hartford, CT
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The Best! I was in for a regular service appointment and as always, a great experience. Professional, prompt, competent and a pleasure to work with. I highly I was in for a regular service appointment and as always, a great experience. Professional, prompt, competent and a pleasure to work with. I highly recommend Hoffman Lexus! More
It went as planned...(the way it should go) Everything went as planned-Although it was normal maintenance check up, not always are all the issues addressed the way they should be, so I was happ Everything went as planned-Although it was normal maintenance check up, not always are all the issues addressed the way they should be, so I was happy with the overall experience. More
Recall Love this place always a pleasure to go there. Service is always outstanding and workers always pleasant plus very close to my home. Great customer s Love this place always a pleasure to go there. Service is always outstanding and workers always pleasant plus very close to my home. Great customer service and a very clean location More
My experience at this location was excellent My experience was awesome. All the employees were so friendly. The representative that assisted me was great. I definitely will go back for all my car My experience was awesome. All the employees were so friendly. The representative that assisted me was great. I definitely will go back for all my car services. More
Delivered on time, at a reasonable price. Hoffman keeps the I brought my wife's car in for scheduled maintenance. Hoffman did the service promptly and at a reasonable cost. The RX350 now has considerable mileag I brought my wife's car in for scheduled maintenance. Hoffman did the service promptly and at a reasonable cost. The RX350 now has considerable mileage, over 120. It still runs perfectly and looks great. I am proud to use this car.Thank you Hoffman for your efforts. More
Amazing service! Amazing service, I was provided with the best service and given all the information I needed. Staff were friendly and were very helpful with questions Amazing service, I was provided with the best service and given all the information I needed. Staff were friendly and were very helpful with questions. More
Service visit Great communication, explained well everything that needs to be done. Waiting are could be little larger, I had to wait for 90 min, and there was no Great communication, explained well everything that needs to be done. Waiting are could be little larger, I had to wait for 90 min, and there was no seating available, was crowded More
Honest with no pressure! I hate buying a car and walked in thinking that if I get even the slightest feel of the "car salesman" stereo-type I would walk out. Tom Ryan was a s I hate buying a car and walked in thinking that if I get even the slightest feel of the "car salesman" stereo-type I would walk out. Tom Ryan was a straight to the point - honest and accommodating man I would call him a Customer Consultant and Adviser not a salesman. (as I feel it is more appropriate) I had a 350 ES to trade and quite frankly was underwater on the loan and wanted to go to a lease - Tom worked hard with us to keep us in our price point and get us everything we wanted. He will be our go-to guy for future purchases! No xx and painless satisfaction. More
new purchase Karan, our sales person, was extremely patient and helpful in us purchasing a certified Lexus SUV. I would definitely go back to him to purchase a car Karan, our sales person, was extremely patient and helpful in us purchasing a certified Lexus SUV. I would definitely go back to him to purchase a car in the future. More
Lexus GS350F Sports There are dealerships that want to sell you a car to make sales goals and numbers and you have Hoffman who is truly here for their customers and their There are dealerships that want to sell you a car to make sales goals and numbers and you have Hoffman who is truly here for their customers and their satisfaction. I recently purchased a GS350 F Sports from Hoffman and the experience was outstanding. Ethan was very detailed oriented, professional and knowledgeable. Thanks for the experience, looking forward to working you in the future. Brian More