
Hoffman Lexus
East Hartford, CT
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Great Experience Jocelyn is an outstanding customer service representative; she is professional, friendly and pays attention to detail. I brought the car around 11: Jocelyn is an outstanding customer service representative; she is professional, friendly and pays attention to detail. I brought the car around 11:00 and got it back by 1:00 as asked. More
Very happy with car and overall experience Tom Ryan was terrific. He listened and wanted to know what I needed and wanted in a car. I now have the perfect car which suits me. If buying a c Tom Ryan was terrific. He listened and wanted to know what I needed and wanted in a car. I now have the perfect car which suits me. If buying a car, at this stage of my life, is stressful, not true with Tom. He was patient and took time to answer all questions, and concerns. Many thanks. More
They acturally made my experience fun. I purchased a 2017 RX-350 this week and the staff was both professional and extremely helpful. Walter Pethick and Karan Singh were able to answer all I purchased a 2017 RX-350 this week and the staff was both professional and extremely helpful. Walter Pethick and Karan Singh were able to answer all of my concerns and addressed my needs with the perfect vehicle. Al Ramos handled my paperwork professionally and made sure that I fully understood every document. That is why I always recommend Hoffman Lexus to my friends and family. More
Great serviice on a holiday eve I stopped at Hoffman when travelling through CT on Friday afternoon of the Memorial Day holiday weekend. An increasingly disturbing noise as I braked I stopped at Hoffman when travelling through CT on Friday afternoon of the Memorial Day holiday weekend. An increasingly disturbing noise as I braked caused me concern and whether it was safe to continue my several hundred mile journey. I met Monica who listened to my story and had Delano perform a test drive. He diagnosed the issue and fixed it within a short period of time. I was advised of some additional maintenance which I am now consulting with my local dealer about. All in all, I cannot thank you enough for the excellent service I received. More
A great experience Just bought a new car from Hoffman Lexus and the experience could not have gone more smoothly. Karan Singh was thorough, professional and his followu Just bought a new car from Hoffman Lexus and the experience could not have gone more smoothly. Karan Singh was thorough, professional and his followup was impeccable. Had great interactions as well with Walter and Al...they were buttoned up and made the process go well. The whole experience was an extension of the great service I've received from Hoffman on my previous car. They really try hard to make the entire experience go well. More
very good overall experience We purchased our 1st Lexus product GX460 dealership was clean, organized and comfortable staff was courteous. Few misunderstandings on the model we we We purchased our 1st Lexus product GX460 dealership was clean, organized and comfortable staff was courteous. Few misunderstandings on the model we were looking for but salesman made good on it. Looking forward to a lasting relationship with Hoffman dealership. More
Sarah Gagnon was excellent I had a very serious issue with my CT200H and Sarah Gagnon the sales consultant went above and beyond with her service during what was without a doubt I had a very serious issue with my CT200H and Sarah Gagnon the sales consultant went above and beyond with her service during what was without a doubt a very stressful time. "Driven by trust" is truly a motto they abide by at Hoffman Lexus and Sarah is a perfect example of that. Thanks again! More
Jocelyn Vincent was amazing! Jocelyn was amazing during my visit to Hoffman Lexus. She provided great service and was a pleasure to speak with. If she's available the next time I Jocelyn was amazing during my visit to Hoffman Lexus. She provided great service and was a pleasure to speak with. If she's available the next time I need service, I would be pleased to work with her again!!! More
Thank you Thanks goes out to A Ramos l for helping me with the financing for my new car!Oren Corridon , my sales person was also great to work with! He was very Thanks goes out to A Ramos l for helping me with the financing for my new car!Oren Corridon , my sales person was also great to work with! He was very patient in showing my all the wonderful changes on my new car! Love the 350 RX More
Excellent Experience WE purchased our second Lexus, this one a certified pre-owned RX, a couple of weeks ago. Everyone we dealt with was extremely courteous and professio WE purchased our second Lexus, this one a certified pre-owned RX, a couple of weeks ago. Everyone we dealt with was extremely courteous and professional. We could not have had a better car buying experience anywhere else. Will very highly recommend Hoffman Lexus to all our friends. More