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Hoffman Lexus
East Hartford, CT
1,617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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April 28, 2017
Great service Woody and Al were a great team. I came back to buy my new car at this dealership largely because of the great service from Woody Hammond in a prev Woody and Al were a great team. I came back to buy my new car at this dealership largely because of the great service from Woody Hammond in a previous trade -in. The service this time was just as excellent. Al Ramos also exerted great patience and skills in getting me the interest rate I sought. More
by emeagwali
Verified CustomerEmployees Worked With
Al Ramos, Foy Woody Hammonds
April 28, 2017
Fourth car and counting This is the fourth Lexus I have purchased from Hoffman Lexus. The service department is very accommodating offering snacks, coffee and even loaner ca This is the fourth Lexus I have purchased from Hoffman Lexus. The service department is very accommodating offering snacks, coffee and even loaner cars. My car is returned washed and sparkling. More
by LORIMCORAH
Employees Worked With
Sarah Gagnon
April 28, 2017
Buyout of leased car Very efficient and helpful sales force. Returned my car to me spic and span -- except for having disabled the parking feature. I called and got inst Very efficient and helpful sales force. Returned my car to me spic and span -- except for having disabled the parking feature. I called and got instructions on re-activating (I hope). More
by RIBICOFF
Employees Worked With
Sebastian Chodulski, Ryan Mendez, Al Ramos
April 27, 2017
Just awesome! Awesome customer service! Awesome car! There is absolutely no reason to go anywhere else for a car! We highly recommend Hoffman Lexus and our sales Awesome customer service! Awesome car! There is absolutely no reason to go anywhere else for a car! We highly recommend Hoffman Lexus and our salesman Tom Ryan More
by sharonneubieser
Employees Worked With
Sebastian Chodulski, Al Ramos, Tom Ryan
April 27, 2017
Excellent! Service is always A+ I appreciate that they take the time to clean my car after service - it really makes you feel extra special! Thanks! Service is always A+ I appreciate that they take the time to clean my car after service - it really makes you feel extra special! Thanks! More
by mboucher0
Employees Worked With
Matthew Salimando
April 27, 2017
My Hoffman Experiences My ES 350 is my 3rd Lexus that I purchased all of which are from Hoffman Lexus. During my tenure with these cars the first car was hit by a truck what My ES 350 is my 3rd Lexus that I purchased all of which are from Hoffman Lexus. During my tenure with these cars the first car was hit by a truck what it was parked in a parking lot and was undrivable. More
by PSM0
Employees Worked With
Micki Freeman
April 27, 2017
In for my Takata airbag Very good under difficult circumstances as I do not get my car serviced at Hoffman. The location is horrible and I have had nothing but wretched resul Very good under difficult circumstances as I do not get my car serviced at Hoffman. The location is horrible and I have had nothing but wretched results getting my past Lexus cars serviced at dealers in CT. (In fairness to Hoffman, I have never had this car serviced there). Sarah the service coordinator was more than pleasant and professional, however. More
by FORTRESSTRUST
Employees Worked With
Sarah Gagnon
April 27, 2017
Customer service was good The customer service was good and the work was done good. I'll recommend this center. They will arrange for a ride if you are dropping of the vehicl The customer service was good and the work was done good. I'll recommend this center. They will arrange for a ride if you are dropping of the vehicle. More
by Goms Anga
Employees Worked With
Monica Pelletier
April 26, 2017
Always consistent! From initial phone call booking appointment to paying the bill, Bob Dinapoli continues to demonstrate professionalism and willingness to accommodate o From initial phone call booking appointment to paying the bill, Bob Dinapoli continues to demonstrate professionalism and willingness to accommodate our needs. The service department is represented well by Bob and the rest of staff. If he is unavailable, Micky and Monica are there to sweep in! Kevin continues to anticipate needs and be a terrific first point of contact when one drives in!! More
by Yaylexus3
Employees Worked With
Bob DiNapoli, Kevin Green
April 25, 2017
Consistent Quality Service at Hoffman Lexus is always a quality experience. Friendly, prompt greeting followed by a personalized one on one with a service advisor. I've Service at Hoffman Lexus is always a quality experience. Friendly, prompt greeting followed by a personalized one on one with a service advisor. I've been dealing with Bob DiNapoli for many years and numerous Lexus vehicles. He is one of the primary reasons for my loyalty to this dealership. More
by Dave2016
Employees Worked With
Bob DiNapoli
