
Hoffman Lexus
East Hartford, CT
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First time Hoffman Lexus buyer I have to say that my wife and I were very impressed with the excellent level of service at the dealership . Karan Singh provided outstanding knowled I have to say that my wife and I were very impressed with the excellent level of service at the dealership . Karan Singh provided outstanding knowledge about the car and he was very easy to speak with. Very pleasant experience at Hoffman . I did not feel pressured into buying the vehicle. Karan went out of his way to make sure I got the correct inside and outside color.I will be happy to recommend him and the dealership. More
Recent Airbag replacement and other service Very efficient service from the time I dropped off my vehicle until I picked it up. Allowed me to get in and out in no time! Very efficient service from the time I dropped off my vehicle until I picked it up. Allowed me to get in and out in no time! More
Ten Years of Loyalty Since I bought my original Lexus in 2007 I have consistently trusted my car with Hoffman Service . All my experiences were top notch as is the enti Since I bought my original Lexus in 2007 I have consistently trusted my car with Hoffman Service . All my experiences were top notch as is the entire Service and Sales staff. After a recent accident I did not hesitate to return to Hoffman to buy another car. Cannot say enough about the level of service I received when I bought my new vehicle. Walter, Tom & Al made the entire experience for me very pleasant. Hoffman Lexus is fortunate to have employees who truly care about the customer experience. I highly recommend this dealership. Love my new ES350. Also a salute to Monica Pelletier in Service who dealt with me on my last service visit. More
Speedy and efficient is what I experienced when I brought my car in for service, the service person was very thorough in making sure that all my needs were met. He took is what I experienced when I brought my car in for service, the service person was very thorough in making sure that all my needs were met. He took the time to answer any questions I had. Thanks to the service advisor he met all my expectations. Clifford GALLICCHIO Manchester, Ct More
Excellent and easy service I was walked through the process and was explained every step. They called and communicated updates appropriately and really left no reason to worry o I was walked through the process and was explained every step. They called and communicated updates appropriately and really left no reason to worry or question anything. More
service. excellent service, very friendly and efficient. Price of service was great, I used a coupon received in the mail. Loved receiving the text for reminde excellent service, very friendly and efficient. Price of service was great, I used a coupon received in the mail. Loved receiving the text for reminder of scheduled date of service. More
Great Customer Service Jocelyn was extremely courteous and helpful. She made me feel like I was the most important person she was going to meet for the entire day. She is Jocelyn was extremely courteous and helpful. She made me feel like I was the most important person she was going to meet for the entire day. She is an asset to your company. More
Great job Woody was very helpful, he suggest a couple of offers and explain it well. He spoke to his manager and got me an offer where I wanted to be. We went f Woody was very helpful, he suggest a couple of offers and explain it well. He spoke to his manager and got me an offer where I wanted to be. We went for a test drive and explained how everything works. Woody was very helpful and caring. I would refer people to him! More
Simple service No problems. Everything was great. Easy to schedule. Very accommodating. Will be back. Micki is great to deal with. Will definitely recommend to other No problems. Everything was great. Easy to schedule. Very accommodating. Will be back. Micki is great to deal with. Will definitely recommend to others. Thanks again. More
Sales people are great especially Abniel! I put my sales person through a lot over the cross of about a month. I was back and forth about a million times. Abniel was extremely patient and for I put my sales person through a lot over the cross of about a month. I was back and forth about a million times. Abniel was extremely patient and for a car salesman great to work with. Hoffman seems to offer a lot of perks for Lexus customers and I can't wait to utilize some of them! Completely recommend Hoffman especially Abniel and Peter (the finance manager that I worked with). More