Hoffman Lexus

Quality and professional Always a pleasure to have Jocelyn as my advisor. Smart, professional, and honest. Nothing bad to say about that gal. Tell her Ethan says HI Always a pleasure to have Jocelyn as my advisor. Smart, professional, and honest. Nothing bad to say about that gal. Tell her Ethan says HI More

smooth, efficient comfortable settings and professional Monica was top notch as well as all the other attendants at the lounge. Thank you for your personal attention and keep up the good work Monica was top notch as well as all the other attendants at the lounge. Thank you for your personal attention and keep up the good work More

Very good customer service even excellent I would say I rate my service a 10. Good customer service. One of the best. Friendly and helpful in explaining the work that needed to be done. I rate my service a 10. Good customer service. One of the best. Friendly and helpful in explaining the work that needed to be done. More

Good experience as far getting car service Everything was fine and I was treated very nice. When I called to make appointment I was told it would be around $50 but it was $70 but no big deal. Everything was fine and I was treated very nice. When I called to make appointment I was told it would be around $50 but it was $70 but no big deal. More

Monica was great! I arrived for my appointment to address an airbag recall and was immediately met by Monica. I was getting a loaner and my insurance card was not up t I arrived for my appointment to address an airbag recall and was immediately met by Monica. I was getting a loaner and my insurance card was not up to date...no problem. Monica phone the insurance company and got a verbal as I comfortably sat in her office. Got a call mid morning about additional work and approved part of it. Got a call when my car was done. When I returned the loaner my clean car was waiting for me and the bill was exactly what Monica had quoted. More

Great Service Department... convenience and comfort. Hoffman Lexus service seems to try and make the service experience as convenient and comfortable as possible. That's the reason I always take my car Hoffman Lexus service seems to try and make the service experience as convenient and comfortable as possible. That's the reason I always take my car to them instead of my local mechanic... wasn't always that way. But Hoffman will travel to me (about 30 miles) with a loaner car, drive my car back for service, and then drive back to my home with a repaired car. Doesn't get much more convenient than that. BUT... When I can, I like taking my car into their service dept. Very comfortable environment... large reclining chairs, wifi, tv, newspapers/magazines, snacks, drinks, friendly service people. AND, if its an early morning appt, they buy me breakfast! My local mechanic never did that! And, oh yeah, my car has been serviced well every time. More

an A+ dealer and service provider My husband and I have been loyal Lexus owners for many years. From excellent service, accommodating our busy calendars, to providing a loaner when nee My husband and I have been loyal Lexus owners for many years. From excellent service, accommodating our busy calendars, to providing a loaner when needed, to answering an emergency question over the phone , or programming and syncing my cell phone -- all delivered with a smile and with knowledge!. More

Great Experience Matt Louis was easy to work with and addressed all my needs promptly and perfectly - Great Experience all the way around and I would certainly recomme Matt Louis was easy to work with and addressed all my needs promptly and perfectly - Great Experience all the way around and I would certainly recommend. More

Professional and efficient This is now my third Lexus I have purchased here. Employees are friendly, professional, and always willing to accommodate my unpredictable work schedu This is now my third Lexus I have purchased here. Employees are friendly, professional, and always willing to accommodate my unpredictable work schedule. Would highly recommend to anyone looking to purchase or lease a Lexus. More

Car lease Ryan was very helpful to me. He made the process seamless and I appreciated all his help .we did most of the process over the phone which worked wel Ryan was very helpful to me. He made the process seamless and I appreciated all his help .we did most of the process over the phone which worked well with my schedule More