
Hoffman Lexus
East Hartford, CT
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New Lease A huge thank you to Tom and everyone at Lexus Hoffman for making this process so easy! I could not be happier with my beautiful new car and so thankfu A huge thank you to Tom and everyone at Lexus Hoffman for making this process so easy! I could not be happier with my beautiful new car and so thankful for the team at the Lexus Hartford dealership. Again, thank you Tom for such a wonderful experience. More
Super Service Breakfast,coffee,recliners,loaner,car detailed and gas tank filled.Best trip to garage ever. Monica was friendly and helpful. Hoping for another recal Breakfast,coffee,recliners,loaner,car detailed and gas tank filled.Best trip to garage ever. Monica was friendly and helpful. Hoping for another recall soon!😁 More
Great service by great staff Appointment scheduled on line. Arrived on time and was met immediately by staff who were prepared to handle my service. Received interim status update Appointment scheduled on line. Arrived on time and was met immediately by staff who were prepared to handle my service. Received interim status update with recommendations for additional service if desired. No pressure. My vehicle was ready when promised. More
Great Customer service by Jocelyn Vincent Jocelyn was very friendly and informative. She gave great customer service, Lexus should be honored to have such a great individual on the team. Keep Jocelyn was very friendly and informative. She gave great customer service, Lexus should be honored to have such a great individual on the team. Keep up the great work Jocelyn More
Everyone was very friendly and helpful. This is the 2nd time I have purchased a pre-owned certified Lexus for the Hoffman dealership. I believe that I was treated fairly. I was happy with my This is the 2nd time I have purchased a pre-owned certified Lexus for the Hoffman dealership. I believe that I was treated fairly. I was happy with my previous Lexus ES 330. Now I will be enjoying my Lexus RX 350. I like the fact that purchasing a certified pre-owned vehicle with all the warrantee's, makes it feel like a new car. Thank you all your help with this purchase, for this was my first purchase on my own. More
Satisfied customer Very satisfied with the customer service. It's always a pleasure to see my salesman. Mr. Hammond always making sure his customer is satisfied. I've c Very satisfied with the customer service. It's always a pleasure to see my salesman. Mr. Hammond always making sure his customer is satisfied. I've continued to enjoy the service from hoffman. Everyone is so friendly. A special shout out to the receptionIst on duty. Always making it a pleasant environment. More
Car serviced Jocelyn took pictures of the peeling paint on my car contacted the sales person in New Jersey that I purchased the car from and started the process f Jocelyn took pictures of the peeling paint on my car contacted the sales person in New Jersey that I purchased the car from and started the process for me getting my front bumper repainted thanks again joclyn. More
Excellent!! I recently purchased a new vehicle from Hoffman, my salesman Karan Singh went out of his way to satisfy me, he even came in on his day off, so I would I recently purchased a new vehicle from Hoffman, my salesman Karan Singh went out of his way to satisfy me, he even came in on his day off, so I wouldn't be inconvenienced. More
Excellent customer service Hoffman Lexus provided with Lexus Loaner service. I had a great experience to use Lexus ES 350 2016 model for 3 days while my car had been fixed. I Hoffman Lexus provided with Lexus Loaner service. I had a great experience to use Lexus ES 350 2016 model for 3 days while my car had been fixed. I recommend Hoffman Lexus in CT! They are the best in CT. More
RX 350 5,000 Mile Excellent service. Amicable staff. Pleasant waiting area.Enjoyed the breakfast sandwich, WiFi, newspaper, television. My service tech was very thoroug Excellent service. Amicable staff. Pleasant waiting area.Enjoyed the breakfast sandwich, WiFi, newspaper, television. My service tech was very thorough in her response to a question or two I had about my vehicle. I especially appreciated that she recognized me having said "We've worked together before, haven't we?". (My wife has an ES 350). More