Hoffman Lexus

Found the car of my dreams. From the moment I walked into the dealership, I felt that the staff was especially professional, informative and courteous. The cars really sell them From the moment I walked into the dealership, I felt that the staff was especially professional, informative and courteous. The cars really sell themselves and there is no need for pushy salesmen. Woody was extremely patient and spent hours showing me all the vehicles I wanted to see. After visiting other dealerships I called while on a business trip and the staff prepared the car of my dreams. Today I met Al Ramos who worked with me to seal the deal. I am so happy to have joined the Lexus family. More

30K service Excellent overall service. Monica was very professional, efficient and helpful as always. She is a great listener and noted down all issues with the c Excellent overall service. Monica was very professional, efficient and helpful as always. She is a great listener and noted down all issues with the car and followed up on each one of the issues to my satisfaction. She had my car ready in time as promised and picking it up was also a pleasant experience. The service person who worked on my car did a great job as well and the car felt like it was in the same condition when I first bought it. More

Positive Buying Experience - Repeat Customer Just purchased my 3rd RX from Hoffman since 2004. Not only was Oren Corridon helpful and professional - taking the time we needed to make a decision Just purchased my 3rd RX from Hoffman since 2004. Not only was Oren Corridon helpful and professional - taking the time we needed to make a decision, and of course training me on all of the new car features - Walter Pethick recognized the long term relationship we have had with Hoffman and helped us to reach a mutually agreeable trade-in value and sales price. The financing process was thorough and I felt that Al Ramos did a great job of explaining all of the options available so I was able to make responsible choices. I have had all of my cars serviced here without issue and trust that they will do a great job. More

Difficult Situation Turned Extremely Positive Walter was a pleasure to deal with...Didn't stop until I had a positive experience. I wasn't even close to the end of my lease and was able to upgrade Walter was a pleasure to deal with...Didn't stop until I had a positive experience. I wasn't even close to the end of my lease and was able to upgrade me for a minimal increase in my monthly payment. The outcome was nothing but positive and organized from head to toe. They really did everything possible to keep me happy :) 5 stars here! More

Outstanding experience at Hoffman Lexus!!! Driving 45 minutes out to purchase my vehicle at Hoffman Lexus was the best decision I could've made! Special thanks to Tom Ryan and Peter Quagliaroli Driving 45 minutes out to purchase my vehicle at Hoffman Lexus was the best decision I could've made! Special thanks to Tom Ryan and Peter Quagliaroli for making this dream come true. I'm extremely satisfied with the service received and would highly recommend Hoffman Lexus to anyone. More

professional experience Professional dealership. Have bought or leased 5 cars here. Never any pressure. Sales personnel respect your own ability to select a car and there has Professional dealership. Have bought or leased 5 cars here. Never any pressure. Sales personnel respect your own ability to select a car and there has never been any pressure to buy what they want to sell you. More

Leasing of automobile Salesperson was very professional, friendly and on time. Answered all our questions and provided all the necessary information about the vehicle. It Salesperson was very professional, friendly and on time. Answered all our questions and provided all the necessary information about the vehicle. It made us very comfortable and helped us to make an informed decision More

Great service oil change, snow tire changed to all weather...alignment...used a coupon saved some bucks...updates were given on a regular basis...easy on-line appoi oil change, snow tire changed to all weather...alignment...used a coupon saved some bucks...updates were given on a regular basis...easy on-line appointment More

Looking for reliability, and service Bought our first Lexus in 2002, an ES300, from Hoffman Lexus. Over the next 14 years, we never had a mechanical failure and the the one time we had a Bought our first Lexus in 2002, an ES300, from Hoffman Lexus. Over the next 14 years, we never had a mechanical failure and the the one time we had a mechanical problem, the service department came to our rescue. They stayed late (after closure time) for one and a half hours to ensure that not only We were satisfied, but they knew it was 100% correct. All this attention to detail, at no extra charge. Recently, we purchased a 2015 ES350 and a 2016 RX350, and could not be happier. Woody, our sales specialist, couldn't have been more cordial and accomodating in helping get the vehicles we wanted. Between the Lexus standards of reliability and Hoffman's proven record of service we are assured of another great experience. You might find a lower price somewhere else, but I would bet that your service level will be as well. More

Great personal care Jocelyn in service was great, she has been my agent before, she remembered me, explained things well, offered me breakfast and the team delivered the Jocelyn in service was great, she has been my agent before, she remembered me, explained things well, offered me breakfast and the team delivered the car as promise. It was a pleasant and extremely professional experience More