
Hoffman Lexus
East Hartford, CT
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Excellent Service My wife and I recently leased a new 2017 RX 45h from Hoffman Lexus. We previously had leased a 2015 RX 450h. this is now our 4th Lexus. We were tre My wife and I recently leased a new 2017 RX 45h from Hoffman Lexus. We previously had leased a 2015 RX 450h. this is now our 4th Lexus. We were treated with efficiency and respect by the Sales Associate, Karan Singh, and Peter Quagliaroli in the Business Office. We are pleased with our new Lexus! Bill Ward More
Sales staff were excellent The sales staff was very knowledgeable, professional, courteous and professional. It was a pleasure to do business with Hoffman.I look forward to havi The sales staff was very knowledgeable, professional, courteous and professional. It was a pleasure to do business with Hoffman.I look forward to having my car serviced at Hoffman. More
Excellent service and on time as promised. Bob DiNapoli provided excellent service and updates on my service visit. He asked my questions. I was in for the airbag recall but also requested an o Bob DiNapoli provided excellent service and updates on my service visit. He asked my questions. I was in for the airbag recall but also requested an oil change and tire rotation and balance. Everything was done properly and on the promised time. The loaner provided was great, it gave me a chance to test drive a new ES350. I have purchase 3 Lexus from Hoffman and have never been disappointed. More
micky freeman was awesome!!!! to deal with . everything from the moment I arrived to when I left . I will be back because of micky freeman was awesome!!!! to deal with . everything from the moment I arrived to when I left . I will be back because of micky freeman More
Service was great fix the airbag and wash the car girl was e Girl named Sarah was excellent and very friendly Carlo loner was available while they worked on my car to update the airbag problem washed my car did Girl named Sarah was excellent and very friendly Carlo loner was available while they worked on my car to update the airbag problem washed my car did a great job look like a new car I appreciate it that thank you very much More
Lexus Expirience Very professional and respectful people. Always provide great service without any problems. I've been with Lexus since 2001 and never had any problems Very professional and respectful people. Always provide great service without any problems. I've been with Lexus since 2001 and never had any problems with the service. More
Great Customer Service After my car was serviced it was brought over to the body shop to be detailed and scratches to be buffed out. When I went to pick up the car the car w After my car was serviced it was brought over to the body shop to be detailed and scratches to be buffed out. When I went to pick up the car the car was serviced and detailed but the scratches were not buffed out by the body shop. Kevin went above and beyond to care of the issue and stayed late to accommodate this. More
Monica is the best!! Great service again at Hoffman. Monica Pelletier is an outstanding employee. Friendly, Professional, Courteous and Knowledgeable. Always a pleasure d Great service again at Hoffman. Monica Pelletier is an outstanding employee. Friendly, Professional, Courteous and Knowledgeable. Always a pleasure doing business with Monica! Will always return with Employees like that. More
Satisfied Customer Went in for Airbag recall and also did Oil Change. Excellent service. Had a Loaner for a few hours. Wanted to do a Tire Rotation but it was too expens Went in for Airbag recall and also did Oil Change. Excellent service. Had a Loaner for a few hours. Wanted to do a Tire Rotation but it was too expensive. Other than that, great experience. They provided estimate for additional work but were not pushy about it; they were more professional. My loaner was an SUV; I may upgrade from my Sedan soon. More
Professional My visit was easy to schedule, professionally handled and all of my questions were answered. Additionally, due to the upcoming replacement of my tires My visit was easy to schedule, professionally handled and all of my questions were answered. Additionally, due to the upcoming replacement of my tires the technician opted not to due an alignment which impressed me. More